Resources for resolving common issues with PLS GROUP, INC products and services
The Consumer Financial Protection Bureau (CFPB) is a 21st century agency that helps consumer finance markets work by making rules more effective, by consistently and fairly enforcing those rules, and by empowering consumers to take more control over their economic lives.
The CFPB will forward your complaint to PLS GROUP, INC and work to get a response. After your complaint is forwarded, PLS GROUP, INC has 15 days to respond to you and the CFPB. PLS GROUP, INC is expected to close all but the most complicated complaints within 60 days.
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PLS GROUP, INC Consumer Loan managing the loan or lease January 16, 2017 - I took out a Title loan with PLS of wisconsin last year and still have payments due, and a contract with them before i can get my title back. I went to make a payment this past week only to find out that all PLS stores in wisconsin are closed. I received no notification of them closing their doors in wisconsin and when i called the number they left, i kept getting transferred and put on hold for a good 30 min, and received no information that could help me. I do n't know what to do. Im trying to get my financial life in order so i can move forward with my life, and this is one of the biggest r... |
PLS GROUP, INC Consumer Loan managing the loan or lease January 9, 2017 - I had a vehicle title loan in - with PLS on - - in - Wisconsin. The title loan was paid off and the title was handed to me in person. I then went to the - and received a clear title with the paperwork PLS provided. 2 years later I received a threatening phone call from " - - -, - '' stating I owed on a installment loan which I never had, A PLS employee at the store where the a ledge loan was taken out told me the prior employees took out loans in other peoples names and keep the money. The store was closed since this happened and my credit has been destroyed. I have ... |
PLS GROUP, INC Prepaid card unauthorized transactions/trans. issues September 8, 2016 - I put $100.00 on PLS - prepaid card back in - - for services with -. I was n't able to get the services, and - refunded my money back to my card, but PLS will not release my money back to me after - informed them that I did n't get their services. I, and -, have repeatedly called PLS - department to inquire about why they wo n't release my money and they have been doing nothing but lying about when my money will be released ( - -, -, and now the - ) are giving me the runaround. I ca n't get a supervisor on the line, I ca n't get my money.... |
PLS GROUP, INC Prepaid card unauthorized transactions/trans. issues August 3, 2016 - Re PLS prepaid card, and atm use. I used my card at ATM. Requested $130.00. I was ok with the $4.00 charge ATM cost, and $2.00 charge for ATM transactions with PLS debit card use. I accepted and pressed proceed, then, The ATM machine dispensed only $80.00, but proceeded to charge the $4.00 and bank cost of $2.00. I called the - -, as I was told they own the machine, and was told since I do n't have an account she ca n't refund and to call my card bank. I called my card bank, PLS, and was told they ca n't do anything. I am being charged twice, for - requested total. A... |
PLS GROUP, INC Payday loan can't contact lender can't contact lender July 28, 2016 - I started a payday loan with PLS Cash Loan Store -, Texas on -. PLS later changed the terms on me and stopped doing loans in the State of Texas.Pls forced me to make payments to their internal Collection Department. I have been told by the manager if you set a payment plan and make payments then we will return your personal check, which is kept as a collateral. I have made several payments ; but this company would not keep their words and changed agreements on me. They are - mailing me by holding my Higher Amount check that was written for the total amount of loan taken out. PLS Store... |
PLS GROUP, INC Consumer Loan problems when you are unable to pay July 19, 2016 - Had issue repaying PLS $2500.00 due to having income reduction during a torn meniscus and being off work. They took payment of - from account then, I told them cant make any more payments for a while till back to work. They forward account to collections after missed the next payment. I tried to repay loan in smaller increments I made 2 payments of $200.00 and then had issues with a rental car company, taking more than allowed, my bank gave me a provisional credit, during that time it caused a missed payment NSF with the loan company PLS. Then when I got back to work there was a wage as... |
PLS GROUP, INC Prepaid card fraud or scam November 7, 2015 - I purchased this card with My Drivers license for my daughter so she could use it for her - - account, I loaded the card with $17.00 initially and then $45.00 3 days later so she could charge $32.00 on the card. Upon entering the prepaid card on the - website the card was charged $32.00 it deducted from the funds available on the card but - said she still needed to pay the balance confused I contacted PLS customer service number apparently there was a " HOLD '' placed on the card for $32.00 it took 7 business days for that hold to drop off, I had to pay $32.00 with my p... |
PLS GROUP, INC Consumer loan problems when you are unable to pay July 12, 2015 - I applied for car title loan in -/-/-, recently my car broke down and could afford to repair it and pay my monthly care payment I had previously paid it off in - also paid off - other title loans at this same location faithfully and on time. My car broke down -/-/- my payments were due by - of every month I explained I could not afford the care payments no more and would like to do a volunteer repo to what they told me is would be towed and auction off and what ever balance I had I wold make payments after they sold the vehicle since they refused to pick up the car by - t... |
PLS GROUP, INC Payday loan applied for loan/did not receive money June 29, 2015 - I 've apply for like - loans just to help me out and not - company load me money I have a job a banker at else do I need man ... |
PLS GROUP, INC Payday loan charged fees or interest i didn't expect May 14, 2015 - I currently have - $300.00 payday loans from - different storefronts in my neighborhood : PLS, - -, - - - and - -. I also borrowed an installment loan in the amount of $2600.00 from - - in -/-/-. I am drowning in debt and I ca n't handle it anymore. I need some relief. This is very stressful and expensive. I first started using payday loans about 6 or 7 years ago. My current situation of using multiple payday loans every two weeks started -/-/-. My roommate moved out and I had to figure out how to cover all of my housing expenses on my own. At thi... |
PLS GROUP, INC Prepaid card fraud or scam May 8, 2015 - On - -, 2015 I placed money on my prepaid debt card to make a final payment to a pawn shop. This final payment was made to receive my merchandise on the same day. It was so unfortunate the company was given my card to make the final payment of $190.00 and then I was told that I did not have the money on my card to make the payment. THIS WAS a lie! I had all documents to prove the amount I actually had on my account. The company argued with me that they never got paid my funds. Although I was able to show proof with my documents from my accounts. To this day - -, 2015 this situati... |
PLS GROUP, INC Debt collection communication tactics called after sent written cease of comm March 27, 2015 - I initially sent a cease and desisit request to - and at this point am unsure if they received it. Received a call today for - and called back and a - - picked up. Wanted to know why I was callling I advised her to advise them to cease and desist. - - then transferred me to -. - verified last - of my social security number and I then asked me why I was calling. I advised her that I wanted to them to cease and desist any calls to me. - then stated that they could only cease and desist if they were calling my POE ( place of employment ). She inquired on whether I wa... |