PLS GROUP, INC Consumer Loan Complaint

Installment loan Problems when you are unable to pay

PLS GROUP, INC Consumer Loan department,

Installment loan Problems when you are unable to pay Illinois

Had issue repaying PLS $2500.00 due to having income reduction during a torn meniscus and being off work. They took payment of - from account then, I told them cant make any more payments for a while till back to work. They forward account to collections after missed the next payment. I tried to repay loan in smaller increments I made 2 payments of $200.00 and then had issues with a rental car company, taking more than allowed, my bank gave me a provisional credit, during that time it caused a missed payment NSF with the loan company PLS. Then when I got back to work there was a wage assignment sent to my employer, unknowingly to me. They said it was sent but to my old address, so I never saw the assignment notice. So, a trusted friend said I should revoke the wage assignment and continue making payments, the supervisor there in - - - -, a - -, said they stopped the wage assignment, but I needed to pay $500.00 in 2 days, which I could n't do. Then after getting the run around on what was happening for several days, she informed my husband they had sent my account express to wage garnishment, the day I revoked the wage assignment, and that we did n't have the right to and could n't make payments on it anymore. This sounded really weird to me not to be able to make a payment on a account and just let it be garnished. I am not refusing payments toward the debt just looking for something reasonable. To try and make payments of $500.00 monthly towards a debt that started at $2500.00 and now is at $2800.00 and we have paid $900.00 towards it, WE COULD NOT afford that!! It would cause extreme hardship to our already tough situation.

PLS GROUP, INC customer in Illinois
Jul 19, 2016

* Source: CFPB Complaint Database

PLS GROUP, INC response to complaint:
Closed with explanation

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