Resources for resolving common issues with Mobiloans, LLC products and services
The Consumer Financial Protection Bureau (CFPB) is a 21st century agency that helps consumer finance markets work by making rules more effective, by consistently and fairly enforcing those rules, and by empowering consumers to take more control over their economic lives.
The CFPB will forward your complaint to Mobiloans, LLC and work to get a response. After your complaint is forwarded, Mobiloans, LLC has 15 days to respond to you and the CFPB. Mobiloans, LLC is expected to close all but the most complicated complaints within 60 days.
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Mobiloans, LLC Payday loan charged fees or interest i didn't expect charged fees or interest i didn't expect December 8, 2016 - Mobiloan should not be allowed to conduct business in the United States. This company is a Predatory Payday Loan business where the consumer is charged over 150 % on a loan. For example, one borrows $1500.00 and is charged an upfront fee of $150.00 to do so and given - weeks to pay in full prior to incurring an astronomical " fixed '' daily finance charges. Even though the company 's representatives ( -, ext. -, among others ) state that it 's a daily fixed rate they never give direct amounts. I have heard about predatory lenders like Mobiloans and tried it for myself and can not ... |
Mobiloans, LLC Payday loan charged fees or interest i didn't expect charged fees or interest i didn't expect November 21, 2016 - I received a mail from Mobiloans that I was prequalified for $1000.00 loan. I applied for the loan and was charged $100.00 which brought the loan to the total amount of $1100.00. I was never told that I will be paying $95.00 financial in each billing circle. my payments are schedule bi-weekly some times in the amount of $150.00 or $140.00. All I thought the $100.00 added to the original loan was fixed but not knowing $95.00 will be added in every billing circle.... |
Mobiloans, LLC Payday loan can't stop charges to bank account can't stop charges to bank account October 14, 2016 - The amounts that the payday loan company is charging me is outrageous. I 've asked a few times to stop the draft due to inability to pay, and they will not allow them to stop. I am at the point of needed to change my bank account. - -, North Carolina... |
Mobiloans, LLC Payday loan can't stop charges to bank account can't stop charges to bank account October 5, 2016 - Second complaint I applied for a mobiloan loan in - - and received my first statement on -/-/-. With an approval of $1200.00. Mobiloans hides behind the false claims that this is a revolving line of credit however my payments averaged $160.00 to $150.00 dollar every 2 weeks. I am being charge along with my payment a cash advance fee averaging $75.00 every 2 weeks because the account has a balance. Mobiloan loans only applies an average of $45.00 towards the principle. The loan limit was never increase however just like anyonline cash advance loans you can borrow up to ... |
Mobiloans, LLC Payday loan charged fees or interest i didn't expect charged fees or interest i didn't expect August 18, 2016 - I took out a loan with Mobile Loans, not realizing that I would be paying a - interest rate every two weeks. I borrowed -, and they are charging me $200.00 every two weeks, plus - interest every two weeks. I bring home - per month from Social Security - and can not afford to make a - payment.... |
Mobiloans, LLC Payday loan charged fees or interest i didn't expect charged fees or interest i didn't expect July 8, 2016 - Charged an illegal interest rate of over 100 %. In 2016 alone, I 've been charged over $1100.00 on an original loan amount of $1200.00. These interest rates were n't fully disclosed until the loan was finalized.... |
Mobiloans, LLC Payday loan charged fees or interest i didn't expect charged fees or interest i didn't expect June 2, 2016 - I applied for a small loan and was accepted for a short term loan. Being military with - credit I anticipated 36 % but found this to be more of a Payday loan. They are trying to classify as line of credit and trying to circumvent the military lending act and service member civil relief act. I have contacted them but they refuse to waver which is putting myself in financial hardship.... |
Mobiloans, LLC Payday loan charged bank acct wrong day or amt charged bank acct wrong day or amt May 12, 2016 - Lender charged my account when it was not expected/unauthorized, which cost me overdraft, return check fees, and bank account is at negative status.... |
Mobiloans, LLC Payday loan received a loan i didn't apply for received a loan i didn't apply for March 8, 2016 - I have filed multiple grievances with this organization, attempting to have this loan removed as I did not apply for it. At some point during -/-/- my computer was compromised and accounts were opened in my name, linked to my checking account and emails compromised. An individual was acting on my behalf to obtain these loans. I tried to explain this to someone at Mobiloans, without any assistance. I was told that this was my debt, and that I was responsible for it. Furthermore, I would not have taken out a loan with such a high interest rate that is illegal in the state of California.... |
Mobiloans, LLC Consumer Loan managing the loan or lease January 21, 2016 - took out the the load from mobiloan. After, discovered and the terms and conditions of the load were unlawfully in my area. have contacted the company asking to surrender the load without penalty and interest. They refused and to day keep harassing me over the phone 10-20 times each day as well as placed a negative entry in my credit report. ... |
Mobiloans, LLC Payday loan charged fees or interest i didn't expect charged fees or interest i didn't expect November 25, 2015 - I opened an account with Mobiloans on -/-/15. Since then I borrowed almost $900.00. By -/-/- I had paid back over $600.00 of the loan thru payments made to this account thru my bank account. At present after making these payments I still owe over $900.00. I had to go to my bank and put a stop payment, since the withdrawals were becoming not only more frequent, but also bigger each time. I had read something about this company before, but they seemed to be legitimate, but later found out what the complaint were about. I had made the loan because I was in between jobs to hel... |
Mobiloans, LLC Payday loan charged bank acct wrong day or amt charged bank acct wrong day or amt November 20, 2015 - Mobiloans processes - transactions from my account when only - was authorized. When I contacted them to request refund the supervisor said she would have to review call and call me back. I said I would hold. She refused saying she has calls before me, despite being on the phone with me for 15 min. I told her I was contacting the CFPB to file a complaint. THEN she said " then I wo n't be able to contact you back if you are going to escalate it to anyone '' and hung up on me!! ... |
Mobiloans, LLC Payday loan payment to acct not credited payment to acct not credited November 13, 2015 - I received a loan in about of $1000.00 around -/-/-. - my first payment towards the end of the month for -. And ever other month til now. I paid back the loan and than some. I paid to them over - and my balance is still sitting at - I 've called them and they basic said told me, that 's just the way it is. So I 'm going to be paying $2000.00 and something for a $1000.00 that makes no sense to at all. I feel like this company takes advantage of people. This company has put me in a deeper hole than I already was in. I 've been having to make $300.00 payments each month..... |
Mobiloans, LLC Debt collection communication tactics used obscene/profane/abusive language November 13, 2015 - To ( - ) - -- -/-/2015 at - -Thank you for your patience and assistance. Per supervisor - in account services, the - executive I spoke with hung up on the customer after she provided - different telephone numbers twice ; the Mobiloans male executive violated FDCPA and FTC protection rights of one of Mobiloans ' loyal customers. The previous email is a foward from Mobiloans customer service department including the voided check the supervisor asked the customer today at - - central time to resend to the Mobiloans account services department for accou... |
Mobiloans, LLC Consumer Loan taking out the loan or lease taking out the loan or lease November 12, 2015 - I noticed on by bank account that I had a credit of - on -/-/2015 from Mobiloans LLC. Subsequently I had debits in the amount of - on -/-/2015, - on -/-/2015 and - on -/-/2015. I have never applied for nor agreed to any loan. I did not need a loan nor have I ever needed a loan for -. I have placed a Stop Payment on my bank account and filed ACH disput as well. I do not want my crediit affected by this unauthorized loan. ... |
Mobiloans, LLC Debt collection communication tactics called after sent written cease of comm November 3, 2015 - I notified them right away that I could n't make the payments right now because of the enormous fees. I spoke to them on the phone to customer service first, letting them know they could call or email me but could not call my employer. They still called my employer daily. I sent them an email to stop calling my employer, they still called daily. I faxed them a statement, referring to this website that they must stop calling my employer at -. I told them in the fax that they could continue to call my cell or email me, both of which they have. But they keep calling my employer daily, sometime... |
Mobiloans, LLC Payday loan can't contact lender can't contact lender November 2, 2015 - This lender refuses to remove false debt off of credit report. This is a payday loan and payday loans are not on credit reports! ... |
Mobiloans, LLC Payday loan applied for loan/did not receive money October 15, 2015 - I was applying for a loan from mobiloans.com and they said my social security number was not in there system but when i go on their site they say it is. this was my first time ever applying with this company. ... |
Mobiloans, LLC Payday loan charged fees or interest i didn't expect October 13, 2015 - I paid the balance of the loan and now they say I owe $65.00. My credit union sent them a check for $1100.00, which was balance on -/-/2015.They received the check -/-/2015. Now they say i owe $65.00 ... |
Mobiloans, LLC Consumer loan problems when you are unable to pay October 5, 2015 - In - 2014 I took out a $1000.00 'Line of Credit ' at about the same percentage as a payday loan from a tribal lender - Mobiloans. Over the course of the next 10 months I made regular payments of $95.00 every two weeks. A few times I paid off the loan completely, only to need to take it out again. In - I signed up with a debt management program. Mobiloans denied the proposal, saying they do n't work with those. I was told they would not accept any payment discussions on my loan until I was 30 days late. Once at 30 days, I called back to again discuss payment arrangements. I was not tr... |
Mobiloans, LLC Payday loan charged bank acct wrong day or amt September 17, 2015 - On -/-/2015 I spoke with - different representatives at Mobiloans , LLC who - confirmed with me that a payment would be authorized for -/-/15. Two days later they charged my account in the amount of $130.00! TWICE!! This caused my account to have multiple overdraft fees as I had authorized other bills to be paid. When I called them, they told me they were sorry and that it was a mistake on their end, but unfortunately there was nothing they could do about it. This company has caused me so much unnecessary stress, I would never recommend them to anyone! STAY AWAY FROM MOBILO... |
Mobiloans, LLC Payday loan charged fees or interest i didn't expect September 17, 2015 - I borrowed $600.00 as a short term loan and intended on paying it off. I was charged a $150.00 cash advanced fee. They automatically took out $96.00 out of my checking account, which I tried to stop and they failed to let me after I sent them emails and phone calls, which were of no help. Then they charged me a $65.00 finance charge on the -, which brought my total back up to $ -.The next minimum payment is $110.00. $65.00 would go towards the finance charge and the remaining $48.00 would go towards the principal balance. Then they plan on charging me another $65.00 finan... |
Mobiloans, LLC Payday loan charged fees or interest i didn't expect September 5, 2015 - Misleading, excessive interest rates, lying about reporting to credit bureau. When you talk to them and the mailer informs you that you are approved, you get a loan look at the website, it looks like you are paying $100.00 per $1000.00 lent which is fair. They ask you the days you get paid, i get paid twice a month, they charge me not $100.00 for the whole loan but per pay period and deduct $150.00 each pay period so basically you only pay $50.00 towards principal. These are loan shark rates. Also, they state in emails that they report positive payments to the credit bureaus. That is... |
Mobiloans, LLC Payday loan can't contact lender July 5, 2015 - This lender keeps contacting me about a closed charged checking account and false reporting on my - credit report. ... |
Mobiloans, LLC Payday loan charged fees or interest i didn't expect May 26, 2015 - They take out fees - so it takes a very long time to pay back the principal. When I tried to make payment in full in order to avoid any more fees, they said I could n't! Feel deceived ... These types of loan companies are illegal in Arizona, so they should not be available to Arizonians. ... |
Mobiloans, LLC Payday loan can't stop charges to bank account May 21, 2015 - I made loan of $1000.00 from mobiloansfrom -/-/- TO - -, -I PAID $1300.00. + SO CALLED FI- FINANCE CHARGE ANDCASH ADVACE FEE TOTAL OF $780.00. THIS MEAN THAT I BORROWED $ -AND PAYING $1100.00 FOR THIS LOAN? AND THEY STILL TAKING MONEY FROM MY BANK. ... |
Mobiloans, LLC Payday loan charged fees or interest i didn't expect May 19, 2015 - I had a payday loan with Mobil Loans for a few years. Recently was informed by them that they no longer could make loans in Pennsylvania. So, I paid off my loan with them but they are still charging me fees. My last balance was $61.00 which I paid on -. Now they are charging me $8.00 in fees for a loan that is paid in full. Recently I checked on line and they have added another $8.00 in fees stating that I now owe $17.00 for a loan that has been paid in full. ... |
Mobiloans, LLC Payday loan payment to acct not credited May 13, 2015 - they are rip-me off for this loan. my loan amount was $1000.00, they charged me $1500.00, even I extend few times. I made few times paid $300.00 and they credited for only $ -this things happened -. ... |