Mobiloans, LLC Payday Loan Complaint

Charged fees or interest I didn't expect

Mobiloans, LLC Payday loan department,

Charged fees or interest I didn't expect Pennsylvania

I had a payday loan with Mobil Loans for a few years. Recently was informed by them that they no longer could make loans in Pennsylvania. So, I paid off my loan with them but they are still charging me fees. My last balance was $61.00 which I paid on -. Now they are charging me $8.00 in fees for a loan that is paid in full. Recently I checked on line and they have added another $8.00 in fees stating that I now owe $17.00 for a loan that has been paid in full.

Mobiloans, LLC customer in Pennsylvania
May 19, 2015

* Source: CFPB Complaint Database

Mobiloans, LLC response to complaint:
Untimely response

Created with Highcharts 4.2.3Mobiloans, LLCComplaint HistoryComplaints11/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201411/201412/20141/20153/20154/20155/20156/20157/20158/20159/201510/201511/20156/20167/20168/201611/201612/201602.557.51012.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Mobiloans, LLCCharged fees or interest I didn't expect100.0%Untimely responseSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCharged fees or interest I didn't expect5.7%4.1%2.5%5.2%82.2%0.3%Untimely responseClosed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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