Stop United Collection Bureau, Inc. Phone Harassment

Resources for resolving common issues with United Collection Bureau, Inc. products and services

You can reduce the number of unwanted calls from United Collection Bureau, Inc. you get by signing up for the National Do Not Call Registry. It's free. Visit http://donotcall.gov to register your number.

How do I register?

Add your phone number for free by visiting http://donotcall.gov, or calling 1-888-382-1222 from the phone you want to register (TTY: 1-866-290-4236)

If you register online, you will receive a confirmation email from http://donotcall.gov. You must click on the link in the email within 72 hours to complete your registration.

How long does it take?

Your phone number should show up on the Registry the next day. Most sales calls will stop once your number has been on the Registry for 31 days. You can verify that your number is on the Registry by visiting http://donotcall.gov or calling 1-888-382-1222.

Reporting Illegal Calls

Where can I file a complaint about an illegal sales call or a robocall?

To file a complaint, visit http://donotcall.gov, or call 1-888-382-1222 (TTY: 1-866-290-4236).

Will I hear back from the FTC regarding my complaint?

Due to the volume of complaints, the FTC cannot respond directly to every complaint. The FTC and other law enforcement agencies analyze complaints to spot trends and to identify and take action against the people responsible for these illegal calls.

What's a Robocall?

If you answer the phone and hear a recorded message instead of a live person, it's a robocall. You've probably gotten robocalls about candidates running for office, or charities asking for donations. These robocalls are allowed. But if the recording is a sales message and you haven't given your written permission to get calls from the company on the other end, the call is illegal. In addition to the phone calls being illegal, their pitch most likely is a scam.

What Should You Do If You Get a Robocall?

If you get a robocall:

  • Hang up the phone. Don't press 1 to speak to a live operator and don't press any other number to get your number off the list. If you respond by pressing any number, it will probably just lead to more robocalls.
  • Consider contacting your phone provider and asking them to block the number, and whether they charge for that service. Remember that telemarketers change Caller ID information easily and often, so it might not be worth paying a fee to block a number that will change.
  • Report your experience to the FTC online at or by calling 1-888-382-1222.

New United Collection Bureau, Inc. Consumer Complaints


United Collection Bureau, Inc. Debt collection cont'd attempts collect debt not owed debt resulted from identity theft

March 10, 2017 - I continue to receive bills from the United Collection Bureau for - -. I have requested in writing that the United Collection Bureau to stop contacting me per CFPB guidelines and instructions and continue to receive notices. They said they would stop contacting me then the identity theft debt was transferred to another collection agency, I contacted them to stop contacting me in writing again, and then the identity theft debt must have been transferred back and now I am receiving notices from United Collection Bureau again...

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United Collection Bureau, Inc. Debt collection communication tactics used obscene/profane/abusive language

August 4, 2016 - I received a call from United Collection Bureau or as they call themselves UCB. I was told that I have to pay my - Bill immediately or they will pad lock my front door and the sheriff will be coming to arrest me. I then called - of their offices, and spoke to a - - who claimed to be the -. He became belligerent and cussed at me. He told me that is why I am in collections because I am a loser. My - - - daughter heard this as the call was on speaker phone. She started crying and asked why this mean man was calling you a loser Mommy....

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United Collection Bureau, Inc. Debt collection taking/threatening an illegal action threatened arrest/jail if do not pay

August 4, 2016 - I received a call from United Collection Bureau in - Florida. They continued to call my cell phone, and then called my neighbor. I was threatened and told that not only would they take legal action but they would see my husband was -. This was on a - account - When I looked up the company it talked about scams, and that one of the owners - - is a horrific person to work for and pays people off...

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United Collection Bureau, Inc. Debt collection cont'd attempts collect debt not owed debt resulted from identity theft

July 9, 2016 - United Collection Bureau , INC . Trying to play games for illegal debt collection on - account. I never charged anything on my - card for past 1-2 years. now they sending me the bill of $280.00. I ask them to send me the receipt with my signature and there is NO Reply from them for last 2-3 weeks. Looks like they have Fake website and email address? or This company does not even exist? Please Investigate are they exist? or this is - Scam?...

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United Collection Bureau, Inc. Debt collection cont'd attempts collect debt not owed debt resulted from identity theft

July 3, 2016 - i was a victim of identity theft and theirs a - credit card account on my credit report that does n't belong to me. United collections bureau are contacting me non-stop trying to collect the debt from me....

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United Collection Bureau, Inc. Debt collection disclosure verification of debt not given enough info to verify debt

January 28, 2016 - i sent a debt validation letter to united collection bureau on -/-/2016 via certified mail, it was signed for and received by them. i have never received any further mail or validation on my debt from this company regarding a - - bill in the amount of - ...

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United Collection Bureau, Inc. Debt collection improper contact or sharing of info talked to a third party about my debt

January 7, 2016 - I am writing regarding this agencies illegal collection practices. UCB is practicing completely illegal collection practices. I have a voicemail that was left on a family members voicemail that stated, " if the person was not " my name '' to hang up if not continue to hold. There is a full recorded message that I have from a family member ; that 's completely illegal stating information regarding a collection debt.The message also proceeded to leave they are a debt collector collecting on a collection/delinquent account. I have never received anything or heard of this company. As a collection ...

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United Collection Bureau, Inc. Debt collection communication tactics frequent or repeated calls

December 10, 2015 - EVERY DAY we are receiving a telephone call from the United Collection Bureau ( telephone number ( - ) - ) which is a computer generated call and contains a pre-recorded statement to hang up if the call is being made in mistake. We do not want to receive this call, can not stop it, and do NOT owe anyone any money and should not be subjected to this telephone harassment! ...

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United Collection Bureau, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine

November 23, 2015 - United Collection Bureau " Robo-calls '' my home phone number daily attempting to collect a debt from some one else whose former phone number I was likely assigned after a recent move. I have called them back several times and have left messages for them to stop these calls as I am a new person with the debtor 's former number. I even spoke to a gentleman there once and explained to him that the number they have on file is no longer for the person which they are still attempting to reach. Their calls have continued despite my threatening them with legal action. ...

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United Collection Bureau, Inc. Debt collection disclosure verification of debt right to dispute notice not received

October 27, 2015 - I was contacted by United Collections Bureau about a credit card debt. They did not notify me of my right to dispute. I paid the full amount they stated I owed and they have not sent me written acknowledgement that my debt has been cleared, after they stated they would. ...

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United Collection Bureau, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine

October 22, 2015 - constant calling and threatingin ...

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United Collection Bureau, Inc. Debt collection improper contact or sharing of info talked to a third party about my debt

September 26, 2015 - - - of United Collections Bureau called my ex husband and revealed that she was trying to reach me about a debt collection. I believe this practice is illegal. My private financial information should not be disclosed to others. especially my ex husband. He is the reason I am in debt. I have been in protracted legal battle over a financial settlement, and he is a lawyer. He has used the system to drag this out and forced me in debt in an effort to make me accept a bad settlement. You have not helped by disclosing this to him. Companies should not call other people in an effort to collect ...

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United Collection Bureau, Inc. Debt collection cont'd attempts collect debt not owed debt was paid

September 25, 2015 - This issue stems back fr -/-/- to -/-/-. I was under debt program with - - - ( - ) I have had consent ltrs fr several collection agengcy of $ - bal with - - -. Per -, bal pd in full however, other past collections added new balance each time sold to another agency. I contacted, atty general office, state rep and Tlas.og for help. I have some brochures of what to do however, nothing has been resolved. I told United coll bureau on yesterday that I retired on - in -/-/- and have no funds to pay because their records are incorrect. I also requested an u...

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United Collection Bureau, Inc. Debt collection disclosure verification of debt right to dispute notice not received

September 23, 2015 - FAILED TO VALIDATE DEBT INQUIRY IN DIRECT VIOLATION OF FCRA ...

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United Collection Bureau, Inc. Debt collection communication tactics frequent or repeated calls

September 9, 2015 - Consistently calling me at work even though I told them that I can not take calls at work ...

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United Collection Bureau, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine

August 21, 2015 - I 'm getting multiple phone calls from a company called UCB for my former brother in law. I told them to stop and it is continuing. ...

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United Collection Bureau, Inc. Debt collection communication tactics frequent or repeated calls

July 13, 2015 - They call - or - times a day let it ring once and stop. It is getting annoying. Has been going on for months now. ...

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United Collection Bureau, Inc. Debt collection communication tactics used obscene/profane/abusive language

May 8, 2015 - - -, at - I received a phone call from a man who stated his name was - ( no last name ) and that he was with United Collection Bureau. He was rude, abrasive and continued to cut me off in the middle of my sentences. He was calling in reference to my Husband alleged account. My Husband 's name is - - ( there are over - in our area alone ) so I informed - that I would confirm last - of social or date of birth if it was the correct person as we have had some identity issues lately. - than told me that he would just call my Husbands employer and terminated the call. T...

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United Collection Bureau, Inc. Debt collection cont'd attempts collect debt not owed debt resulted from identity theft

April 29, 2015 - I - - WANT TO DISPUTE THE CHARGES HAD BEEN MADE BECAUSE I WAS INCARCERATED AND BEING DETAINED I HAVE THE RIGHT TO REFUSE E-TRA LATE FEES OR CHARGES I CAN SEND A LETTER OF THE PROOF OF - I AM NOT DELINQUENT FOR MY BILLS AND I AM A VICTIM OF IDENTITY THEFT AND I WANT TO SETTLE MY ACCOUNT. ...

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United Collection Bureau, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine

March 31, 2015 - The collection agency insists I owe a debt that is not mine. They will not comply with attempts for verification of debt. ...

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United Collection Bureau, Inc. Debt collection improper contact or sharing of info talked to a third party about my debt

March 27, 2015 - UCB keeps calling people with same last name as me asking them to provide my where about and discussing personal information with them. they also refuse to tell me why they are calling and on behalf of who they are calling. ...

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