Hawaii Consumer Complaints

Review and Analysis of over 1,836 financial product complaints in Hawaii

Most Complaints
by company in Hawaii

CompanyComplaints
Bank of America 240
Ocwen 106
Experian 102
Citibank 99
JPMorgan Chase 96
Wells Fargo 93
Equifax 91
TransUnion 63
Capital One 57
Bank of Hawaii 39
First Hawaiian Bank 38
Nationstar Mortgage 34
Ditech Financial LLC 33
U.S. Bancorp 27
Select Portfolio Servicing, Inc 26
GE Capital Retail 24
Amex 22
Encore Capital Group 21
TransUnion Intermediate Holdings, Inc. 17
Wells Fargo & Company 16

New Complaints in Hawaii


Harris & Harris, Ltd. Debt collection attempts to collect debt not owed debt is not yours

January 7, 2018 - Multiple ILLEGAL ROBOCALLS that have been reported to the - each time yet nothing is done. I HAVE NO DEBTS so I know these calls are bogus and they come at times that are also illegal. The number the calls come from is - from - and - debt collectors. I have never gotten a letter or any other information about any debt owed. Please do SOMETHING ABOUT THIS ILLEGAL BEHAVIOR!...

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TransUnion Intermediate Holdings, Inc. Credit reporting credit reporting company's investigation problem with statement of dispute

April 7, 2017 - The account is a pay day loan from 6 years ago. I never paid this account late, it was automatically taken from my account. The company refuses to admit the information is not correct however, I have sent Transunion the information from my account which can still be accessed online, I will attach this information. There are two issues with what is being reported, first if - - gave me - pay day loans at the same time, they violated the law. Second, they even report the account was paid and never late, which means they are reporting false information. Yes I was young and dumb getting th...

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TransUnion Intermediate Holdings, Inc. Credit reporting credit reporting company's investigation problem with statement of dispute

April 5, 2017 - I sent in a dispute to TransUnion regarding a federal tax lien that was an error. I sent the documents that clearly showed an error had happened and I had to get my congressional representative to force the IRS to correct this. TransUnion did not delete this from my credit record but changed it to a paid tax lien. This is not correct and I want this record deleted from my credit records as the other credit reporting agency has done. ( - )....

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Bank of the West Bank account or service account opening, closing, or management

March 29, 2017 - I received a letter from the Bank of the West where I have a checking account in which I typically retain a significant balance that I am going to be automatically charged a monthly " Paper Statement Fee '' of $3.00 unless I elect to receive Online only statements. I have had this account for decades and I object to being 'coerced ' into doing business online....

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TransUnion Intermediate Holdings, Inc. Credit reporting incorrect information on credit report personal information

March 28, 2017 - I was using - services for a while. I recently moved overseas the past few months and have been renting at a location outside of the United States, though I still have mailing address in the United States. I use this information to fill out a tax form on - with intention to use their service to file for taxes, however, due to inaccuracies information on - tax, I decided best not to use their tax services to file my federal tax return this year, not that I am required to file my tax return since I am actually exempt according to the IRS. What happened next is very interesting, the fo...

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Bank of America Credit card billing disputes

March 24, 2017 - On -/-/2017, I received a letter stating that Bank of America charged me $1000.00 for a returned check. A couple of weeks ago, I spoke with - on -/-/2017. I paid $1000.00 to cover any outstanding payments for the - statements. I told her since I have a very good record, can you waive the fees. She did. I cancelled the check I sent on -/-/2017 for I did not want to pay for double on my credit card. When I called Bank of America on -, I spoke with - of New York. I told her what the letter indicated : " Your account has been charged $1000.00 for the returned payment. You...

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Barclays PLC Credit card billing disputes

March 21, 2017 - I applied for a - card. It had an introductory offer of - miles if - dollars was purchased on the card within the first three months. I did this and redeemed my miles. This card also had an annual fee. I paid all outstanding debts and I cancelled my card prior to the annual fee taking effect via a phone call to the credit card company. I was assured by the operator that I would not be charged because I cancelled within the time frame prior to the fee taking effect. The credit card company has since changed owners and is now a Master Card and is operated by -. For the last 2 years o...

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Synchrony Financial Credit card other

March 20, 2017 - I opened an account with Synchrony Bank/Lowes. My limit was set at $1500.00. I used the available limit and then made payments on the account bringing it down to $1100.00. I recently paid the balance down to $800.00 dollars. After I made the payment they reduced my credit limit from $1600.00 to $840.00. However they reported the credit limit decrease to - credit bureaus but failed to report the correct credit balance which significantly affected my credit score resulting in the denial of a loan. So it currently states on my report that I have a credit limit of $840.00 dollars wi...

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Citibank Credit card delinquent account

March 8, 2017 - I have been making payments on my Macy Card, the last payment I made was in -/-/- for -. I also moved at that time, when I moved I changed my address with all creditors by phone and had my mail forwarded by the Post Office. When I paid my Macy Bill I also included the change of address form with my payment I mailed in, in -/-/-. After moving all my mail was being sent to my new address, the only statement that was not being sent to me was my Macy statement. I had assumed the account was paid since bills no longer were coming to me and all my other mail/bills ect were being fowarde...

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Specialized Loan Servicing LLC Mortgage loan modification,collection,foreclosure

March 8, 2017 - I recently went through a very bad divorce that devastated me emotionally and financially. Due to the liquidation of assets and monies paid through the process I began struggling to keep up with my mortgage payment and ended up defaulting. I am contacting your organization because my lender SLS has refused to open an inquiry into my situation and has failed to provide me with any information that would allow any sort of reconciliation process to begin. I bought my property in - and refinanced in - into a very bad adjustable rate loan with a rate that starts at 6.97 % and can only adjus...

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Ditech Financial LLC Mortgage loan servicing, payments, escrow account

March 7, 2017 - I have a mortgage with DITECH. I came out of - - bankruptcy on - -, 2016 and DITECH was notified of such on - -, 2016. However DITECH still has my account under bankruptcy status preventing me from being able to refinance. I had my attorney send DITECH a letter requesting change in status but there was no response. DITECH refuses to communicate with me. I need the status updated....

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Bank of America Mortgage application, originator, mortgage broker

March 7, 2017 - Bank of America , National Association Successor by Merger to BAC Home Loans Servicing FKA Countrywide Home Loans Servicing, LP ( " Bank of America '' ) has never prepared for the last - years in recordable form an assignment of the mortgage from Bank of America to - trade name - ( " - '' ) in the -, State of Hawai'i, yet has, and continues to convey in all of Bank of America 's letters, court documents, notices, motions, and correspondents for countless years that Bank of America is the debt collector, the servicer, the investor, the creditor, the mortgagee, the lender, the not...

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TransUnion Intermediate Holdings, Inc. Credit reporting incorrect information on credit report public record

March 2, 2017 - I filed a complaint with Transunion through this website and they continue to tell me that they will get back with me in 60 days. THEY HAVE NOT! They continue to say that they verified the bankruptcy that is on my credit report through - and -! In the case of - v. - the court ruled that they ca n't claim any court or government agency investigated or verified any public record, and that means they ca n't claim they verified it through a court website or -. All those court websites state they do not guarantee the accuracy of the information on the website, and no third party loo...

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Bank of America Mortgage application, originator, mortgage broker

February 27, 2017 - Someone by the name of -, - # - of -, A - is making outrageously erroneous statement ( s ) on -/-/2017 that BOFA Merrill Lynch - has a contractual relationship with Bank of America , National Association, and Bank of America , National Association acts as BOFA Merrill Lynch - as provided by the terms of the Mortgage. Go to first Attachment, highlighted on page - of -, and go to second Attachment....

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Freedom Mortgage Mortgage loan servicing, payments, escrow account

February 25, 2017 - When the loan was purchased from - to Freedom Mortgage all contact information was incorrect. Thus I was never notified of the sale. In spite of making on time payments a cascade of various late fees and negative credit reports were issued. Once I was aware of the situation it took months to resolve. Now I 'm being hit with another $110.00 late fee again even though I had made my - payment on time. Their excuse is that they had adjusted my monthly payment amount an additional $20.00, and that they 've waived enough payments for me in the past ( even though those waivers were their fa...

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First Hawaiian Bank Credit card transaction issue

February 12, 2017 - In - 2016 called First Hawaiian Bank 's Consumer Service to let them know about a fraudulent charge on my credit card. The representative said she would reverse the charge and told me the balance I owed which I paid. This same fraudulent charge appeared back on my next statement so I wrote a letter regarding such to - - the Ops Mgr. He says that I should have placed my complaint in writing and that the time to do so had Expired. To me this is disingenuous and hypocritical. My response is that their Customer Service representative led me to believe that the problem had been resolved. T...

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Freedom Mortgage Mortgage loan servicing, payments, escrow account

February 7, 2017 - My loan payment was adjusted by my lender due to a new escrow account analysis. I did not receive this analysis or notice of the new payment. My payment history is excellent. My normal payment was made in -/-/- but was less than the new payment amount so the lender put it into " unapplied funds '' and sent me a delinquency notice. I promptly made an additional payment and the account is now current. My request for refund of late charges and interest has been denied....

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The CMI Group, Inc. Debt collection cont'd attempts collect debt not owed debt resulted from identity theft

February 6, 2017 - - accepted multiple accounts opened in my name by indetity theft. my name is - and it was opened under " - - a clear indicator this was not me. I have all the paperwork and police reports dating back to -/-/2012 when this started, however - still has these accounts in collections which is effecting my credit. please help, how can i resolve? Can i send this paperwork for you to review? i can not reach anyone at collections agency to help me get this removed from my report...

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Barclays PLC Credit card billing disputes

February 1, 2017 - On -/-/-, I tried to make reservations for a round trip from - to - utilizing my - - - for a buy one full fare and get the second fare for half off. I was unsure of how to make the reservations so I called the - customer service phone line. The custom service agent said to just to onto the - website to make the reservations. After logging on the the - website I made the reservations and paid but did not see any where on the webpage to get the discounted fare. I was charged for two full fares of $690.00 each for a total of $1300.00. Upon realizing I was charged ...

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FC HoldCo LLC Consumer Loan problems when you are unable to pay

January 16, 2017 - I missed a payment and they 've been calling me at - to collect it....

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Plaza Home Mortgage Mortgage application, originator, mortgage broker

January 13, 2017 - On - -, 2006, - - - and - - -, Husband and Wife, at Common Law, Tenants by the Entirety, as Fee Owner, executed a promissory Note secured by a Mortgage. ( see " Attachment '' ). The Note identified the lender as Plaza Home Mortgage, Inc. The Mortgage stated the lender was Plaza Home Mortgage , Inc., a corporation originated, and existing under the laws of California. - - was the loan officer of - dba All - ( - ), who brokered the mortgage loan in 2006. The Professional and Vocational Licensing Division, State of Hawaii records appear to indicate that -...

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Aargon Agency, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine

January 12, 2017 - The original debtor - claims that I owe on a past electric bill while living in - back in -/-/2012. I explained to the original creditor as well as the current debt collector that I have not ever lived in -, and to provide me proof that I owe a debt. That is, to show me, any past checks, and/or receipts paid to this account. I have not received anything from neither creditor, yet they are claiming I owe $250.00. This is not my debt. Furthermore, the company named in this complaint has had several complaints filed against them for unethical business practices....

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Capital Accounts, LLC Debt collection cont'd attempts collect debt not owed debt is not mine

January 7, 2017 - I went to this - around 6 years ago and before having any procedure performed my insurance was verified By the - and after any procedure was done I had paid my portion of the costs. 3 months after the procedure had already been performed I had lost my job and the insurance company decided not to honor their portion of the bill. The - decided, even though they had verified my insurance prior to the procedure, that the bill should land on me. It 's been in collection ever since. Also, the collector seems to be tacking on an extra - dollars to the debt each year the debt is unpaid. I ...

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Security National Automotive Acceptance Company, LLC Consumer Loan managing the loan or lease

January 2, 2017 - I paid off my vehicle loan with SNAAC, however the very last payment history that was sent to me along with my paid in full letter, reflects very obviously inaccurate data and much more was owed back to me in overage than $88.00 as can be calculated from the payment history sheet. The principle balance owed and the principle balanced paid have a difference of $1400.00, yet only an $88.00 overage is reported and was paid. Also on the principle balance side of the sheet on -2016 the principle owed reflects - then somehow jumps to $1600.00 on -/-/2016. Which implies to me that...

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Bank of America Credit card credit card protection / debt protection

December 23, 2016 - I have been a customer with Bank of America for over 16 years. I have a credit monitoring service that contacted me regarding possible Credit Card ( CC ) issues that will affect my credit rating. The card was issued by Bank of America ( BOA ) and according to them I was a co signer. According to them this was for my daughter and done -/-/-. The report to my - rating account was due to the card going overlimit ( Not for non payment ). I canceled the CC so further issues were not created, and requested they investigate the matter as I had no record of this. BOA sent me a Fraud applicatio...

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Synchrony Financial Credit card transaction issue

December 13, 2016 - I purchased new appliances ( washer, dryer, dishwasher, oven, microwave oven and stove top from Lowe 's on -/-/-. I had to return the stove top ( - '' Radiant, $790.00 - because it did not fit. Lowe 's picked up the stove top on -/-/2016 and I was told by Lowe 's - Assistance Team ( - - at a credit would be applied to my Lowe 's Credit Card through -. As of -/-/2016, no refund or credit has been applied to my account....

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TransUnion Intermediate Holdings, Inc. Credit reporting incorrect information on credit report account status

December 8, 2016 - Transunion is reporting inaccurate information on my credit report. The tradeline listing is for - - and it shows " 120 days late '' as of -/-/-. I have proof that this account is not late since it has been been through rehab for -/-/-. Also, I can show that this account has been " manipulated '' by deleting all " ok '' after the rehab of the loan. By deleting all " ok '' from the account after -/-/-, this shows that the account is still late and in default. Currently, the account is managed by -....

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Wells Fargo & Company Mortgage settlement process and costs

December 7, 2016 - My mother refinanced a home in -. As her trustee and executor I 've been paying the mortgage to present. In - -, I contacted the lender to inquire if there was a prepayment penalty. They said there is no prepayment penalty so I wired $100000.00. The person I spoke to said that the mortgage would be re-amortized. However, I was not informed at that time, that this would be an automatic re-amortization. Later I was told, that I had to either assume the mortgage, or I needed to sign a re-amortization document that only had my mother 's name on it. As executor of my mother 's estate I ...

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Bank of America Mortgage loan modification,collection,foreclosure

December 6, 2016 - I purchased a property in - ( - - ) and used Bank of America to finance the 1st and 2nd mortgage on it in -/-/-. Unfortunately, the condo I purchased was involved in a real estate scam and as a result lost its value. On top of that, I had an unfortunate tenant issue where the tenant got diagnosed with - - and was dealing with mounting medical bills, and eventually could no longer pay rent. I tried to work out a coop short sale in -/-/- with Bank of America but they basically ignored me and then foreclosed on me less than a year later in -/-/-. The first mortgage a...

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JPMorgan Chase & Co. Credit card billing disputes

December 3, 2016 - -/-/16 We are long time Chase credit card customers with a flawless payment history, high FICO score, and seldom dispute credit card charges. Recently, we were the victims of obvious credit fraud in that the - - -, of -, AZ quoted us a onetime $85.00 trip charge to provide an alarm/video estimate. This charge was to be shared - by another customer in the area for an amount of $42.00. We provided several very detailed letters and enclosures to Chase dispute department to substantiate our claim. At the time of authorizing a phone charge, it was confirmed with - -...

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Sokaogon Finance, Inc. Consumer Loan problems when you are unable to pay

December 2, 2016 - Due to an unauthorized entity gaining my checking account information I advised White Pine Lending that I neede to revoke my previously granted authorization to present ACH debits to my bank. White Pine accepted my revocation and advised me that I had til -/-/- to come up with a new payment method. On or about -/-/- White Pine declared my loan in default ( mind you the payment was due on -/-/2016 ) and has begun to email me multiple times and also calling me multiple times. Additionally I asked the entity to not contact me at work but they have attempted to contact me at work....

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JPMorgan Chase & Co. Credit card identity theft / fraud / embezzlement

December 2, 2016 - I applied for a chase freedom credit card. I was approved and mailed the card. After about two weeks of having the card I went to use it and the transaction was declined. I had never used the card before so I called the automated number for balance information and it said that the available balance was -. I called customer service and was told that all the credit had been used on a balance transfer. I unmediated reported this as fraud as I had never done a balance transfer or used this card. I followed up and was told that the fraudulent activity was removed from the card and a new card was...

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Experian Credit reporting improper use of my credit report report improperly shared by crc

November 30, 2016 - Experian 's -., He said his name was, said that because of the different formulas they use I will get a different score depending on which formula they use. I said that is not my dispute. I said my dispute is the fact that I consistently get between - and - scores from different reports. But when the bank applied, They got - from Experian. I think it is misleading and false reporting for them to lead me into thinking I had an - score or above, and not being able to the score before the bank got it and denied my loan. This shows that with too many different modes of reporting, w...

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Carter-Young, Inc. Debt collection disclosure verification of debt not disclosed as an attempt to collect

November 25, 2016 - I never received notification that I owed this debt. It was an apartment I lived in before I - to - as an - - - -. I paid all rent charges in full before leaving and was never called or emailed regarding additional charges tpnky account....

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Encore Capital Group Credit card identity theft / fraud / embezzlement

November 21, 2016 - I am a victim of identity theft and credit card fraud. The account from - - for $1200.00 back in 2008 was not opened by me. Also, the account with MIDLAND FUNDING MIDLAND CREDIT MANAGEMENT INC for - in the amount of $2200.00 was confirmed by the creditor that they closed this account, no longer collecting ( pls see attached letter ) and notified -, - and - to DELETE this account on my credit report. It has been 3 months since then and it is still in my credit report. I want it DELETED....

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Barclays PLC Credit card billing disputes

November 18, 2016 - Credit Card company ( - ) allowed a charge from - that was not authorized by me. There is an ongoing dispute on a contract which I had with - - that they did not perform on and we were in discussion on resolving this dispute....

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Credit Karma, Inc. Credit reporting unable to get credit report/credit score problem getting report or credit score

November 6, 2016 - I am not sure exactly what may have caused myself to have a hard time getting a background check or creating a credit karma account to keep track of my credit scores. I got married 5 years ago and have changed my maiden name to my married name on both social security card and passport. In the past couple of years that I have applied for employment, for some reason, the employers could not pull up and files on me for a background check. And now that I 'm trying to create an account with credit karma, it seems that the information I have provided them was invalid. I have tried both my maiden nam...

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Bank of America Bank account or service making/receiving payments, sending money

November 1, 2016 - My visa account statement ( Bank of America, or Bofa ) closing date of -/-/2016 stated that my minimum balance due was $210.00 with due date of -/-/2016. I made a payment the day after, -/-/2016, for $350.00 and my statement closing date of -/-/2016 showed my payment was received. Yet, Bofa tried to claimed that I was late and charged me a late fee of $27.00 for not paying $210.00 due. I called Bofa on -/-/2016 to dispute that my account was late & requested my late status and the late fee to be removed from my account. As of today -/-/2016 Bofa still has not done so....

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Financial Credit Network Inc Debt collection cont'd attempts collect debt not owed debt was paid

October 29, 2016 - Financial credit network keeps adding a debt from a program that my insurance paid for in full. I quit the program the day my insurance cocerage ended. Ive disputed it before and they removed and readded it with a new current date. Now they also have started calling me and giving me attitude! I live in hawaii so their - phone calls are getting on my lst nerve! Ive told them to stop calling me about a debt i dont owe. - - - - should be ashamed of themselves and what their program is really all about...

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Barclays PLC Credit card transaction issue

October 27, 2016 - On -/-/2016, I made a normal purchase on - with my credit card as I have hundreds of times over the years. However, this time there was a problem with the way the charge was processed. With no warning or explanation to me, the purchase was processed as a cash advance, resulting in transaction fees and immediate interest charges, at a rate of 25.49 %. I first suspected the seller but had no immediate way of contacting him. So I called Barclay Bank customer service who told me that yes indeed, the seller was responsible for this. I went back into - to cancel the purchase and again called...

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Barclays PLC Credit card closing/cancelling account

October 24, 2016 - The following is a letter sent to the credit card company in question. It summarizes our dilemma in attempting to resolve our problem. Even after several attempts to sever any ties with this company and to make it clear that we do not wish to possess their product they continue to send us billing notices. My wife and I are senior citizens ( - & - yrs ) and frankly are not as adept at dealing with such issues as perhaps we should be. We need your assistance to resolve this problem and will be greatly appreciative for any help you can provide. - - - -, HI - Frontier Airl...

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TransUnion Intermediate Holdings, Inc. Credit reporting incorrect information on credit report public record

October 20, 2016 - Transunion keeps saying that the Bankruptcy is mine even after providing the information to them about the Bankruptcy document that was filed. It does not contain my name and address. Now they are saying that they verify through a third party such as - - and -. Their method of verification is not correct. They initially told me that the Bankruptcy was " verified ''. I called Transunion and they told me that I have to go through the Bankruptcy Federal Court in -. I send The Federal Court a letter and they stated that THEY DO NOT VERIFY ANYTHING WITH THE CREDIT BUREAUS! In addition, ...

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Aargon Agency, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine

October 10, 2016 - I get repeated calls on my new - - number. Most are recorded so when I answer I ca n't speak with the caller....

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TransUnion Intermediate Holdings, Inc. Credit reporting incorrect information on credit report public record

October 10, 2016 - I 've written to the Hawaii Federal Bankruptcy Court - -. This is their reply : The United States Bankruptcy Court - does not provide any information to any credit bureaus, all information they obtain is via third party. You are correct that pursuant both to Federal Statute and the Federal Rules of Bankruptcy Procedure only the last - digits of a Debtor 's social security number along with their full name and address can be released. In order to obtain a debtor 's full social security number, a third party must file a motion with the court to unseal documents related to a case. This w...

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Wells Fargo & Company Bank account or service account opening, closing, or management

October 4, 2016 - On -/-/- I was contacted by - - from Wells Fargo ( WF ). She asked if I ever lived in - or if I ever worked at - - - - in - -. She then told me that - fraudulent accts, a Brokerage acct and a Command Checking acct had been opened in my name at a Wells Fargo Bank in - - on -/-/- using my actual social security #. I received a letter from WF dated -/-/- signed by - - ( Liability Fraud and Claims Manager WF ) asking me to sign, notarize and return affidavit of identity theft as well as supporting documentation ( police report, c...

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Experian Credit reporting incorrect information on credit report information is not mine

September 28, 2016 - I received a letter from Experian dated - -, 2016 stating that a creditor reported changes made to my name, address or SSN in the last 30 days. Upon receipt of the letter, I attempted to contact Experian multiple times via phone and on-line to identify specifics. I reviewed my credit report from Experian on-line and found - inaccuracy which was a name change ( which I have never used ). I attempted to address this on line but was unable to do this on their site. I am still unsure if this was the reported inaccuracy on my report. In spite of going through multiple agencies ( my bank, F...

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TransUnion Intermediate Holdings, Inc. Credit reporting incorrect information on credit report public record

September 23, 2016 - I did not file for bankruptcy. I went on to - and got the documents that was filed and it does n't have my name nor does it have my correct address. This is not mine. They keep verifying that this is mine but it 's not mine....

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TransUnion Intermediate Holdings, Inc. Credit reporting incorrect information on credit report account status

September 21, 2016 - Under one of the " negatives '' attached to my report they have an entry which says, " oldest account opened too recently ''. My oldest account is with - and is - - -. Please correct....

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TransUnion Intermediate Holdings, Inc. Credit reporting incorrect information on credit report public record

September 18, 2016 - I have asked Transunion a number of times ( 4 ) to provide me with verification of documents for a Bankruptcy that they are listing on my credit report which I am unaware of. Per the FCRA they are to provide me with a signed document that contains my signature and they continue to reply with " the debt has been verified ''! In addition, they have not marked my credit report " disputed '' as I have disputed the item several times. I have n't been approved for loans because of this...

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Bank of America Mortgage loan modification,collection,foreclosure

September 15, 2016 - I filed my original complaint in - but did not see the response until now. My complaint remains. I did not receive an official denial until -. If we had known the lender was not doing modifications we would have applied for a refinance with in the time frame allowed, after 1 year of default no one will touch it. . # 1- we were told not to make payments to show hardship. This was already visable by payments that were not clearing, but they were always made good in the month they were due.. They all cleared. That was # 2 in my original complaint. # 2- We were referred to foreclosure in ...

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Wells Fargo & Company Mortgage application, originator, mortgage broker

September 13, 2016 - The issue is that the second - incurs a more restrictive if not inequitable requirement that the home be available to us and indefinitely not rented out whatsoever. The owner occupant requirement is to reside there for one year. Attached is the second home rider and the original security instrument ( paras - and - ) that the rider replaces. If this is a standard - - - document, then request Wells Fargo provide a signed letter that allows us to rent out the home after one year of possession or propose a resolution to address our concerns. It is also our informed opinion that...

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Wells Fargo & Company Mortgage loan modification,collection,foreclosure

September 12, 2016 - My son purchased a home with a mortgage from Wells Fargo in - -. I paid $150000.00 as down payment. I was listed as a co-owner on the deed. I did NOT sign the Note. The was foreclosed upon and Wells Fargo falsely sued me as having defaulted on the Note. They dragged this out for nine years, and filed many court extensions. This caused the Homeowners dues to escalate to $10000.00 and made me liable as my son ended up committing suicide. The home finally auctioned in the courtroom in -/-/- for way below current market value. I still have the stigma of having a foreclosure on my bu...

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Wells Fargo & Company Mortgage application, originator, mortgage broker

September 10, 2016 - We received letter dated -/-/16 from Wells Fargo that was very general in nature stating a variance had occurred during closing of our loans. The letter did not say what the cause of the variance was or the amount of variance. Whatever this variance was, Wells Fargo unilaterally decided that the correct course of action was to deposit the amount against our loan principal balance without our input, buy-in, or permission. Upon follow up discovered that we were charged $22.00 twice for a - credit report that was either not done or needed. Please see Wells Fargo email dated -/-...

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TransUnion Intermediate Holdings, Inc. Credit reporting credit reporting company's investigation problem with statement of dispute

September 7, 2016 - There is a tax lien and a release of tax lien on my credit report. I informed TransUnion that was an error. I have never had a tax lien. They investigated and reported nothing different. The public record they showed had no name on it....

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Citibank Credit card unsolicited issuance of credit card

September 6, 2016 - On -/-/- when shopping at Macy 's my purchase was charged to the account number -. I have never received a card with this account number, this is not my account. My Macy 's credit account is -, which I pay online, promptly, always. On -/-/- I began receiving Macy 's Account Statements and phone calls regarding Act # - being past due. I responded by calling the customer service # - to get my original charge applied to my Act # -, have the past due charge removed, and have my name removed from this Act # - that is not mine. I refused to make a phone payment as when I...

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Wells Fargo & Company Mortgage application, originator, mortgage broker

August 26, 2016 - Wells Fargo Mortgage chronically failed to progress and communicate the status of our - mortgage loans with them and allowed their sub-contractor appraiser to miss several key completion dates that potentially jeopardized our purchase contract commitment dates. This compelled us to change airline flights and travel arrangements to avoid spending time in a hotel. Aside from all the angst we incurred a $240.00 airline change fee as a result. Also Wells Fargo did not share/disclose the details for the second home rider until we discovered signing with a mobile notary. The conditions of the...

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Amex Credit card other

August 24, 2016 - I had a credit balance on my AME- card for almost $3900.00. On -/-/2016, I submitted a request for a refund of the credit balance. The amount was deducted from my account and told me to expect a check. Several weeks later, I still had not received a check. On On -/-/16, I called phone # on back of AME- card. Spoke with -, emp number -. This person said the check had been mailed to my work address ( I never received it at my workplace, and the work address was not the AME- address of record ). I was told that AME- would issue new check to be sent to the address of record on ...

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Navient Solutions, Inc. Debt collection disclosure verification of debt not given enough info to verify debt

August 23, 2016 - I 'm a member of the - and have been activated on title - orders for - duty of various time lengths in the last couple of years. My civilian job has been very helpful and has worked well with me and my family with the transitions, up until this point, that is. The attached documentation is in chronological order and I will try to explain it in this letter in the same manner. The first letter I received was dated - - - and it is telling me I have a debit of $1700.00 in unpaid health insurance. I elected to pay for and maintain my civilian coverage while on - - to allo...

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Experian Credit reporting unable to get credit report/credit score problem getting my free annual report

August 23, 2016 - - - 2016 - - YOUR COMPANY ( ANNUAL CREDIT REPORT ) PRACTICES FRAUD eg. - GAVE NO FREE REPORT ; must call or send info. Experian GAVE NO FREE REPORT ; must call or send info. and - GAVE NO FREE REPORT. IN FACT CHARGES - AND CHARGES MORE IF THE SERVICE THEY GIVE IS NOT CANCELLED. YET THEY DID NOT ACCEPT MY CHARGE CARD....

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Wells Fargo & Company Bank account or service using a debit or atm card

August 23, 2016 - bank fees for insufficient funds could not transfer money from Savings to checking to cover debits because the wells fargo app was not working. called to transfer money, was told by wells fargo that they could not do that over the phone and to go to the ATM. ATM was not working and i was not able to transfer money in time....

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