Experian Credit Reporting Complaint

Incorrect information on credit report information is not mine

Experian Credit reporting department,

Incorrect information on credit report Information is not mine Hawaii

I received a letter from Experian dated - -, 2016 stating that a creditor reported changes made to my name, address or SSN in the last 30 days. Upon receipt of the letter, I attempted to contact Experian multiple times via phone and on-line to identify specifics. I reviewed my credit report from Experian on-line and found - inaccuracy which was a name change ( which I have never used ). I attempted to address this on line but was unable to do this on their site. I am still unsure if this was the reported inaccuracy on my report. In spite of going through multiple agencies ( my bank, FTC, and CFPB ), using all of the listed Experian phone contact numbers, I have been unable to contact a live person with whom to investigate and resolve this problem.

Experian customer in Hawaii
Sep 28, 2016

* Source: CFPB Complaint Database

Experian response to complaint:
Closed with explanation

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