Security National Automotive Acceptance Company, LLC Consumer Loan Complaint

Vehicle loan Managing the loan or lease

Security National Automotive Acceptance Company, LLC Consumer Loan department,

Vehicle loan Managing the loan or lease Hawaii

I paid off my vehicle loan with SNAAC, however the very last payment history that was sent to me along with my paid in full letter, reflects very obviously inaccurate data and much more was owed back to me in overage than $88.00 as can be calculated from the payment history sheet. The principle balance owed and the principle balanced paid have a difference of $1400.00, yet only an $88.00 overage is reported and was paid. Also on the principle balance side of the sheet on -2016 the principle owed reflects - then somehow jumps to $1600.00 on -/-/2016. Which implies to me that even more than just $1400.00 was taken from me in overages. Also there are multiple charges marked " other '' that have not been explained to me, my online account has not been updated in months even upon request, and my phone calls have not been returned from customer service about my complaints.

Security National Automotive Acceptance Company, LLC customer in Hawaii
Jan 02, 2017

* Source: CFPB Complaint Database

Security National Automotive Acceptance Company, LLC response to complaint:
Closed with monetary relief

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