Security National Automotive Acceptance Company, LLC consumers have reported over 27 official complaints. Out of the 27 consumer complaints against Security National Automotive Acceptance Company, LLC, 11% were disputed by the consumer (i.e. the consumer was not happy with how Security National Automotive Acceptance Company, LLC responded to their complaint) and 100% were processed in a timely manner. 15% of consumer complaints against Security National Automotive Acceptance Company, LLC resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 15% resulted in non-monetary compensation.
| Issue | Complaints | Disputed |
|---|---|---|
| Problems when you are unable to pay | 13 | 8% |
| Managing the loan or lease | 9 | 22% |
| Shopping for a loan or lease | 3 | 0% |
| Taking out the loan or lease | 1 | 0% |
| Incorrect information on credit report | 1 | 0% |
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Stop CallsSecurity National Automotive Acceptance Company, LLC Consumer Loan managing the loan or lease January 2, 2017 - I paid off my vehicle loan with SNAAC, however the very last payment history that was sent to me along with my paid in full letter, reflects very obviously inaccurate data and much more was owed back to me in overage than $88.00 as can be calculated from the payment history sheet. The principle balance owed and the principle balanced paid have a difference of $1400.00, yet only an $88.00 overage is reported and was paid. Also on the principle balance side of the sheet on -2016 the principle owed reflects - then somehow jumps to $1600.00 on -/-/2016. Which implies to me that... |
Security National Automotive Acceptance Company, LLC Consumer Loan problems when you are unable to pay December 1, 2016 - I purchased a vehicle from a dealership located by - - - - in - after I joined the -. I just turned - and was in need of transportation so i took the advice of a fellow - and went to a local dealership. The small dealership 's main income was from - and has since been blacklisted in - ( I believe ) due to the " taking advantage of young soldiers ''. Because of the lack of soldiers the dealership was forced to shut its doors. The vehicle I financed was a - - - -, financed through Security National Automotive Acceptance Corp. ( SNAAC ). At the time I was... |
Security National Automotive Acceptance Company, LLC Consumer Loan taking out the loan or lease August 5, 2016 - In - -, I purchased a 2012 Honda Civic from - -, - -, Virginia. The purchase price was approximately $10000.00. The loan was 60 months at 7-8 % interest. My car payments, according to the dealership, were supposed to be $ -/month. In - -, - - attempted to take approximately $450.00 from my - - - - without my permission. I contacted the dealership, and they told me the car payment was in fact $470.00 per month. I told them I did n't want to do business with them, as that was not the agreed upon price. They took the car back ( travelled to North... |
Security National Automotive Acceptance Company, LLC Consumer Loan managing the loan or lease May 11, 2016 - Yesterday -/-/- - MST I sent the following email to - - after we spoke on the phone regarding my account and my many issues I 'm having with SNAAC. He did not reply. When I called back this morning, he let me know that he did get my email but did not reply due to concerns I made. He said he forwarded my email to - -, VP of Compliance department and that he will note my request for - - to contact me only via email. However, he said I could not have - - contact information and he did not know a turnaround time. I have been battling this company for months and ... |
Security National Automotive Acceptance Company, LLC Consumer Loan managing the loan or lease April 16, 2016 - I refinanced my auto loan. On - - I overnighted a check to SNAAC. On - - I called to verify they received the payment for the full loan amount and to make sure they would not pull funds from my account. I was told that no payments would be taken because they did receive the check. In fact, I was informed that I had a - dollar credit that would be sent to be my mail. I was lied to. my full regular loan payment was withdrawn on -/-/- despite being told that would not happen. Luckily I had the funds in my account, but with it being SATURDAY I am left with little to take care o... |
Security National Automotive Acceptance Company, LLC Consumer Loan problems when you are unable to pay April 12, 2016 - As you probably know, - is not a good choice when it comes to getting a loan or settling issues with these guys. Recently my car was repossessed due to inaccurate information given as well as deceitful tactics to get payments out of me. recently I just came back from - and my finances were were not in order. So im basically playing catch up. I spoke to rep. in - regarding my payments as I was 4 months behind. I told the rep I could pay 2 months which totaled out to be -. She then said I qualified for a deferment program since a years worth of payments on time and my account would b... |
Security National Automotive Acceptance Company, LLC Consumer Loan problems when you are unable to pay March 31, 2016 - In - 2014 I was in - and was notified that I was to be -. Knowing this I knew that I would no longer be able to pay for the car loan I had. I then called SNAAC to have the car voluntarily repossessed. They got the car a week later and that 's when I started to receive calls to restart my allotment to pay for the car. They told me that if I did not pay my debt that they would then call my commander due to being in violation of UCMJ for not paying my debts. I did not know what they did was illegal until I came across your article. ... |
Security National Automotive Acceptance Company, LLC Consumer Loan managing the loan or lease March 23, 2016 - I just read a case against Security National Acceptance filed by CFPB on a service member and it states that SNAAC is not supposed to get into any more problems with the service members but here I am an - military who got an auto loan with them. In - of 2015 I filed for bankruptcy which was discharged in - of 2015. I am attaching the email from the Judgement Administrator at SNAAC who stated very clearly that she received the court documents and I am retaining my vehicle. I took that email as confirmation and have been making payments to SNAAC for the past one year on time. SNAAC has ... |
Security National Automotive Acceptance Company, LLC Consumer Loan problems when you are unable to pay March 19, 2016 - I 've been having several issues with SNAAC which is the company I 'm financing my vehicle through. On - - my vehicle got ceased because I was behind on a payment due to a tornado ripping through - Georgia so I had to pay for repairs on my vehicle. Before I knew my vehicle was getting repo 'd I did schedule - payments off $400.00 and my recurring payment of $330.00. Later on that evening they took my vehicle and I contacted SNAAC to see what all I 'd have to do in order to get it back. They were like, you 'll get an email. Did n't receive any thing until a couple of days later.... |
Security National Automotive Acceptance Company, LLC Consumer Loan problems when you are unable to pay March 15, 2016 - I got a vehicle loan in - from Security National Automotive Acceptance. I had been in contact with this company in - to come pick the car up because it was not working. I was told through email " the car is not worth the pick up value. '' I got out the military and moved back to - where I have been living and working. I was notified on - - that my wages from my job at - would be garnished. I called the payroll department because I could n't understand why my wages were being garnished for a loan I had 10 yrs ago. I was informed by the payroll specialist that " the garnishment... |
Security National Automotive Acceptance Company, LLC Consumer loan problems when you are unable to pay November 10, 2015 - My husband and I only missed - payment with Snaac. And we received on - - that was dated on - - saying if we do n't pay by - - they will take our car. We are on a fix income. We told that we only get payed once month. ... |
Security National Automotive Acceptance Company, LLC Consumer loan shopping for a loan or lease November 9, 2015 - I 'm enlisted in the - - stationed onboard the - - -, - - which is in the shipyard at - - -. - 2014 I got a preapproved loan thru - - - -. I went to - - in - Va. The dealership told me they could get me a loan elsewhere allowing me to buy the car I really wanted which was higher than my loan approval. I was approved through SNAAC, the dealership had me set up the payments as an allotment at the time of purchase. My command took me back to the dealership & the car was returned at no cost. I got a better deal elsewhere, however I did n't stop... |
Security National Automotive Acceptance Company, LLC Consumer Loan problems when you are unable to pay October 27, 2015 - I purchased a - Cheverolet Cobalt back -/-/- when I was - in the Air Force in - Georgia -. The car was overpriced and they charged me a very high interest rate. The payments were paid via an allotment directly from my paycheck. I paid the payments faithfully while in active duty. In - I - could no longer make the payments. I contacted Security National - to see if they would defer my payment until I could find employment, but they refused to work with me. The eventually repossed the car and resold it to another buyer. I have not seen or heard anything from them since,... |
Security National Automotive Acceptance Company, LLC Consumer loan managing the loan or lease October 13, 2015 - Security National has wrongfully repossessed my car on - separate occasions. The first time my car was repossessed, Security National made an error on processing a payment deferment and repossessed my car while I was serving a 12 month -. No notice was given after the repossession and my wife believed the car to be stolen. Upon further inspection after returning my vehicle there was significant damage to the front of my car consistent with the repo company improperly towing my vehicle. I immediately notified Security National of the issue and sent detailed photos of the damage. My compla... |
Security National Automotive Acceptance Company, LLC Consumer loan shopping for a loan or lease July 23, 2015 - I purchased a - mustang from a used car dealership in -/-/-. The car had some issues, so I traded it in a few months later for a - mustang. The dealership stated we could do an even trade of the value of the new vehicle to be the same as what I owed on the old one. So I took out a loan on the new vehicle believing the dealership was going to pay off the old one. A few months passed, I had to go -, and I eventually found out that the dealership went out of business, did n't declare bankruptcy, did n't list me as a payee, and basically left me high and dry with twice the amount of ... |
Security National Automotive Acceptance Company, LLC Consumer loan problems when you are unable to pay June 24, 2015 - Security National Automotive Acceptance CompanyI was a - in the - - and got behind on a car payment do to a divorce. I was attempting to contact this company to fix it when they began to call and threaten me over the phone to include contacting my commanding officers. I let them take back the car becouse I no longer wanted to deal with them. They still started going after me for the full amount of the cars worth even after they sold it. I went to court against them and the judge agreed that I did not have to pay the full amount and took about - off what they were trying to get from... |