Encore Capital Group Credit Card Complaint

Identity theft / Fraud / Embezzlement

Encore Capital Group Credit card department,

Identity theft / Fraud / Embezzlement Hawaii

I am a victim of identity theft and credit card fraud. The account from - - for $1200.00 back in 2008 was not opened by me. Also, the account with MIDLAND FUNDING MIDLAND CREDIT MANAGEMENT INC for - in the amount of $2200.00 was confirmed by the creditor that they closed this account, no longer collecting ( pls see attached letter ) and notified -, - and - to DELETE this account on my credit report. It has been 3 months since then and it is still in my credit report. I want it DELETED.

Encore Capital Group customer in Hawaii
Nov 21, 2016

* Source: CFPB Complaint Database

Encore Capital Group response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Encore Capital GroupComplaint HistoryComplaints9/201311/20131/20142/20148/20149/201410/20145/20156/20158/20159/20155/201611/201600.511.522.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Encore Capital GroupIdentity theft / Fraud / Embezzlement56.3%43.8%Closed with explanationClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageIdentity theft / Fraud / Embezzlement0.2%13.6%6.8%2.6%0.9%17.4%57.7%0.7%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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Contact Encore Capital Group

https://www.encorecapital.com/
(877) 445-4581
investor.relations@encorecapital.com
P.O. Box 939069
San Diego CA 92193
Encore Capital Group
Encore Capital Group

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