Army and Air Force Exchange Service Complaints

Army and Air Force Exchange Service consumers have reported over 158 official complaints. Out of the 158 consumer complaints against Army and Air Force Exchange Service, 27% were disputed by the consumer (i.e. the consumer was not happy with how Army and Air Force Exchange Service responded to their complaint) and 99% were processed in a timely manner. 4% of consumer complaints against Army and Air Force Exchange Service resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 5% resulted in non-monetary compensation.

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New Army and Air Force Exchange Service Consumer Complaints


Army and Air Force Exchange Service Debt collection attempts to collect debt not owed debt was result of identity theft

September 5, 2019 - I am a victim of identity theft and this debt does not belong to me. Please see the identity theft report and legal affidavit attached....

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Army and Air Force Exchange Service Credit card delinquent account

March 26, 2017 - I was not properly notified of the delinquency in this account. I was under the impression that I had paid the accounts off. It is possible that the later charges on the account were fraudulent. I learned of the delinquency of this account when I was notified by the IRS that my tax refunds would be offset for a federal debt. This account has been paid in full since 2014....

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Army and Air Force Exchange Service Credit card billing disputes

March 18, 2017 - I have an Army/Air Force Exchange Service ( AAFES ) credit account that was charged off in -. The only statement I have received with this account was this past -. The charge off amount was $9200.00. In -, my - Federal Tax Return was garnished in the amount of $2700.00. In -, my - Federal Tax Return was garnished in the amount of $3300.00. However, in the statement I received just prior to filing my - tax return stated that there was a total due of $8300.00 and showed interest charged. It also stated that the account was now being handled by -, a debt collector....

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Army and Air Force Exchange Service Credit card credit card protection / debt protection

March 6, 2017 - Back in - 2014 my now ex-spouse used my AAFES - -. who was at the time an authorized user. Charged 6 straight times -, on my credit card what she did was buy - gift cards to a tune of over $6000.00. at no time did the credit card company notify, advise me, or verify if these transactions were authorized. the same amounts every day for 6 days should have raised a Red Flag. and when I did try to dispute it all I was told was she was an authorized user. now since this is a government institution, they are able to garnish my money. which they have to include my Fed tax refund. int...

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Army and Air Force Exchange Service Credit card payoff process

February 28, 2017 - Military star card complaint. Background, The military star card allows you to purchase items through AAFES exchange stores and outlets with a decently low interest around 10 %. the same card also allows you to purchase military clothing with a 0 % interest. Lets say I spend - to purchase military clothing in -/-/- and purchase - in the AAFES store. I do not want to pay interest so I pay - to the military star card. Thinking since they must apply the - to the highest interest. Well they do n't they end up applying around - to the interest side and - to the non interes...

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Army and Air Force Exchange Service Debt collection disclosure verification of debt not given enough info to verify debt

February 15, 2017 - I was a member of the - - and was - in - due to injuries sustained in - I had a - - - with a $8400.00 balance in -. So far, - - - has collected a total of $8700.00 from my tax returns and an additional $1900.00 from my pay checks. I contacted - - - and they informed me that they contacted via mail back in -, but since they sent it to a wrong address, they said I forfeited a settlement and they took garnishment actions. I have not heard anything from them in 5 years, yet every time I turn around, they are taking money without me knowing. Had...

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Army and Air Force Exchange Service Debt collection disclosure verification of debt not given enough info to verify debt

February 7, 2017 - - debt currently in collection with - Current Balance Due : $6500.00 however ; Federal Tax garnishments ( paid ) were never applied to balance:-/-/-= $1400.00 ; -/-/- $1600.00 ; -/-/- $570.00 ; -/-/- $1000.00 ; -/-/- $680.00. Total garnishment= $5300.00 highest balance on card $5200.00. - amount due is incorrect. Also - is adding Collection Charge and interest totaling $2900.00. - title - chapt - subchapter V code - Debt collector may not collect any interest, fee charge or expense ......

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Army and Air Force Exchange Service Credit card other

January 30, 2017 - I have requested multiple Goodwill Adjustments with AAFES, in regards to my late payments. The late payments on my credit report were during times when I was - on Louisiana State Emergency or conducting training in the fields at - in -, LA, and I was in areas that made it impossible to contact them. I submitted and attached my orders and AAFES/Military Star Card ( a company supposedly for the military ) who refuse to do so which also violates Congress Legislation S.1249. I have made several attempts to have the late payments removed each ending with rejection. Thank you...

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Army and Air Force Exchange Service Consumer Loan managing the loan or lease

January 23, 2017 - CAN AFFES CHARGE US - PAYMENT ON A PAYMENT OF - FOR AN ACCOUNT IN COLLECTIONS AND WE ARE NO LONGER CHARGING...

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Army and Air Force Exchange Service Debt collection disclosure verification of debt not given enough info to verify debt

January 19, 2017 - -/-/2016 I pulled a copy of my credit report. I sent a certified letter on -/-/2016 to Military Star which was listed on my credit report requesting validation of this account made pursuant to the Fair Debt Practices FDCPA & 807 ( 15USC 1962e ). I requested that if they could not validate the debt, that the entry be deleted from all credit reporting agencies. They did not comply with this request. On -/-/2016 I sent another certified letter to Military Star informing them they had not sent me any copy of viable evidence bearing my signature and that they had not replied in a timely manne...

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Army and Air Force Exchange Service Credit card other fee

January 6, 2017 - My wife and I both utilize Military Star credit cards ( websites : - and - -. During this billing cycle and earlier ones, we have been unable to pay our bill in full and therefore avoid interest charges. Upon attempting to do so at their website, I am only able to pay up to $2500.00 or the entire credit card balance. Furthermore, only one payment is allowed during every seven ( 7 ) day period. The Military Star card terms and conditions are located here : - These terms do not mention a dollar amount or the minimum time required between payments. No credit cards we have ever used ...

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Army and Air Force Exchange Service Debt collection disclosure verification of debt right to dispute notice not received

December 30, 2016 - It appears that it is AAFES practice to make it difficult for consumers to make payments to their credit card account because it is easy for them to do a Treasury Offset even if the consumer the customer was not properly notified. I say this because my account was placed under AAFES Voluntary Payment Plan ( VPP ) program initially in - because AAFES placed my account in collections after they increased my monthly payments without notification then locked me out of accessing my account because I was no longer in the Military. I got out the military in - - and had my account on auto-pay...

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Army and Air Force Exchange Service Credit card delinquent account

December 9, 2016 - My commander was contacted on several occasions due to payments I made late on my exchange credit program ( ECP ) card. As your site says below, this is illegal, yet it is right on the ECP 's page of frequently asked questions payment questions. I understand that this matter is right in their terms and conditions, however, if this matter is truly illegal, there should n't be any " wiggle room '' in the matter....

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Army and Air Force Exchange Service Credit card identity theft / fraud / embezzlement

December 6, 2016 - MILITARYSTAR ACCOUNT NUMBERs : - -/-/- - - -, -, - - Phone : - ATTENTION TO DISPUTE DEPARTMENT : Dear Sir or Madam : I am a victim of identity theft. An identity thief used my personal information without my permission to open an account several account in my name this debt is not mine. I have enclosed proof of my identity and a copy of my Identity Theft Report. In accordance with the Fair Debt Collection Practices Act, I am asking you to stop collection proceedings against me and stop communicating with me about this debt, except as the Fair Credit Reporting Act a...

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Army and Air Force Exchange Service Debt collection disclosure verification of debt not given enough info to verify debt

October 13, 2016 - My taxes have been taken from me for a few years in an attempt to collect my debt. I asked for inquiry of my balance. On the itemized billing that I received it shows that whatever amount they took from my taxes was credited to my balance but then " reversed '' and added back to my amount due. I have sent an email with the scanned copy of the bills highlighting where the discrepancies were and no one can give me straight answer of what 's going on and they are still attempting to collect the debt....

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Army and Air Force Exchange Service Credit card payoff process

October 13, 2016 - -/-/-, The " Take It Home Credit Card '' program was discontinued. I continued to pay my balance, unable to charge anything to the credit card. -/-/- I paid $2900.00 with a remaining balance of $710.00. In - I started an automatic payment of $50.00 per month and have continued to pay monthly. -, I received a bill of $200.00 with $100.00 past due. I contacted the exchange program via phone and they told me my minimum payment has been $100.00 since -/-/-. They said that the minimum payment due was calculated from the last time something was purchased, and the onl...

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Army and Air Force Exchange Service Debt collection disclosure verification of debt not given enough info to verify debt

October 7, 2016 - Over the past few months I have been requesting validation on multiple occasions for a debt that is listed on my credit report. I have bee requesting evidence that bears my signature that shows that I have a contractual obligation to pay Military Star. I have not received anything that I requested and it is still listed on my credit report from all - of the Credit Reporting Agencies....

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Army and Air Force Exchange Service Credit card billing disputes

September 29, 2016 - The Army Air Force Exchange is in accurate penalties that I do not owe. I have been threatened by taking my - away. This action will cause me to become homeless as a veteran an financial hardship. I request actions be stopped...

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Army and Air Force Exchange Service Credit card billing disputes

August 24, 2016 - Dear Consumer Financial Protect ion Bureau. I have a debt with - that was originally $7800.00. We made a payments on this debt for $250.00 each month. At - point due to hardship we got behind, - informed us that we had to pay at-least $640.00 for them to make any kind of payment agreement with us. We did not have over $600.00 to pay. My husband told me not to worry, said that what would happen is - since he was retired service member would take a payment each month of his check. Time went by and I got a letter from - collection agency called -. They stated that I o...

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Army and Air Force Exchange Service Credit card identity theft / fraud / embezzlement

July 9, 2016 - A fraudulent credit account was opened in my name subsequent to the - computer hack. I closed the account as soon as I found out, first with a phone call, then with a follow-up letter per the instructions given in the phone call. Months later, I received a collection letter. I replied to this letter, including the documented account closure and envelopes of mail pertaining to the fraudulent account which my alert postal carrier had re-routed to my address. My complaint is that I requested all documentation pertaining to the fraudulent account opened in my name, citing my rights under the ...

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Army and Air Force Exchange Service Debt collection disclosure verification of debt not disclosed as an attempt to collect

June 29, 2016 - I want this company to stop harassing me and sending me letter. I also want this company to be report to the - and the Florida Law for not respecting the DO NOT CALL list who is punishing of fine. Make sure this company stop sending me any more letter or calling me for this invoice. I do n't even know this company...

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Army and Air Force Exchange Service Credit card forbearance / workout plans

June 20, 2016 - had a credit card with the navy exchange that i got behind on payments towards the end of last year. I called them at the end of - 2015 to start making payments on my debt because I was in a better financial position. I was told that a letter had been sent out stating I need to make payments or they would default on my acct I start making payments - -. I have called in every month after that to make my payment of $210.00 dollars with - of their representatives. I called them around - - to make a payment and I was advised that they sent me into default because they sent me a...

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Army and Air Force Exchange Service Credit card billing disputes

June 14, 2016 - Late Payments Being Reported : 90 days past due as of - - 60 days past due as of - -, - -, - -, - -, - -, - -, - -, - - 30 days past due as of - -, - -, - -, - -, - -, - -, - -, - -, - - The above mentioned account is being reported as severely derogatory on my credit report. After several statements and confusing correspondence I do not believe that this account is accurately being portrayed on my credit report. I have strong reason to believe that some of the information that is being ...

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Army and Air Force Exchange Service Credit card billing statement

June 5, 2016 - I AGREED TO REPAY THE MILITARY STAR/AFFES ACCOUNT - PER MONTH STARTING IN - OF 2016 AND HAVE DONE SO BUT I DONOT RECIVE A STATEMENT SHOWING MY ACCOUNT PAYMENT OR BALANCE AND WAS TOLD TO CALL IN AND GET A BALANCE I HAVE NEVER MADE A PAYMENT ON A ACCOUNT AND WAS TOLD TO CALL IN FOR A BALANCE. BELOW IS THE EMAILS I SENT IN REGARDS TO THIS MATTER. I MADE ANOTHER PAYMENT ON - - - -, We do not normally remove credit history reporting 's that are correct. Your MILITARY STAR account charged-off to our collections department and will remain due to its accuracy. Once the debt is paid i...

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Army and Air Force Exchange Service Credit card delinquent account

June 2, 2016 - Since - -, I have made payments to the Military star Card on time. Each time I made a move, I changed my address. In - -, I moved from - to - - and I was receiving statements at my new address. Around - - I realized I was not receiving any statements from the Military Star card and so I decided to call the company and ask them why. I was told by the lady on the phone that they were sending my statements to my - address even though I had been living in - for over a year and a half. The lady said my statements were once again going to my - address and she did ...

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Army and Air Force Exchange Service Debt collection improper contact or sharing of info talked to a third party about my debt

May 27, 2016 - I received a bill for collection with - amount, and when I made contact with the collection company the amount had changed to a totally different amount, $6700.00 to $8200.00, I 'm on - and want to pay this bill off and this company is taking advantage of my situation, I also received a letter from the social security stating that starting on - 2016, my - would be garnished at the rate of 15 % until the balance is paid and tax return would be garnished by said company, this company is out of control and I need a resolution, I called my credit card company and they no longer hav...

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Army and Air Force Exchange Service Credit card delinquent account

May 22, 2016 - I have a STAR Card which has automatic payments going to it and even with these payments, they keep submitting I am past due and they will not remove the late payments. I was - from - 2015 until - 2015 and was unable to handle this issue. ...

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Army and Air Force Exchange Service Credit card billing disputes

May 11, 2016 - I have an account with the Military Star credit card, issued by the Exchange Credit Program, -. - - -, T- -. I made a purchase on this account under a promotional zero interest plan. The company intentionally prevents payments made from being applied to the no interest balance, in order to carry that balance through the end of the promotion which would then begin earning interest. There are no materials or billing information listed either in the promotion materials, or the billing statement, that tell consumers that they have to request each time a payment is made, exactly how ...

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Army and Air Force Exchange Service Debt collection cont'd attempts collect debt not owed debt is not mine

May 9, 2016 - - Started to garnish my income tax for a debt i do not and could not owe. i ask repeatedly for proof such as signed receipt or invoice with my signature or info for said debt. with no reply, still they continue to garnish mine and my wife 's income tax refund.The debt is no report to the Credit Bureaus due to lack of documents to validated their claim, and was removed from all - Bureaus as a result. ...

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Army and Air Force Exchange Service Credit card billing disputes

February 13, 2016 - We purchased an item from the company, we found the item local and inquired with the company via chat on their website how to return the item. They advised us just to reject the item delivery. That is exactly what we did and the company states they never received the item and will no longer return our contact attempts to help resolve the issue. ...

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Army and Air Force Exchange Service Debt collection taking/threatening an illegal action attempted to/collected exempt funds

February 4, 2016 - I became behind on my Military Star Card when my Fianc got - from the military and I lost my job due to being laid off in - -. I was notified after filing my taxes in - - that they would be taking all - of my federal tax refund dollars. After contacting the Treasury office, they told me that the only people who can stop this is the creditor themselves. I reached out to the creditor twice trying to make arrangements as well as file for a hardship. They insisted that they could n't help or withdraw the information from the debt until its paid. Basically telling me they can and ...

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Army and Air Force Exchange Service Credit card billing disputes

January 26, 2016 - I placed a hotel reservation with Government Vacation Rewards for $1000.00 on -/-/2015 with my Military Star credit card ( transaction reference # - ). When I arrived at the hotel, I was told my reservation was cancelled. I had to purchase a reservation at a different hotel using a different credit card. I have been trying to get the charge credited back to my Military Star card from Government Vacation Rewards since - -, 2015. While fighting with GVR, I have only been able to recoup $87.00. I filed a dispute with the Military Star card - -, 2015. I received a letter a...

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Army and Air Force Exchange Service Debt collection false statements or representation attempted to collect wrong amount

December 31, 2015 - I have a auto pay set up for my credit card every month for military star for three years never missed - payment and as - this year even with a auto pay set up, miltary star did n't take out the balance while making me late for two months. I tried to explained to them I was out of town for - funerals and I did n't know my payment has went up and they only took - instead of - for - and - making me late. I have never been late for over four years. I tried talking to miltary star reps they said you should had paid and I said this is a mistake I paid for four years and have au...

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Army and Air Force Exchange Service Debt collection communication tactics threatened to take legal action

December 29, 2015 - On - -, 2015 I received a letter from - - threatening to garnish my wages if I did n't make payment arrangements to settle an old account, $5500.00. I spoke to - -, account manager, of - - , - and he informed me that I needed to pay - % before I could make any arrangements. I said I did n't have that amount of money and he insisted I contact my bank, or another bank, and request a debt consolidation loan ; failure to do so would require them to garnish my wages. My credit report shows this account as closed, owning -. I contacted legal services and told to co...

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Army and Air Force Exchange Service Debt collection disclosure verification of debt not given enough info to verify debt

December 14, 2015 - I requested for a monthly statement from - - to present to verify amount Military Star Card is billing me. No statements were send, but, was informed to pay the amount of $6100.00, or the balance unpaid will be turned over to a collection agency.I have never used the Military Star Card since - -, I paid off the Take It Home Card in - -. ...

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Army and Air Force Exchange Service Credit card closing/cancelling account

November 27, 2015 - I recently received a military star card about a month ago and began using it almost immediately. I called to extend my credit limit and begin making payments in a timely manner days later. I logged in one day to check my account and saw my retail limit was increased as requested for $500.00. My retail credit limit started at $600.00 total, then was increased to $1000.00. After that I tried to make a purchase days later and it showed as declined. I checked my balance again online and my credit limit was suddenly in the negative $75.00 in spite of no new purchases being made. A day or s...

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Army and Air Force Exchange Service Credit card sale of account

November 22, 2015 - I was trying to make payment arrangements with my credit card company because I received a letter in the mail dated - - ( See attached ). I had until - -, 2015 to get in contact with them before they sent me to collections and would charge me an addition - % on top of what I owe. I spoke to someone at AAFES on - -, 2015 about the unmanageable $470.00 a month payment requested in the original letter. She and I made the payment arrangements of $210.00 each month for 36 months. After all was said and done I agreed to put it in writing and fax in which I did on - -, ...

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Army and Air Force Exchange Service Credit card other

November 9, 2015 - A Military Star Credit card, aka Take it Home Today, was settled in a dispute resulting in no balance due following settlement. As part of the settlement, the company agreed to remove the item from all trade lines. As of today the information for account # - is still showing on the - '' credit reporting agencies trade line under my name, and is a violation of the agreement made by the company almost a year ago. ...

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Army and Air Force Exchange Service Debt collection false statements or representation indicated shouldn't respond to lawsuit

November 2, 2015 - it in - 2015, 15 years later. - - said they did n't and they did n't have too. They have no documents and said i could n't dispute it. It was never sent to collections nothing. I do n't think i owe a debt. Then they moved $870.00. If they made mistakes then and now why am i fighting and losing the battle. I think i shpuld have been notified instead of them just seeing that i had a credit and decide to take money. Where is the due process here? Why did n't it go to collections? Why am I being told i ca n't dispute it? What 's the statute of limitations? ...

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Army and Air Force Exchange Service Credit card customer service / customer relations

November 2, 2015 - I have called multiple times to Aafes credit hotline in regards to a time sensitive matter. I had an account that was paid and closed -/-/-, the credit reporting agency - indicated that Aafes stopped reporting on this account -/-/- to all the credit reporting agencies. - has indicated to me that Aafes needed to update to today 's date or provide a letter to all - reporting agencies advising them to remove it from my credit report. This issue needed to be handled expeditiously as I am a veteran trying to finalize on the financing on my home loan, without this I will be withou...

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Army and Air Force Exchange Service Credit card billing statement

October 23, 2015 - I have my account setup on auto-pay for the entire bill amount. I have several emails from the Exchange Credit Program going back many months saying my payment has posted without issues. I got a letter from them on - - - claiming they had not received a payment in - months and that my account was about to go into collections. After this I tried logging-in to their system to make a payment and was repeatedly told that my information was not in their system. Today, - - -, a payment was made without my notification for the total amount of $1200.00 owed. Although I had inten...

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Army and Air Force Exchange Service Credit card delinquent account

October 20, 2015 - My account was set up on autopay for AAFES. The balance to be taken out my bank account each month was -. My account was 30 days past due for - and was still set up on autopay. AAFES never drafted the funds from my account to pay my bill. According to their terms and conditions, we agree for them to call us regarding our account. I never once received a phone call, an email, or paper statement that my account was past due. This has negatively impacted my credit score for $28.00 ...

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Army and Air Force Exchange Service Credit card credit card protection / debt protection

October 19, 2015 - I called the Navy Exchange customer service today to remove an authorized user from my account. I was told by a customer service representative and their supervisor to call back in 48 hours to remove the authorized user from my account, giving the person I am revoking authorization an additional 48 hours to make purchases that as of today I no longer authorize. They sited system limitations '' as the reason I can not remove an authorized user from the account. ...

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Army and Air Force Exchange Service Credit reporting incorrect information on credit report account status

October 5, 2015 - Hello below is the letter I sent the Military Star card. I was told I was 30-60 day late. I tried to make the payment and there was a glitch in the system making me late. I would not had been late on purpose as I am trying to apply for a mortgage my credit score has drop - points since this incident. I was asking your assistance in removing the 30-60 day late. - : acct # - -Inbox xCredit Reporting Disputes- - ( 6 days ago ) Dear - - The Exchange is a non-appropriated fund instrumentality of th ... - - & lt ; -- & gt ; - - ( 6 days ago ) to CreditGo...

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Army and Air Force Exchange Service Credit card credit determination

July 31, 2015 - I 'm being wage garnished and I 'm - - and need the money. The exchange credit company is garnishing my check that I need to purchase medical supplies, medications, and hospital bills. I need the money for the situation I 'm in from sustained - from - - as a soldier. I remember paying my bills before seperation from the -. This garnishment has n't noticed me or have contacted me about the credit card bill. I canceled it before leaving.g the -. I do n't know how much I owe or how a balance was made. I do n't know anything but missing Social Security - insurance money as ...

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Army and Air Force Exchange Service Credit card forbearance / workout plans

July 13, 2015 - For over - years, AAFES charged me directly from my social security - check payments to pay back my mil. star account, even though prior to them doing that, I tried to tell them I was - and could only pay - dollars a month, but it was not sufficient for them. I contacted them again in 2014 claiming It had been more tan paid and again to tell them I now was diabled 100 % and they were hurting my pocket. They went ahead after many emails and supposedly pardon balance of debt and returned a refund, saying it was now paid in full, but has reported my credit as a charge off even though ...

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Army and Air Force Exchange Service Debt collection false statements or representation attempted to collect wrong amount

June 19, 2015 - On -/-/15 I paid - - - for an old military debt on my AAFES STAR Card for the amount of $3700.00. I had a garnishment on my paycheck prior to that and on -/-/- $500.00 was garnished, and again on -/-/- my pay was garnished for $240.00. I have contacted - - - for the overpayment and have still not received my overpayment refund and can not get an answer to when and if it will be refunded. I also contacted the Military AAFES Star card and the balances between the collection agency and the debtor do not match. - has been very hard to deal with and the -...

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Army and Air Force Exchange Service Credit card credit determination

June 18, 2015 - -/-/- I sent for a credit report. When I got the credit report it stated that my balance with Military Star Credit Card was $6600.00. Since I never charged anything around that date ( - - ) I was sent to the Military Star Fraud Dept. The fraud rep told me that he would be sending me copies of the transactions and I would be able to prove, with a signed photo ID, that the signature was not mine. That was the last I heard from Military Star. No mail. No calls. nothing. My son got very sick -/-/-. I had much more to do than worry about Military Star. My son, age -, lost his b...

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Army and Air Force Exchange Service Credit card delinquent account

June 5, 2015 - I AM EMAILING YOU IN HOPE OF BEING ABLE TO RESOLVE AN ISSUE I AM HAVING ON MY CREDIT REOPORT. I AM IN THE PROCESS OF TRYING TO BUY A HOUSE AFTER MY - FROM THE -. I AM - AND HAVE BEEN LIVING WITH MY INLAWS FOR THE PAST 6 MONTHS WITH MY FAMILY SO THAT I CAN REPAIR MY CREDIT AND PAY OFF AND GET CURRENT ON ALL OUR BILLS AND CREDIT ISSUES. I WAS ALMOST DONE WITH THE CLOSING OF A HOUSE WE REALLY WANTED TO SPEND THE REST OF OUR LIVES IN AND THE V.A. APPROVED OUR LOAN EARLY ON IN THE PROCESS. WHEN AT THE BEGINING OF THIS WEEK THE UNDERWRITER PULLED MY CREDIT A 90 DAY LATE PAYMENT SHOWED UP ON...

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Army and Air Force Exchange Service Credit card other

May 15, 2015 - My complaint is about the Military Star card. I missed an - payment, but made my payment again - -. Before that, I made a payment in - for $180.00, and - payments in - for a total of $400.00. I am able to get bank statements to show payments made. The company says I owe over $500.00 and keep reporting me to the credit bureaus as 30 days late. They said my minimum due is $180.00 and since my last payment was for $120.00, I did not meet the requirements. However, I have been making the $180.00 payments, and even double it in -. They continue reporting me as late....

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Army and Air Force Exchange Service Credit card bankruptcy

April 29, 2015 - My military star card was paid off in a bankruptcy. The company has ignored my request to update the status of the account as current in accordance with bankruptcy ''. ...

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