Army and Air Force Exchange Service Debt Collection Complaint

Credit card Communication tactics threatened to take legal action

Army and Air Force Exchange Service Debt collection department,

Credit card Communication tactics Threatened to take legal action California

On - -, 2015 I received a letter from - - threatening to garnish my wages if I did n't make payment arrangements to settle an old account, $5500.00. I spoke to - -, account manager, of - - , - and he informed me that I needed to pay - % before I could make any arrangements. I said I did n't have that amount of money and he insisted I contact my bank, or another bank, and request a debt consolidation loan ; failure to do so would require them to garnish my wages. My credit report shows this account as closed, owning -. I contacted legal services and told to contact you.

Army and Air Force Exchange Service customer in California
Dec 29, 2015

* Source: CFPB Complaint Database

Army and Air Force Exchange Service response to complaint:
Closed with explanation

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