Army and Air Force Exchange Service Credit Card Complaint

Army and Air Force Exchange Service Credit card department,

West Virginia

My complaint is about the Military Star card. I missed an - payment, but made my payment again - -. Before that, I made a payment in - for $180.00, and - payments in - for a total of $400.00. I am able to get bank statements to show payments made. The company says I owe over $500.00 and keep reporting me to the credit bureaus as 30 days late. They said my minimum due is $180.00 and since my last payment was for $120.00, I did not meet the requirements. However, I have been making the $180.00 payments, and even double it in -. They continue reporting me as late. When I tell them that I 've been making payments, they say I have n't. My last statement says I am - payments past due. If they are doing this to me, I am sure they are doing this to many more veterans. Please help.