Army and Air Force Exchange Service Delinquent Account Complaints

Review and analysis of over 15 complaints against Army and Air Force Exchange Service

Army and Air Force Exchange Service consumers have reported over 15 official complaints related to Delinquent account. Out of the 15 consumer complaints against Army and Air Force Exchange Service, 40% were disputed by the consumer (i.e. the consumer was not happy with how Army and Air Force Exchange Service responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Army and Air Force Exchange Service resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.

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New Delinquent Account Consumer Complaints


Army and Air Force Exchange Service Credit card delinquent account

March 26, 2017 - I was not properly notified of the delinquency in this account. I was under the impression that I had paid the accounts off. It is possible that the later charges on the account were fraudulent. I learned of the delinquency of this account when I was notified by the IRS that my tax refunds would be offset for a federal debt. This account has been paid in full since 2014....

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Army and Air Force Exchange Service Credit card delinquent account

December 9, 2016 - My commander was contacted on several occasions due to payments I made late on my exchange credit program ( ECP ) card. As your site says below, this is illegal, yet it is right on the ECP 's page of frequently asked questions payment questions. I understand that this matter is right in their terms and conditions, however, if this matter is truly illegal, there should n't be any " wiggle room '' in the matter....

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Army and Air Force Exchange Service Credit card delinquent account

June 2, 2016 - Since - -, I have made payments to the Military star Card on time. Each time I made a move, I changed my address. In - -, I moved from - to - - and I was receiving statements at my new address. Around - - I realized I was not receiving any statements from the Military Star card and so I decided to call the company and ask them why. I was told by the lady on the phone that they were sending my statements to my - address even though I had been living in - for over a year and a half. The lady said my statements were once again going to my - address and she did ...

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Army and Air Force Exchange Service Credit card delinquent account

May 22, 2016 - I have a STAR Card which has automatic payments going to it and even with these payments, they keep submitting I am past due and they will not remove the late payments. I was - from - 2015 until - 2015 and was unable to handle this issue. ...

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Army and Air Force Exchange Service Credit card delinquent account

October 20, 2015 - My account was set up on autopay for AAFES. The balance to be taken out my bank account each month was -. My account was 30 days past due for - and was still set up on autopay. AAFES never drafted the funds from my account to pay my bill. According to their terms and conditions, we agree for them to call us regarding our account. I never once received a phone call, an email, or paper statement that my account was past due. This has negatively impacted my credit score for $28.00 ...

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Army and Air Force Exchange Service Credit card delinquent account

June 5, 2015 - I AM EMAILING YOU IN HOPE OF BEING ABLE TO RESOLVE AN ISSUE I AM HAVING ON MY CREDIT REOPORT. I AM IN THE PROCESS OF TRYING TO BUY A HOUSE AFTER MY - FROM THE -. I AM - AND HAVE BEEN LIVING WITH MY INLAWS FOR THE PAST 6 MONTHS WITH MY FAMILY SO THAT I CAN REPAIR MY CREDIT AND PAY OFF AND GET CURRENT ON ALL OUR BILLS AND CREDIT ISSUES. I WAS ALMOST DONE WITH THE CLOSING OF A HOUSE WE REALLY WANTED TO SPEND THE REST OF OUR LIVES IN AND THE V.A. APPROVED OUR LOAN EARLY ON IN THE PROCESS. WHEN AT THE BEGINING OF THIS WEEK THE UNDERWRITER PULLED MY CREDIT A 90 DAY LATE PAYMENT SHOWED UP ON...

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