BB&T Financial Va Mortgage Complaints

Review and analysis of over 27 Va Mortgage complaints against BB&T Financial

BB&T Financial consumers have reported over 27 official complaints related to VA mortgage. Out of the 27 consumer complaints against BB&T Financial, 7% were disputed by the consumer (i.e. the consumer was not happy with how BB&T Financial responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against BB&T Financial resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.

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New Va Mortgage Consumer Complaints


BB&T Financial Mortgage application, originator, mortgage broker

January 4, 2017 - I went to BB & T bank to secure a VA loan -/-/2016. My loan officer miss represented the Underwriters needs concerning needed documents needed for closing. I sent newly prepared documents in. time was relevant and time ran out. I then had a new meeting with loan officer and was told i would be able to get qualified and that he would write a letter himself to address the problem area i was having to get loan processed. -/-/- i was rejected because all of the documents i had sent in to prove i was living in home was n't enough i had asked my loan officer i 'd do anything they wanted to pr...

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BB&T Financial Mortgage credit decision / underwriting

October 26, 2016 - I 'm a veteran and I 'm trying to purchase another home. BB & T has incorrectly reported my late payments on my previous mortgage to the - major credit bureaus. They reported that I was 120 days late on my -/-/- payment when it was the -/-/- payment that was 120 days late. Due to this incorrect reporting, it is preventing me from getting financed for a new home. We have worked with BB & T for the past - weeks to fix this issue with zero results....

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BB&T Financial Mortgage application, originator, mortgage broker

September 21, 2016 - I am very devastated for all the excuses BB & T Mortgage has gave me in order to denied my loan. I have tried to work directly with them but they keep prolonging my loan and making me fall more behind. I been forced to re-apply every time, I am an elderly man and this is causing my health to decrease and I have even start working a second job to proof BB & T Mortgage that my intentions are to keep my house. BB & T Mortgage needs to review my loan under the correct income, I am sure they keep doing this to me because I am an elderly and they think I do not know my right but I do and I am fighti...

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BB&T Financial Mortgage loan servicing, payments, escrow account

July 3, 2016 - I lost my job in - -, was granted deferment until - with BB & T mortgage. Started a new job in - -. Resumed my mortgage payments. Sent $1700.00 on - -, -, they refunded it on - -. Paid them $14000.00 on - -, they refunded it on - -, -. All I 'm trying to do is keep my house. I will not allow them to take it. I do n't know what they 're problem is but I need help....

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BB&T Financial Mortgage loan modification,collection,foreclosure

June 17, 2016 - Wrongful Foreclosure, Unlawful Detainer and not including all documents in a Qualified Written Report request. So I could ascertain any and all issues. The attachments are everything I received in my QWR packet which I requested on - - -. The report was run on - - and the DEED of TRUST was not signed over until - - - on -/-/- Also Banking Branch and Trust Co. did not have the Assignment of Deed of Trust until - - - after the foreclosure process had been started. That is just a few issues I found once everything was done. There was nothing in the QWR about ...

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BB&T Financial Mortgage application, originator, mortgage broker

June 10, 2016 - We applied for a Mortgage for a new build, that fell through but found another already built through the same builder. That builder recommended BBT to make the transaction smoother. After my wife sending in the contract to the MLO and reviewing a copy of the Loan Estimate and seeing all these high costs, we were told by the MLO, he was really busy and didnt have time for this, as he rambled this is a new build, thats why the costs are so high. We just thought maybe thats how new builds work, My wife had -. Few weeks later the CD was issued and increased almost - from the LE, we were tol...

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BB&T Financial Mortgage loan servicing, payments, escrow account

April 8, 2015 - I sold a home financed by BB & T in - 2014. At the time I was almost - months behind on the payments. The home was completely paid off and I received a refund from my escrow account. A few months later I noticed it was showing delinquent on my credit report so I disputed it. It came back as valid. I disputed again, came back valid. I called BB & T and a customer service rep said there was a $10.00 balance for an inspection. Nobody sent me anything regarding this. I asked how to get it resolved, she transferred me to a voice mail box. I left a message more than a week ago, no response. ...

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