BB&T Financial Mortgage Complaint

BB&T Financial Mortgage department,

VA mortgage Loan servicing, payments, escrow account Virginia

I sold a home financed by BB & T in - 2014. At the time I was almost - months behind on the payments. The home was completely paid off and I received a refund from my escrow account. A few months later I noticed it was showing delinquent on my credit report so I disputed it. It came back as valid. I disputed again, came back valid. I called BB & T and a customer service rep said there was a $10.00 balance for an inspection. Nobody sent me anything regarding this. I asked how to get it resolved, she transferred me to a voice mail box. I left a message more than a week ago, no response. I want this corrected on my credit report. It is showing delinquent for a year now. Can you please