BB&T Financial Mortgage Complaint

VA mortgage Credit decision / Underwriting

BB&T Financial Mortgage department,

VA mortgage Credit decision / Underwriting Pennsylvania

I 'm a veteran and I 'm trying to purchase another home. BB & T has incorrectly reported my late payments on my previous mortgage to the - major credit bureaus. They reported that I was 120 days late on my -/-/- payment when it was the -/-/- payment that was 120 days late. Due to this incorrect reporting, it is preventing me from getting financed for a new home. We have worked with BB & T for the past - weeks to fix this issue with zero results.

BB&T Financial customer in Pennsylvania
Oct 26, 2016

* Source: CFPB Complaint Database

BB&T Financial response to complaint:
Closed with explanation

Created with Highcharts 4.2.3BB&T FinancialComplaint HistoryComplaints12/20111/20123/20124/201211/20126/20137/20138/201310/20131/20144/20146/20147/20149/201410/201412/20141/20152/20153/20155/20157/20158/20159/201511/20158/201610/20162/20173/201701234Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3BB&T FinancialCredit decision / Underwriting90.9%9.1%Closed with explanationClosed without reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCredit decision / Underwriting2.2%77.1%5.6%6.3%1.2%5.8%1.3%0.6%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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