Review and analysis of over 52 Va Mortgage complaints against Navy FCU
Navy FCU consumers have reported over 52 official complaints related to VA mortgage. Out of the 52 consumer complaints against Navy FCU, 17% were disputed by the consumer (i.e. the consumer was not happy with how Navy FCU responded to their complaint) and 100% were processed in a timely manner. 10% of consumer complaints against Navy FCU resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 2% resulted in non-monetary compensation.
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintStop harassing phone calls, know your rights and what you can do to stop them
Stop Calls
Navy FCU Mortgage application, originator, mortgage broker May 17, 2016 - I am writing this complaint in reference to my experience in dealing with the ( NFCU ) Navy Federal Credit Union mortgage department in regards to trying to refinance my mortgage home loan with this bank ; I have terrible bad customer service since I started this whole process. I had tried to go through Navy Federal credit union when I was first trying to get my house and the first time I had the same bad customer service I had wrote to the bank president - - about my experience and displeasure and dissatisfaction with the service through the lending department and I received a call from... |
Navy FCU Mortgage application, originator, mortgage broker May 3, 2016 - I submitted a dated written statement that described the emergency, specifically modified the waiting period from three days to two hours with my signature as the sole primary liable on the legal obligation in accordance with 12 CFR 1026.19 ( f ) ( 1 ) ( iv ) " Consumer 's waiver of waiting period before consummation '' to Navy Federal Credit Union regarding mortgage loan -. Navy Federal Credit Union refused to recognize my legal right to modify the waiting period resulting in the fruition of the emergency I was trying to avoid. Their refusal to acknowledge my consumer right directly result... |
Navy FCU Mortgage settlement process and costs April 12, 2016 - During our closing of our house via a VA Assumption Loan ( # - ) with Navy Federal Credit Union, we the - 's ( sellers ) were misinformed of the meaning of escrow documents. This misinformation was the explanation of why we did not receive the remainder of our escrow upon closing. I have e-mail documentation of this misinformation between our Loan Officer - - as well as NFCU has notes in their system from the calls I made. In addition once we figured through this particular issue, we were informed by - - ( - 's Supervisor ) that we did not have any money in escrow. Upon in... |
Navy FCU Mortgage credit decision / underwriting March 14, 2016 - We applied for a VA loan with Navy Federal Credit Union. We went under contract and had - days to remove a funding contingency. The credit union told us, our realtor and the seller 's realtor that we were approved for the loan. Then one week before closing the credit union changed their decision and pulled back the funding approval. The reason given was we do n't have employment in the state where the property is located. - - is the day we are bound by contract to close on the loan. It is the seller 's intentions to take a our $4000.00 earnest money down payment. My husband and I ha... |
Navy FCU Mortgage loan modification,collection,foreclosure June 3, 2015 - borrower requested short sale approval for - lien with Navy Federal Credit Union and can not get response since -/-/15. when I spoke to - of the NFCU loss mitigation reps I was told that they would not accept the - offered for the settlement and would pursue the borrower - for the deficiency, and that their normal business practice is to wait until the - trust approval is close to expiration hoping that agents and buyers will become frantic and pay them more than the initial offering. this particular sale is a VA compromise sale and the - lien holder was offering them -... |
Navy FCU Mortgage loan servicing, payments, escrow account April 19, 2015 - Navy Federal Credit Union is withholding access to information about my checking accout, apparently in retaliation for refinancing my Navy Federal mortgage with a different bank. ... |
Navy FCU Mortgage credit decision / underwriting March 25, 2015 - My husband, an - service member, and I applied for a VA - with Navy FCU on -/-/15. I sent in loan documents - and did not receive ANY communication until -/-/15. My primary concern in my repeated communication to NFCU was that our rate lock would expire before closing the loan. After receiving a call from processor, - -, a month after our application was submitted, I was told as a condition of our loan approval, that I must submit an Access Number evidencing membership with NFCU. I provided my Access Number to - - via email on -/-/15. I continued to email... |