Navy FCU Mortgage Complaint

VA mortgage Loan servicing, payments, escrow account

Navy FCU Mortgage department,

VA mortgage Loan servicing, payments, escrow account Virginia

Navy Federal Credit Union is withholding access to information about my checking accout, apparently in retaliation for refinancing my Navy Federal mortgage with a different bank.

Navy FCU customer in Virginia
Apr 19, 2015

* Source: CFPB Complaint Database

Navy FCU response to complaint:
Closed with explanation

Company profile

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How Navy FCU handles Loan servicing, payments, escrow account complaints

Created with Highcharts 4.2.3Navy FCUComplaint HistoryComplaints12/20112/20124/20125/20126/20127/201210/201211/201212/20121/20132/20133/20134/20135/20136/20137/20138/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201412/20141/20152/20154/20155/20156/20157/20158/201511/20151/20169/20160123456Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Navy FCULoan servicing, payments, escrow account80.5%8.0%4.6%1.1%2.3%2.3%1.1%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLoan servicing, payments, escrow account0.2%5.8%5.1%1.1%2.3%4.0%80.3%1.2%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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