Carrington Mortgage Other Mortgage Complaints

Review and analysis of over 270 Other Mortgage complaints against Carrington Mortgage

Carrington Mortgage consumers have reported over 270 official complaints related to Other mortgage. Out of the 270 consumer complaints against Carrington Mortgage, 15% were disputed by the consumer (i.e. the consumer was not happy with how Carrington Mortgage responded to their complaint) and 97% were processed in a timely manner. 0% of consumer complaints against Carrington Mortgage resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 7% resulted in non-monetary compensation.

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New Other Mortgage Consumer Complaints


Carrington Mortgage Mortgage settlement process and costs

November 6, 2015 - This complaint is about a re-finance of an existing home loan. The refinance is through the company that currently has the loan. They offered the re-fi the first of the year, I applied for and received it, I have the approval letter. Usually, approval letters have experation dates of up to three months, mine specifically has none and the company does not like that, obviously if they have to sell loan at today's rate they would loose money on the deal. Since the approval letter came, the agent -, has put of sending someone to finish the loan. it has been Eleven months and they still ha...

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Carrington Mortgage Mortgage loan servicing, payments, escrow account

November 6, 2015 - I AM REPORT TO I AM SICK AND STAY IN THE HOSPITAL FOR 5 DAYS, WENT I GOING TO WORK THE WORK FINISH BUT IF FOR CONTRACT AND I LOOKING FOR JOB TO I AM GOING TO - - AND I HAVE DEBT TO MONTH TO MY MORTGAGE AND NOT HAVE MONEY TO PAY BILLS AND THE HOUSE YOUR HELP ME MY NAME IS - - I LIFE IN - - LA - AND MY CELL - THE MORTGAGE ITS CARRINGTON MORTGAGE SERVICE -, CA -. ...

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Carrington Mortgage Mortgage loan servicing, payments, escrow account

November 4, 2015 - - was servicing my mortgage and sold it to Carrington Mortgage Services. I was double charged on my first auto draft payment to them ( permission provided from - ) and when speaking with the representative on the phone, acknowledged the charges but said there is no way to reach the department or anybody that can fix these issues other than through fax or hand written request and a delay of 3-15 business days upon receipt and verified proof of double payments posting. On top of this, I suggested skipping a payment the following month to avoid the hassle and was told that the next month 's...

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Carrington Mortgage Mortgage loan servicing, payments, escrow account

October 30, 2015 - Sir or Ma'am, I have problem of the Mortgage Company CARRINTON MORTGAGE SERVICES, LLC. I want to make a complaint. I am asking about the reinstatement letter loan that it IS NOT showing in details or itemized about what month that I owe, and what month will be paid but the company is not cooperating. Please help me if you can to let this company send me a bill with details or itemized what month I owed them. Thank you. Point of Contact : : " - ; --Very Respectfully, - AP - ...

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Carrington Mortgage Mortgage loan servicing, payments, escrow account

October 8, 2015 - Checking my credit report - Carrington Mortgage Company has place that I have filed bankruptcy. I have explained to these Credit Bureaus that I have not filed bankruptcy however they continue to come back after I dispute it saying that Carrington Mortgage will not remove it. I have called them and they are not fixing. My second issue is, -/-/- 2015 I asked what the balance of my escrow account. The rep told me the balance for this year was $1100.00. I gave her my credit card number and asked her to pay my escrow in full, which should decrease my monthly payment to $770.00 which is ...

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Carrington Mortgage Mortgage loan modification,collection,foreclosure

October 1, 2015 - More complete record attached. The servicer has not been following the CFPB guidelines designed to allow borrowers to complete a modification packet. The CFPB was enacted to promote fairness and transparency for mortgages, credit cards, and other consumer financial products and services. The CFPB will set and enforce clear, consistent rules that allow banks and other consumer financial services providers to compete on a level playing field. '' Federal Register. The spirit of the CFPB encourages borrowers to submit modification packets for review and imposes regulations on the servicer that pr...

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Carrington Mortgage Mortgage loan servicing, payments, escrow account

September 18, 2015 - Luckily I received a message from my Homeowners insurance representative last night ( - ), notifying me that my homeowners insurance had not been paid by my mortgage company and that there was only four days left until my insurance would be cancelled. My mortgage ( and accompanying escrow account ) was purchased by Carrington Mortgage in - ( from - ). I looked at my account online and it said there was no record of the homeowners insurance being paid, but THEY HAD UPDATED it to say that it was n't due again until - of -, meaning they had made the changes on my online account to ...

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Carrington Mortgage Mortgage loan servicing, payments, escrow account

July 17, 2015 - My problems started when my mortgage company Carrington Mortgage Services LLC returned my -/-/- payment. I called when I saw it was returned to my bank account and immediately may the -/-/- payment in or on - -. The payment was not debited for 7 days I made the -/-/- Payment in or around the - -. They are threatening me with Notice of intent to foreclose by mail and certified letter. They are holding one full payment not partial payment in Unapplied funds. I made both payments with a representative on the phone with Carrington and followed up on the phone. I feel the...

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Carrington Mortgage Mortgage loan servicing, payments, escrow account

June 10, 2015 - I changed homeowner insurance companies recently, but before the insurance company contacted my mortgage company - Carrington Mortgage - the mortgage company paid the old insurance company. The old insurance company sent me a refund check for $1200.00, the amount it had been paid. To return the full amount - $1200.00 - to my escrow account I made a regular mortgage of payment of $420.00 and added the $1200.00 of the insurance refund to the regular payment. I indicated that the additional $1200.00 was to go to escrow by using the blank marked escrow, on my payment stub. Al...

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Carrington Mortgage Mortgage application, originator, mortgage broker

June 9, 2015 - VA assumable mortgage. Deceased veteran ; surviving elderly spouse with only - income ; out of money and ca n't make payments. Mortgage was current at time of contract. Property under contract with good buyer who requested assumption packet from mortgage company, - - - - - - on - -, 2015. Received assumption packet - -, 2015 and returned completed packet next day. After taking about 4 weeks to review the completed assumption packet and stating that it looked complete and good, - sold the mortgage on - -, 2015 to Carrington Mortgage. - transferred as...

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