Carrington Mortgage Mortgage Complaint

Carrington Mortgage Mortgage department,

Other mortgage Application, originator, mortgage broker Oklahoma

VA assumable mortgage. Deceased veteran ; surviving elderly spouse with only - income ; out of money and ca n't make payments. Mortgage was current at time of contract. Property under contract with good buyer who requested assumption packet from mortgage company, - - - - - - on - -, 2015. Received assumption packet - -, 2015 and returned completed packet next day. After taking about 4 weeks to review the completed assumption packet and stating that it looked complete and good, - sold the mortgage on - -, 2015 to Carrington Mortgage. - transferred assumption packet to Carrington Mortgage on - -, 2015, but Carrington Mortgage refused to look at the packet or initiate a new assumption packet stating, We do n't do assumptions. '' It 's a VA assumable mortgage. Veteran 's widow called - VA office to complain. Carrington finally issues an assumption packet 2-1/2 months later. Widow would have been able to pay back payments and selling fees from the sale proceeds if - had processed


the veteran 's widow who seeks to have - and/or Carrington Mortgage pay the - or - ( it 's not done yet - payments that were caused by their delay. Someone from a property management company has posted an inspection page on the kitchen counter so it looks as though instead of processing the requested VA assumption, the mortgage company chose to take action to initiate foreclosure. Please note, that at the time this property went under contract, the payments were current. This veteran 's widow has been wronged. Written by a - with - years of active business. I know it takes some time to process an assumption, but if - had plans to sell the mortgage, they should not have told us that they were only 2 days from approving the VA assumption. Carrington Mortgage certainly should not have declined to issue an assumption packet or to review the completed assumption packet sent to them by -.