Review and analysis of over 21 Fha Mortgage complaints against Plaza Home Mortgage
Plaza Home Mortgage consumers have reported over 21 official complaints related to FHA mortgage. Out of the 21 consumer complaints against Plaza Home Mortgage, 10% were disputed by the consumer (i.e. the consumer was not happy with how Plaza Home Mortgage responded to their complaint) and 95% were processed in a timely manner. 10% of consumer complaints against Plaza Home Mortgage resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Plaza Home Mortgage Mortgage loan servicing, payments, escrow account December 10, 2016 - I have a - loan with Plaza Home Mortgage Company. Due to no fault of my own, the construction project was delayed and an extension was granted. The project is still only a couple of weeks behind schedule. I requested a 2 week extension and was denied. I was also threatened with foreclosure and was told that I am on a final HUD default list. I have been making timely payments and have not missed any payments all throughout the duration of the loan. I have spoken to the - administrative processor and his supervisor, to no avail. They both refused to allow 2 more weeks to finish the constru... |
Plaza Home Mortgage Mortgage loan modification,collection,foreclosure November 30, 2016 - My Name is - -. I purchased our home in 2015. Plaza Mortgage is our mortgage company. We closed in -. I have experienced a loss of income at my job on the radio. And it was reduced by half. I contacted the mortgage company, and they took my information. I did n't hear from them for Months ; meanwhile, I was delinquent on my mortgage. They send me a modification requesting payments that are HIGHER than what my original payment is. I sought out an expert, and he assisted in submitting documentation. The bank insists that they have n't received documentation however we have proof they ... |
Plaza Home Mortgage Mortgage settlement process and costs November 24, 2016 - I am selling my home with an FHA mortgage. I have never defaulted on the loan and, as far as I 'm aware, all MIP payments were submitted from my escrow account on time. The closing date for the loan is -/-/- ; I have made the - payment on my loan. The MIP asked for in the payoff docs were $530.00 My MIP monthly amount is $270.00 so it is not quite two monthly payments. I was confused by this amount so I called the loan services. When I spoke with a loan counselor she said I was to pay one month MIP in arrears to make up for not paying on the mortgage for the month after funding... |
Plaza Home Mortgage Mortgage loan servicing, payments, escrow account October 28, 2016 - Home was purchased - -, 2015 at which time the subject of flood insurance was broached and we were informed that - Form -, determined -/-/15 at - CDT by - FloodCert # - for life of loan was completed and no additional flood insurance was required. Later, lender notified us that flood insurance was required which made me then began to question how this was possible. No real answrrs were ever received from lender nor our current hazard insurance company. I could not under stand how at the closing no flood insurance was required for life of the loan then all of a sudden... |
Plaza Home Mortgage Mortgage loan modification,collection,foreclosure July 27, 2016 - Plaza Home Mortgage has denied my request for a loan restructuring for over two years now siting that the holder of the note will not allow it according to their Loss Mitigation Department. Plaza Home Mortgage is the note holder after some investigation and their admission. I was advised I would receive a face to face interview with a company called ( - ) - - - , - to go over my account and to help save my house from foreclosure. I was told they would contact me and I should just wait. I never received any contact from -, nor would Plaza give a number for them when I called. ... |
Plaza Home Mortgage Mortgage loan servicing, payments, escrow account July 25, 2016 - I just got a new mortgage provider and was looking forward to making bi-weekly payments instead of monthly payment so I could pay down the loan quicker and better connect my payments to my bi-weekly paycheck. But my mortgage provider wants me to pay a $150.00 setup fee. I do n't think it 's fair to charge me for this pay structure which can help me save money.... |
Plaza Home Mortgage Mortgage loan servicing, payments, escrow account December 22, 2015 - I recently had my mortgage purchased by Plaza Home Mortgage several months ago. I have made all of my payments to Plaza Home Mortgage in a timely manner and was early for the payment due on -/-/-. The early payment was paid electronically on -/-/- and was processed on -/-/- according to my bank account. Last week -, I received several phone calls from plaza home mortgage which the person hung up on me. I immediately called back and was informed by the recording that I had tried to call after normal business hours. When I did eventually contact an employee who iden... |
Plaza Home Mortgage Mortgage loan servicing, payments, escrow account November 8, 2015 - I had an homeowner 's insurance claim around -/-/2013. The insurance company paid out on the claim totaling approximately $25000.00. A check was made out to myself and Plaza Home Mortgage. The servicer is claiming they have a right to keep half of this amount in a so-called restricted escrow account. PHM is stating I must complete repairs and have the affected area inspected by one of their representatives, however I can not rebuild the damage deck as I would have to come up with roughly $5000.00 in the gap between the pay-out and the actual cost to rebuild : about $30000.00. The d... |
Plaza Home Mortgage Mortgage loan modification,collection,foreclosure September 10, 2015 - I submitted an appeal for a repayment Plan to my Mortgage servicer, Plaza Home Mortgage, the bank -. The appeal was because we added income. We are now being told we do not qualify and we can not understand why. We were advised to submit all income in the home for my spouse and myself. We understood that all income would be considered. Originally, I applied with my income only and now we are adding my wife and we do not QUALIFY. How could that be???? 1.The assumption is that I MAY HAVE NOT QUALIFY in the first place in - 2014 and therefore I am thinking this was predatory lending Plaza H... |