Plaza Home Mortgage Mortgage Complaint

FHA mortgage Loan servicing, payments, escrow account

Plaza Home Mortgage Mortgage department,

FHA mortgage Loan servicing, payments, escrow account Maryland

I just got a new mortgage provider and was looking forward to making bi-weekly payments instead of monthly payment so I could pay down the loan quicker and better connect my payments to my bi-weekly paycheck. But my mortgage provider wants me to pay a $150.00 setup fee. I do n't think it 's fair to charge me for this pay structure which can help me save money.

Plaza Home Mortgage customer in Maryland
Jul 25, 2016

* Source: CFPB Complaint Database

Plaza Home Mortgage response to complaint:
Closed with explanation

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How Plaza Home Mortgage handles Loan servicing, payments, escrow account complaints

Created with Highcharts 4.2.3Plaza Home MortgageComplaint HistoryComplaints6/201310/20131/20142/20143/20145/20146/20149/20143/20155/201510/201511/201512/20152/20163/20164/20167/201610/201612/20162/201700.511.522.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Plaza Home MortgageLoan servicing, payments, escrow account88.0%8.0%4.0%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLoan servicing, payments, escrow account2.3%80.3%4.0%5.8%1.1%5.1%1.2%0.2%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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