Plaza Home Mortgage Mortgage Complaint

FHA mortgage Loan servicing, payments, escrow account

Plaza Home Mortgage Mortgage department,

FHA mortgage Loan servicing, payments, escrow account New Jersey

I have a - loan with Plaza Home Mortgage Company. Due to no fault of my own, the construction project was delayed and an extension was granted. The project is still only a couple of weeks behind schedule. I requested a 2 week extension and was denied. I was also threatened with foreclosure and was told that I am on a final HUD default list. I have been making timely payments and have not missed any payments all throughout the duration of the loan. I have spoken to the - administrative processor and his supervisor, to no avail. They both refused to allow 2 more weeks to finish the construction. Unfortunately, after they threatened foreclosure, they have been purposely delaying the processing of the contractors - draw and do not return phone calls in a timely fashion.

Plaza Home Mortgage customer in New Jersey
Dec 10, 2016

* Source: CFPB Complaint Database

Plaza Home Mortgage response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Plaza Home MortgageComplaint HistoryComplaints6/201310/20131/20142/20143/20145/20146/20149/20143/20155/201510/201511/201512/20152/20163/20164/20167/201610/201612/20162/201700.511.522.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Plaza Home MortgageLoan servicing, payments, escrow account88.0%8.0%4.0%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLoan servicing, payments, escrow account2.3%80.3%4.0%5.8%1.1%5.1%1.2%0.2%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Loading similar complaints