Plaza Home Mortgage Mortgage Complaint

FHA mortgage Settlement process and costs

Plaza Home Mortgage Mortgage department,

FHA mortgage Settlement process and costs California

I am selling my home with an FHA mortgage. I have never defaulted on the loan and, as far as I 'm aware, all MIP payments were submitted from my escrow account on time. The closing date for the loan is -/-/- ; I have made the - payment on my loan. The MIP asked for in the payoff docs were $530.00 My MIP monthly amount is $270.00 so it is not quite two monthly payments. I was confused by this amount so I called the loan services. When I spoke with a loan counselor she said I was to pay one month MIP in arrears to make up for not paying on the mortgage for the month after funding. One month made sense until I looked at the - closing docs for the loan. In it, two months of MIP reserves were collected at closing. Now the entire amount seems unwarranted - in fact I may be owed one month 's worth of the premium. I called the HUD line for clarification and they did say the lender was not to be charging MIP on the interest in arrears. I called my loan servicing company and requested to speak with a supervisor ; was only able to leave a voicemail and that person has yet to return my call. In a separate issue, I 'm being asked to pay one more month of interest " in arrears ''. It is the regular current interest payment on my loan and this seems right but I wanted reassurance from you.

Plaza Home Mortgage customer in California
Nov 24, 2016

* Source: CFPB Complaint Database

Plaza Home Mortgage response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Plaza Home MortgageComplaint HistoryComplaints8/20138/20141/20156/20157/201511/201600.250.50.7511.25Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Plaza Home MortgageSettlement process and costs100.0%Closed with explanationSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageSettlement process and costs2.8%76.1%6.4%6.3%1.1%5.3%1.5%0.4%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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