Plaza Home Mortgage Mortgage Complaint

Plaza Home Mortgage Mortgage department,

FHA mortgage Loan servicing, payments, escrow account California

I recently had my mortgage purchased by Plaza Home Mortgage several months ago. I have made all of my payments to Plaza Home Mortgage in a timely manner and was early for the payment due on -/-/-. The early payment was paid electronically on -/-/- and was processed on -/-/- according to my bank account. Last week -, I received several phone calls from plaza home mortgage which the person hung up on me. I immediately called back and was informed by the recording that I had tried to call after normal business hours. When I did eventually contact an employee who identified himself as " - '' I was informed my account had been transferred to collections and that any information obtained would be used in an attempt to collect that debt. I informed - that I had made all of my payments on time and he informed that all of Plaza Home Mortgage loans were considered to be in collections as an outstanding debt until the loan is paid off completely. - assured me it was an accident on their part and my account was in fact current and should not worry about it. On -/-/-, I received a mid month statement from Plaza Home Mortgage stating I owed an overdue amount and would need to make a double payment on -/-/-. As someone who has gone through a foreclosure in the past I am afraid anytime someone tells me I am in collections and I also fear this would reflect poorly on my credit report if these false delinquent notices continue.