Review and analysis of over 13 Conventional Adjustable Mortgage (Arm) complaints against HSBC North America Holdings Inc.
HSBC North America Holdings Inc. consumers have reported over 13 official complaints related to Conventional adjustable mortgage (ARM). Out of the 13 consumer complaints against HSBC North America Holdings Inc., 31% were disputed by the consumer (i.e. the consumer was not happy with how HSBC North America Holdings Inc. responded to their complaint) and 92% were processed in a timely manner. 0% of consumer complaints against HSBC North America Holdings Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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HSBC North America Holdings Inc. Mortgage loan modification,collection,foreclosure June 1, 2016 - - - reside at - - - - ny - with my husband - and Daughter - - Hsbc Beneficial are nothing but scammers. They have ruined my life along with my family. The refuse to work with modification, lower interest rate. we are paying - which is extremely high. They are taking full advantage of us because of low credit scores, and lack of knowledge. How is it that those that were originally clients of Beneficial Finance, which is a predatory lender are now being taken advantage of a worse lender HSBC. We were n't ask if that 's what we wanted. Our accounts are sold out b... |
HSBC North America Holdings Inc. Mortgage loan modification,collection,foreclosure May 7, 2016 - We refinanced our home in -, - with - -. In doing so, it was a predatory ARM. We received a letter from the bank officer stating that we would refinance incurring no additional fees after our credit rating had improved within six months. The mortgage was then turned over to - - which in turn sold it to HSBC without our knowledge until we received the monthly mortgage statement with HSBC in -, -. With the building trades businesses failing in the Michigan downturned economy, jobs losses, our family was forced to file bankruptcy in -, - and we did not affirm our hom... |
HSBC North America Holdings Inc. Mortgage settlement process and costs April 29, 2016 - Erroneous fees being charged to my account of $7000.00 on - - 2007. Claims made that the amount covers interest and fees associated with late payments form - - 2007 to - - 2007. This does not add up. Any late payments came from the misallocation of funds on their part and not mine. Often with HSBC my payments would not be applied to my mortgage and put in holding account. I should not have charged the amount in question. The amount is showing up as Deferred Balance. ... |
HSBC North America Holdings Inc. Mortgage settlement process and costs April 25, 2016 - On or about - -, 2006, I financed and obtained a Refinanced Mortgage Loan in the sum of $380000.00. HSBC concealed the fact that the loan given to me was an " Adjustable Rate Note ''. As evidenced by the recorded Deed of Trust the box entitled " Adjustable Rate Rider '' that is supposed to be checked if the Loan is Adjustable was not checked and the required Adjustable Rate Riders that are supposed to be attached are not attached. ( See Deed of Trust attached ). I signed a fixed rate 30-year mortgage. HSBC has substituted for the fixed rate note signed by me for a variable interest ra... |
HSBC North America Holdings Inc. Mortgage application, originator, mortgage broker April 23, 2016 - HSBC has been holding me hostage over my mortgage since -/-/2008. I have been approved for over - loan modifications since 2008, however, after each approval, HSBC fails to send me the modification documents and approvals, and continues to solicit me for other loan modifications, when there is a court order on file with - County, SC, stating that HSBC is not allowed to contact me directly. More Recently, HSBC defense council, - -, has promised my attorney and I that she will expedite my loan modification. see attached letter. It has been two years, and - - has never respond... |
HSBC North America Holdings Inc. Mortgage loan servicing, payments, escrow account April 22, 2016 - After a year and a half working with HSBC mortgage on a loan modification, I was told that my modification was denied due to insufficient income. I filed an appeal and was denied a second time. In speaking to one of the representatives, I was told that my expenses exceeded over $7000.00 per month which is incorrect. I was also advised by my counselor that my interest rate increased in - 2016 from 3.25 % to 4.25 %. I was never notified of an interest rate change. During the modification process HSBC refuse to take my mortgage payments and now I am over $25000.00 behind and facing foreclo... |
HSBC North America Holdings Inc. Mortgage loan servicing, payments, escrow account April 4, 2016 - Called Beneficial about my mortgage and getting a payoff. They said I had to submit a letter and mail or fax it in and that it could be as late as - -, - when I receive the payoff back. That was if I submitted it today - -/-/- -. I also have something called " Outstanding Deferred Interest Balance '' on my monthly statement and when I inquired about what that was, I was put on hold for a few minutes so they could " research '' what it was. When the rep came back on the line, she said Beneficial would mail out a " fee/charge schedule '' that outlined everything contained... |
HSBC North America Holdings Inc. Mortgage settlement process and costs April 3, 2016 - My mortgage company charged me a monthly fee for a service I was unaware of and hide it under " other. '' I had no idea that I paid $37.00 for 10 years for a service I never authorized until I got a form in the mail. When I called the home warranty group that sent me the form, I told them I did not have a contract with them. They said my mortgage company had indeed been taking my money for the contract since I signed for my house. I sent - letters to the Mortgage company and they said I was given it at closing. I checked my closing papers and I did not buy a home warranty. The seller boug... |
HSBC North America Holdings Inc. Mortgage application, originator, mortgage broker March 24, 2016 - I 'm trying to refinance my mortgage. I defaulted on a loan to HSBC they sold it to - but there is n't any record of the transfer. I paid - and -, - 's attorney but now I cant get a clean title. What do I do? ... |
HSBC North America Holdings Inc. Mortgage loan modification,collection,foreclosure March 16, 2016 - At This time, I am disputing what Beneficial HSBC had responded to my claim with. For the fact that i did in fact make my trial modification payments, and each time I was never notified. During the last time in 2014 i had even went through another Lawyers office. I have enclosed copies of each check that was sent in for the last modification showing that we did make the payments for 2014. Also If Beneficial does not participate in the - or similar federal government-sponsored programs, why???? do Beneficial employee 's tell me when i have called or even when i received the information by ma... |
HSBC North America Holdings Inc. Mortgage loan modification,collection,foreclosure February 26, 2016 - To Whom it May Concern, I am filling this formal complain because I feel that Beneficial ( HSBC ) is not honoring their part of the agreement with the government. I have been trying to get a loan modification since -/-/-. During that time Beneficial has put me through a ridiculous ordeal. I have a legitimate reason for hardship. I became divorce in -/-/- so that took away half of that income, then my father became sick and my Aunt took over his house that was next door to me, I started taking care of my father then after he passed away, my aunt became dependent on me and I had my son... |
HSBC North America Holdings Inc. Mortgage loan modification,collection,foreclosure February 24, 2016 - HSBC - - - - - - - - - , - -, CA - Why is HSBC refusing to release a lien on a property to which THEY HAVE ALREADY TA-ED THE HOMEOWNER ON THE LOSS?? On -/-/- and on -/-/- we mailed a Lien Release Request to HSBC. See attached copy of Lien Release Request Cover Sheet. Also see attached Confirmation of Receipt from the US Postal Service showing delivery on -/-/-. On -/-/- we were told that this file was being handled by the New York Lien Release Team and given their direct email address to email the docs that we had mail... |
HSBC North America Holdings Inc. Mortgage loan modification,collection,foreclosure February 11, 2016 - I purchased a home through HSBC and it was foreclosed on ... ... |