HSBC North America Holdings Inc. Mortgage Complaint

Conventional adjustable mortgage (ARM) Settlement process and costs

HSBC North America Holdings Inc. Mortgage department,

Conventional adjustable mortgage (ARM) Settlement process and costs Indiana

Erroneous fees being charged to my account of $7000.00 on - - 2007. Claims made that the amount covers interest and fees associated with late payments form - - 2007 to - - 2007. This does not add up. Any late payments came from the misallocation of funds on their part and not mine. Often with HSBC my payments would not be applied to my mortgage and put in holding account. I should not have charged the amount in question. The amount is showing up as Deferred Balance.

HSBC North America Holdings Inc. customer in Indiana
Apr 29, 2016

* Source: CFPB Complaint Database

HSBC North America Holdings Inc. response to complaint:
Closed with explanation

Created with Highcharts 4.2.3HSBC North America Holdings Inc.Complaint HistoryComplaints3/20164/2016012345Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3HSBC North America Holdings Inc.Settlement process and costs100.0%Closed with explanationSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageSettlement process and costs0.4%6.3%5.3%1.1%2.8%6.4%76.1%1.5%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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