HSBC North America Holdings Inc. Mortgage Complaint

Conventional adjustable mortgage (ARM) Application, originator, mortgage broker

HSBC North America Holdings Inc. Mortgage department,

Conventional adjustable mortgage (ARM) Application, originator, mortgage broker South Carolina

HSBC has been holding me hostage over my mortgage since -/-/2008. I have been approved for over - loan modifications since 2008, however, after each approval, HSBC fails to send me the modification documents and approvals, and continues to solicit me for other loan modifications, when there is a court order on file with - County, SC, stating that HSBC is not allowed to contact me directly. More Recently, HSBC defense council, - -, has promised my attorney and I that she will expedite my loan modification. see attached letter. It has been two years, and - - has never responded to me or my attorney. HSBC continues to ignore me and my attorneys requests and we do not know how to proceed. I need to get out of this house and get out of this loan so I can move my life forward. HSBC has effectively ruined my life and my credit for the last 8 years. Can you help them to contact me or my attorney? Can you please sanction - - or report her to the bar association for her complete failure to do anything in my case? I am going to provide the proof I have been approved for a loan modification, and the proof that - - has done nothing to help the situation.

HSBC North America Holdings Inc. customer in South Carolina
Apr 23, 2016

* Source: CFPB Complaint Database

HSBC North America Holdings Inc. response to complaint:
Closed with explanation

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