JPMorgan Chase & Co. Conventional Adjustable Mortgage (Arm) Complaints

Review and analysis of over 49 Conventional Adjustable Mortgage (Arm) complaints against JPMorgan Chase & Co.

JPMorgan Chase & Co. consumers have reported over 49 official complaints related to Conventional adjustable mortgage (ARM). Out of the 49 consumer complaints against JPMorgan Chase & Co., 22% were disputed by the consumer (i.e. the consumer was not happy with how JPMorgan Chase & Co. responded to their complaint) and 100% were processed in a timely manner. 6% of consumer complaints against JPMorgan Chase & Co. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.

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New Conventional Adjustable Mortgage (Arm) Consumer Complaints


JPMorgan Chase & Co. Mortgage loan modification,collection,foreclosure

June 4, 2016 - " Inherited '' mortgage after father died. Took7 months of repeatedly submitting the same paperwork to even get info on the mortgage, despite the fact that I 'm the executor. Went in person to branch, said they can not help because they are not corporate. Refused any forbearance while we were trying to figure out funeral costs, etc. Attempted multiple times to modify mortgage, but paperwork was " never received '' by Chase. Chase sold mortgage to -, did n't tell me. Said they sent a letter that I never received. Presently can not make payments or do anything with mortgage because the tra...

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JPMorgan Chase & Co. Mortgage loan servicing, payments, escrow account

May 31, 2016 - Dear CFPB : Could you get straight answers to the following questions from Chase? ( 1 ) As of -/-/2015, our mortgage was current, and the mortgage balance was $350000.00 on Chase 's book as $350000.00 on our book. Chase claims that we are default because we did not make payments since -/-/2015. Explain the discrepancy and contradiction. ( 2 ) Chase claims that they are foreclosing us according to the NOTE. Could you ask Chase to cite a sentence ( or sentences ) in the NOTE that is relevant to, justifies, or supports what they are doing? - of our lawyers read the NOTE, but...

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JPMorgan Chase & Co. Mortgage loan modification,collection,foreclosure

May 31, 2016 - We could not maintain employment in - ( now in - ) and could not make the payments on our house. We sought help from every resource available, HARP, HUD, PFS and relators among others. We attempted to execute a short sale on 3 different occasions and Chase bank deferred in each instance until the buyer could wait no longer. We contacted Chase several times regarding each of these contracts of sale but they would not respond. We also contacted Chase and asked them to supply the original documents to illustrate their proof of ownership and again they did not respond ; as we thought that pe...

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JPMorgan Chase & Co. Mortgage loan servicing, payments, escrow account

May 30, 2016 - ISSUE : 1. Chase bank without authorization opened an impound/escrow account alleging that they received notice by the - - Tax Collector that my property taxes were delinquent AND CLAIMS TO HAVE PAID MY TA-ES. ( NO SUCH NOTICE OCCURRED BY THE - TA- COLLECTOR- I contacted them and confirmed a. that NEVER were taxes late b. They stated they would n't send such a notice to the LENDER if they had been and - Confirmed MY checks received ON TIME/check numbers -- Tax Coll AFFIRMS pmnts were made on time and in full ) 2. Chase claims to have paid my property taxes that they claim were l...

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JPMorgan Chase & Co. Mortgage loan servicing, payments, escrow account

May 28, 2016 - Dear CFPB I received a modification, was current on the payments. the started sending payments back, then later found out they blocked my account internally. Since they made an error and wo n't remove any late fee 's or lawyer fees they added to the balance to allow me to become current would this become a breech of contract? If you are behind and they refuse It is your fault ... but I was not behind and they still rejected the agreed modification payment. keep in mind I had already made - of them ... and they started sending them back to me with no explanation as to why ... .....

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JPMorgan Chase & Co. Mortgage loan modification,collection,foreclosure

May 27, 2016 - RE ; CHASE HOME FINANCE - LOAN # - This is my last and final attempt to get help avoid foreclosure. It is now over 3 years since i requested for Chase to help me avoid foreclosure under a HAFA Short Sale. After - different realtors working on my request, Chase keeps playing games stating that i need to hire a new realtor in order for them to review my account for a HAFA Short Sale. Now this is the - realtor that i hired, an application was provided again for the 8th time. Chase now is telling me that my application was received since -/-/- however the processor ( - - - -...

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JPMorgan Chase & Co. Mortgage loan modification,collection,foreclosure

May 24, 2016 - -/-/- I applied for Loss Mitigation Assistance through my Servicer Chase which is supposed to be provided to me under the terms of the numerous Settlement Agreements Chase has made with the United States government over their wrong doing in the -/-/- financial collapse.I also know that I am qualified under the terms the government set forth for Chase. For a year now I have been told I am qualified for assistance but have been delayed by Chase without any written or verbal reason. I have been asked to submit numerous documents several times, duplicate, triplicate and more. On this fin...

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JPMorgan Chase & Co. Mortgage loan modification,collection,foreclosure

May 23, 2016 - Chase Bank has not moved forward with foreclosure, which they supposedly were doing according to response on first complaint case # -. This property at - - - - ca has been a financial drain with code enforcement fees and vandalism. It has been vacant for several years now. Please help, thank you....

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JPMorgan Chase & Co. Mortgage loan modification,collection,foreclosure

May 20, 2016 - I took out a loan in - with Washington Mutual for $780000.00. I feel it was a predatory loan where I had a negative amortization payment before I had financial hardship and filed for Bankrucpty in -. I have been trying to obtain a loan Modification ever since. I have been denied and have a sale date on my house for - -, -. I feel that the their may be - or more of the following violations : VIOLATION OF TRUTH-IN-LENDING ACT ( - - - ETC ) VIOLATION OF - WALL STREET REFORM AND CONSUMER PROTECTION ACT ( Pub.L. - ) IMPROPER SECURITIZATION AND TRANSFER OF LOAN : F...

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JPMorgan Chase & Co. Mortgage loan servicing, payments, escrow account

May 18, 2016 - I have been trying for months to remove the PMI from my mortgage for a year. I filed a complaint with the CFPB against - - and just as I was close to a resolution they sold my mortgage to Chase and I began the whole PMI removal process again. I sent a written request to Chase to remove the PMI as I have met the requirements for removal. As described in my second letter to Chase requesting PMI removal dated -/-/16 I have met the LTV ratio requirement below - % and have no outstanding or late payments. I feel as if Chase is taking advantage of their valued customers. It is appalli...

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JPMorgan Chase & Co. Mortgage loan servicing, payments, escrow account

May 18, 2016 - EMC violated my rights and was in violation of a -/-/- FTC settlement which I was excluded from, and should have been compensated under as I was a customer since -/-/-. EMC submitted a altered payment history to the United States Bankruptcy - which they asserted was true. See PDF entitled Falsereportingbk court attached herein. This payment history was false and altered and did not represent what I was actually charged it was also a direct contradiction to actual mortgage statements. They led the court to believe I was charged less when in fact actual Mortgage statements clearly s...

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JPMorgan Chase & Co. Mortgage application, originator, mortgage broker

May 17, 2016 - we applied at the request from our current mortgage finance company, jp morganchasebank ( this was a snail mail request on or about -/-/- ) ... we were instructed to contact -, mortgage broker for jpchase -/-/- : the requests for financial information reached - pages over a period of time from about -/-/- to -/-/- .. we have a perfect credit rating,,, we have had a chase mortgage for about - years that had no problem with our payments which were always on time ... when we finally asked, after 4 months of reasks what our financial goal was we were de...

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JPMorgan Chase & Co. Mortgage loan servicing, payments, escrow account

May 16, 2016 - Chase Mortgage bought my 5 year old loan, did not pay my homeowners insurance, sent a letter 2 days before it is expiring say they will buy a more expensive one for me. I have not changed my home owners insurance, they have an escrow account, and they should pay for it or close the escrow account and let me pay for it....

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JPMorgan Chase & Co. Mortgage loan servicing, payments, escrow account

May 16, 2016 - Chase has just stated ( - -, - ) that I am due for the - - payment on this loan and I am attaching proofs of payments made from - - - - -. Also I am attaching - wrongful/illegal acts of mortgage banking : first a suspense account that DID exist for years and my original loan document showing that my loan is based on Estimate Payments which is also predatory. - - - and - - - have lied to me during the past two weeks on this and many other issues in effort to give this site as well as - and other agencies wrongful information, while hiding the a...

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JPMorgan Chase & Co. Mortgage application, originator, mortgage broker

May 10, 2016 - Chase Bank refused to participate in the HARP program, which would have provided me a mortgage reduction that would have changed my property from its current negative status to one with equity. The alternative they offered prevents me from borrowing any money on my home or participating in a reverse mortgage program. They reduced it on this end, but they are holding me hostage through a balloon payment due in the future. The original mortgage was -. They are reducing it by - per year over a three year period. However, there is a - balloon payment that will bring the mortgage back up t...

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JPMorgan Chase & Co. Mortgage loan servicing, payments, escrow account

May 5, 2016 - I am currently applying for a mortgage and my credit score is severely and adversely affected by an item on my report that should not be there. Based on my past experience with this lender I did not reach out to them first as it would have been a complete waste of time. A partner and I purchased a - home in - New Jersey -/-/-. At that time we secured an adjustable rate first mortgage loan with Chase Manhattan ( Chase Corp ) # -. During the real estate meltdown that ensued in -/-/- and beyond the property value dropped considerably. As owners we decided we were going to keep...

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JPMorgan Chase & Co. Mortgage loan servicing, payments, escrow account

April 30, 2016 - Last - 2015 I filed a RESPA request with Chase see attached, and still it has not been responded to. I believe that my Consumer Rights have been denied ; AGAIN with this bank!! that is adament to foreclosing on me while keeping me unable to obtain my rights under our laws of the United States RESPA act. All of my complaints as of so far are essentially been ignored with the same responses from Chase that they refuse to acknowledge me as an American Citizen with RIGHTS!!!! I will not be foreclosed on by being kept from obtaining my rights!! to allow Chase to continue to abuse and rob me for ...

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JPMorgan Chase & Co. Mortgage application, originator, mortgage broker

April 29, 2016 - We refinanced our home through WAMU in -. After signing the documents WAMU added a predatory loan amount of $1000.00 month to be charged to our principal. For five years $1000.00 month was charged to our principal along with interest on a loan balance that ended up being $ - in - when Chase took over our loan. We were not successful in getting this resolved with WAMU before JP Morgan Chase took over our loan. Although after the takeover Chase did stop charging the $1000.00 month to our principal we have had to pay interest on the $60000.00 that WAMU added to our principal -/-...

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JPMorgan Chase & Co. Mortgage loan modification,collection,foreclosure

April 29, 2016 - Several years ago we submitted a request for a loan modification to JP Morgan Chase. At first we tried on our own but go no where so we retained an attorney to assist us. The problem is that while we ( and the the law firm that was assisting us ) submitted EVERY piece of documentation that was requested of us in a timely manner and evidently they sat on someone 's desk or somewhere in the JP Morgan Chase office and not done anything with. Then they turn around and deny the request stating that they did not receive the requested documents in a timely manner. AND they also accuse me of lying, wh...

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JPMorgan Chase & Co. Mortgage loan servicing, payments, escrow account

April 23, 2016 - My Mortgage Company EMC has not complied with the stipulations outlined in the settlement of FTC FILE # - Pgs - of PDF. They failed to correct my escrow account which is clearly miscalculated see pgs -- of PDF and filed false documentation with the IRS in regards to what they actually received from me See Pgs --. They refused to answer the Pennsylvania Banking commisons questions regarding these - matters See Pg - of PDF - line. They excluded me from any settlement monies. Gave my loan to a collection agency - - - without settling the dispute See pgs -....

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JPMorgan Chase & Co. Mortgage loan servicing, payments, escrow account

April 22, 2016 - I 'm in a subprime loan, with an adjustable rate, underwater meaning my house does n't appraise at what I owe.pay mortgage on time and nobody will help me get out of this - rate I 'm in, every time I sit and talk with anyone they tell me they ca n't help me, why ca n't they help me, I 'm considering letting the bank take it if I ca n't get my mortgage changed. ...

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JPMorgan Chase & Co. Mortgage loan servicing, payments, escrow account

April 20, 2016 - Dear CFPB : We discussed the matter with a lawyer. He says this is a case of a loan-sharking and an armed robbery abusing escrow & foreclosure procedures. Victims count millions. Chase paid $43000.00 for our taxes since -, and we paid back as below. Chase paid We paid Escrow Balance - - $7500.00 $7500.00 - - $7600.00 $15000.00 - - $15000.00 - - - $11000.00 $11000.00 - - $4800.00 $6400.00 - - $1300.00 $7800.00 - - $5800.00 $1900.00 - - $1900.00 - - - $8000.00 $8000.00 - - - $2500.00 -...

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JPMorgan Chase & Co. Mortgage loan servicing, payments, escrow account

April 19, 2016 - Chase sold my loan to a terrible servicer called -, who has a - with the -. I do not approve of lenders being able to sell our loans without our consent. Congress needs to pass regulations that give the consumer more control and with all that has happened with the bail outs, etc., there should be more advantages for the consumer. I do not approve of moving to a half rate company who has - positive review on the - site, not to mention all the other sites that have hundreds and hundreds of complaints about the operations. It is time for a banking revolution in this country and the...

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JPMorgan Chase & Co. Mortgage loan servicing, payments, escrow account

April 17, 2016 - Please refer to my ongoing complaint. In the process of my ongoing complaint ; I have identified another MAJOR issue with the servicing of my mortgage with Chase Home Mortgage. Original : # 1 ) my payments are being misapplied # 2 ) Chase is telling me it is my responsibility to notify Chase when they misapply payments New # 3 ) Chase has dual records of my payments. I get transaction date when I obtain my records online, but a separate report send to me has " posting date '' showing the " posting '' an average of 2 to 3 days after the payment is posted. On average, Chase is charging me tw...

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JPMorgan Chase & Co. Mortgage loan servicing, payments, escrow account

April 11, 2016 - I have beyond a shadow of a doubt communicated to Chase Bank that my mortgage loan is under MY name ONLY the original co-signer - - ( -/-/- ) has been deceased since -/-/- and Chase told me and the CFPB!! that they updated the records to reflect this. My home is in a Trust and a Homestead under MY NAME ONLY his name was removed and the records were supposed to have been updated, but for some sick reason Chase Bank is STILL sending mailings to my home. Please stop the emotional abuse!!!! ...

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JPMorgan Chase & Co. Mortgage loan modification,collection,foreclosure

April 6, 2016 - Due to a significant drop in income, I initiated an application for mortgage assistance/modification to Chase on -/-/15 - since that time I have repeatedly submitted document after document per their request. I have been told on FOUR occasions that they had all the information they needed to proceed with their underwriting process. During this 7 MONTH process, I have complied with all requests and continued to make my mortgage payments - even though I had to take money out of my retirement to make those payments. Chase employees have lied to me several times, and failed to come up with a...

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JPMorgan Chase & Co. Mortgage settlement process and costs

April 6, 2016 - I am in the process of applying for a home loan refinance with Chase bank and even though I have submitted all of the documents that they requested within two business days or less, I was informed that they needed more information. That was provided by the next business day however, I was then informed that I did n't submit all required documents within the 10 day limit and that I would have to pay an extra $780.00 to keep my loan going. Now, I have submitted all additional documents and even though I still have 3 days remaining on my " rate lock '', they are telling me that I will have to p...

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JPMorgan Chase & Co. Mortgage loan modification,collection,foreclosure

March 30, 2016 - i have been working with Chase bank on short sale packets for over three years. In the last 9 months I have submitted all the paperwork they need ( which is a huge amount of information ) at least - times. Each time they have me change an item and resign and resubmit or if they do n't get to the packet within a certain amount of time I have to resubmit everything with updated pay stubs. They have also assigned my case to about - different people and each time those new people want more or different information. I believe they are stalling or dragging this process out for some reason. I a...

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JPMorgan Chase & Co. Mortgage loan servicing, payments, escrow account

March 28, 2016 - Chase Mortgage Acct # - is reporting a balance of $240000.00 on our credit files. This account should be reporting a - balance as this was a Short Sale on -/-/-. I sent a demand letter to Chase Mortgage on -/-/- and have yet to receive a response from them. The only responses I have received are from the credit bureaus and the balance is still there. This is a major error that is preventing me from getting the credit we deserve. This needs to be corrected immediately or delete this account off our credit files!! ...

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JPMorgan Chase & Co. Mortgage application, originator, mortgage broker

March 27, 2016 - On -/-/-, Chase ( NMLS ID : - ) Mortgage banker - - ( NMLS ID : - ) approached me and offered me a loan with No point, No fee, - ARM 3.375 % interest rate to refinance the mortgage loan on our investment property ( refer to the loan application form, the subject property address for the loan is my investment property ). She told me that a cash-out refinancing to a loan amount of $410000.00 would be necessary in order to get the interest rate of 3.375 %. Since the deal offered by - was better than what other loan brokers had offered me, I re-confirmed all the terms ...

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JPMorgan Chase & Co. Mortgage loan servicing, payments, escrow account

March 24, 2016 - I refinanced my mortgage last year and the mortgage was resold to Chase Mortgage. I now have 10 payments that have been misapplied. All 10 of these payments were made by check with written instructions on the check and with an attached mortgage coupon with written instructions duplicated on the mortgage coupon. My mortgage is a conventional mortgage and the governing deed of trust is a standard - form. Chase is not following the processes set forth in the deed of trust. I would be happy if the standard language in the - form were to be followed as it would have the same results as th...

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JPMorgan Chase & Co. Mortgage loan servicing, payments, escrow account

March 24, 2016 - Dear CFPB : Chase responded to our claim of wrong IRS Form - ( Copy B ) for -/-/- & -/-/- ( CFPB # - ; # - ). Their letter goes : Dear - & - - : We received your request to update your loan. According to our records, the amounts reported on your Form - ( Mortgage Interest Statement ) for tax years - and - are accurate. In -, the amount of interest reported to the IRS was a total of 7 months of payments including your - through - for a total of $5800.00 in interest paid. Your net interest payments reported to the Internal Revenue Service ( IRS )...

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JPMorgan Chase & Co. Mortgage application, originator, mortgage broker

March 24, 2016 - 1. Generally speaking, an oral contract is indeed legally enforceable in California. Chase bank ( - : - ) Mortgage banker - - ( NMLS ID : - ) quoted us a rate of 3.375 % for a - ARM, no-point, no-fee program if we agreed to do a $410000.00 cash-out mortgage refinancing on our rental property on -/-/-. She emphasized that the rate & price could only be promised until Monday -/-/-. We followed her instruction to submit our loan application package to Chase on -/-/-. So, a mutual agreement about the rate and terms on the mortgage application should h...

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JPMorgan Chase & Co. Mortgage loan servicing, payments, escrow account

March 23, 2016 - the following has occurred : 1. the notice of payment arrived on - - - that was due on - -, - for payment increase effective - --.and interest rate increase arrived five weeks late. chase bank has not given me the required 60 day notice of change in mortgage payment amount as required by cfpb regulations and us federa respa law. 2. chase has not provided at least - and one half years of missing mortgage statements for my - different mortgage account numbers mortgage and refusing my request that mortgage statements be mailed to me. 3, chase refused to give me ...

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JPMorgan Chase & Co. Mortgage loan servicing, payments, escrow account

March 11, 2016 - I attempted to pay off a mortgage loan with Chase. The loan number is -. I sent - personal checks to Chase to pay off the loan. - was for $13.00 and the other for $41000.00. Chase should have received these checks on - -, 2016. On - - I called my bank to determine if the Chase checks had cleared and found out the smaller of the - checks had been paid by my bank. I called Chase to determine why the larger check had not been presented for payment and was informed since this was a pay off they needed a cashier 's check. I then went to a Chase branch here in - to see...

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JPMorgan Chase & Co. Mortgage loan servicing, payments, escrow account

March 10, 2016 - CHASE CHARGED OFF THE ACCOUNT THAT WAS PAID AS AGREED ( BY MY E- SPOUSE ) WITH NO LATES ... .IT IS DAMAGING TO MY CREDIT REPORT AND IT IS STILL REPORTING A BALANCE DUE ... THIS IS NOT MY LIABILITY IN FIRST PLACE!!! ...

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JPMorgan Chase & Co. Mortgage settlement process and costs

March 7, 2016 - Dear Chase I appreciate your letter Dated - -, -. Chase its been over two years of research on my own Chase after many questions, research, and more questions we agree on a few findings and discovery. Chase as stated in your letter you have responded with letters from - to present. Chase each of my letters and request are connected by property however different questions and or new information and discovery. Chase you stated if I have new research, and or discovery to provide for review - what I continue to provide. New Information was provided- Notary - - Chase the inf...

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JPMorgan Chase & Co. Mortgage loan servicing, payments, escrow account

March 5, 2016 - I have asked for chase bank to please modify my loan because the adjustable rate is going to make me lose my house! I was paying - ( i make - a month ) but now it is - a month. i have asked since 2007 to please modify my loan and filled out the papers at least 12-14 times. my payment has gone up - in the last 6 months? ... i am - from all this stress and worry! i am so scared i will lose my home! PLEASE ehlp me! ...

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JPMorgan Chase & Co. Mortgage loan servicing, payments, escrow account

March 3, 2016 - We are resubmitting this complaint since it is meant for CFPB ( as well as Chase ). Dear CFPB : ( 1 ) Please investigate Chase 's mortgage account book. We received wrong mortgage interest statements ( Copy B ) and ca n't file our tax return. ( 2 ) Chase paid only $8800.00 and $5800.00 in interest -/-/- and -/-/- while they should have paid ~ $9900.00 and ~ $9500.00, respectively. We made regular payments ( interest + principal ) throughout the years. It appears that Chase stole the money before they paid interest. -/-/- $11000.00 ( Chase payment ) vs $11000.00 (...

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JPMorgan Chase & Co. Mortgage loan servicing, payments, escrow account

March 2, 2016 - WE ARE HAVING TROUBLE WITH OUR MORTAGE COMPANY. WHEN WE PAY OUR LATE FEES THEY ARE NOT BEING APPLIED AND NOW WE HAVE THIS LARGE AMOUNT DUE IN LATE FEES..WE HAVE CALLED AND WE GE THE RUNAROUND. WE WANT TO KNOW WHERE IS OUR MONEY THAT WE ARE PAYING. ...

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JPMorgan Chase & Co. Mortgage loan servicing, payments, escrow account

March 2, 2016 - Many things have occured since my last complaint ; including the Majestrate at - District Court ( small claims, whereas I have no monies for an attorney, but am persuing other legal options presently ) gave me one year ( see attached ) to show that the ( my belief, accusation ) stolen escrow monies between - - and - - still and has been double billed Added onto my monthly mortgage payment ( approx $58.00, plus drive byes calling them inspection fees approx an Additional $14.00 per month and other innappropriate late charges ) ( also including illegal overcharged interest of ...

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JPMorgan Chase & Co. Mortgage loan servicing, payments, escrow account

March 2, 2016 - ( 1 ) Could you investigate the Chase 's mortgage accounting book? We received wrong mortgage interest statements ( Copy B ) and ca n't file our tax return. ( 2 ) Chase paid only $8800.00 and $5800.00 in interest in - and - while they should have paid ~ $9900.00 and - $9500.00, respectively. We made regular payments ( interest + principal ) throughout the years. It appears that Chase stole the money before they paid interest. - $11000.00 ( Chase payment ) vs $11000.00 ( our estimate ) - $10000.00 ( Chase payment ) vs $10000.00 ( our estimate ) - $8800.00 (...

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JPMorgan Chase & Co. Mortgage loan servicing, payments, escrow account

February 28, 2016 - I received a notice in the mail that I missed the - 2016 payment on my mortgage from Chase Bank. When I went to the Chase online Bill Pay center to pay my mortgage, the system populated with the following choices : monthly amount due, late fee, additional principal, additional escrow/shortage. Nowhere was there a choice to pay the missed payment, nor an indication that I actually owed two monthly payments. So, I paid the " monthly amount due '' and the stated late fee in -, 2016. Then, I received another notice, stating that I missed my -, 2016 monthly payment and assessing another la...

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JPMorgan Chase & Co. Mortgage loan modification,collection,foreclosure

February 17, 2016 - I was behind on mortgage due to my health and knee problem. I could not work and I have submitted to lender the request for mortgage assistance to keep my house. Lender had got the RMA but they did not do anything to me and my agent has been contacting lender but no result. They cancelled the notice of default however they sent me the notice of sale on -/-/2016. My agent has contacted Chase for more information but the representative from the Chase could not answer or get back to her anything. I need them to help to me review the application and provide correct information. They dont eve...

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JPMorgan Chase & Co. Mortgage loan modification,collection,foreclosure

February 17, 2016 - When my income dropped significantly I contacted Chase, my mortgage company in - - to apply for mortgage assistance and submitted all requested documents. On several occasions following the initial application I was contacted by - - requesting additional documents - which I supplied in a timely manner. In - - I was informed by - - that all documents were complete and he was forwarding all information to the underwriting department and I would receive a response and multiple resolutions within 30 days. In - - - - contacted me once again requesting more infor...

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JPMorgan Chase & Co. Mortgage settlement process and costs

February 16, 2016 - Complaint against Chase Mortgage Department We received a letter dated - -, 2016 from Chase ; Chase had provided with copies of the correspondence letters sent to us when requesting loan assistance and mortgage assistance. However in any of the packages sent to us for loan modification mentioned about opening escrow accounts when applying for loan modification. It was never disclosed that just because we applied for loan modification Chase will paid in our behalf property taxes. We had and continue pay our property taxes and had never been late nor delinquent of it. There was never a w...

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JPMorgan Chase & Co. Mortgage loan modification,collection,foreclosure

February 15, 2016 - I am very sorry but I could not locate how to reopen a claim. This is claim # -. The last regular transaction was speaking on the phone with - - in the Executive Offices when she assured me that the loan was a charge off. I am now being called almost daily to on this and they say they do not see the charge off occurred. I do not feel I should have to start over with this process when Chase has clearly stated that my house qualifies for no other option due to condition and value. My computer completely crashed and I lost dates, etc that I was keeping track of the phone calls so I am a...

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JPMorgan Chase & Co. Mortgage application, originator, mortgage broker

February 12, 2016 - Dear Chase, - - raised more questions it appears dual process took place between WAMU and - during the - transfer to Chase. My attorney has no record of Chase as servicer. I am providing documents of ERRORS as requested Continuous Errors and mistakes - until present discovery Chase you asked for documents to provide more clarity of errors, mistakes by - - attached please explain the documents or errors and my rights to redeem due to errors and mistakes- which documents are considered VOIDABLE and or VOID ...

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JPMorgan Chase & Co. Mortgage loan modification,collection,foreclosure

February 12, 2016 - In - of - I was awarded a Hamp Modification in which I was given an incentive for - years equal lying $35000.00, in which I was only given one in - and the rest was not honored. The amount that was not honored was $23000.00 because Chase stated that I went - months late in which I never was three months late, because I was trying to get another Modification with a more affordable payment because this modification was never affordable. Chase stated that I never qualified for another modification because I was never three months late. I was just awarded a recast in which they ...

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