JPMorgan Chase & Co. Mortgage Complaint

JPMorgan Chase & Co. Mortgage department,

Conventional adjustable mortgage (ARM) Loan servicing, payments, escrow account New Jersey

I have been trying for months to remove the PMI from my mortgage for a year. I filed a complaint with the CFPB against - - and just as I was close to a resolution they sold my mortgage to Chase and I began the whole PMI removal process again. I sent a written request to Chase to remove the PMI as I have met the requirements for removal. As described in my second letter to Chase requesting PMI removal dated -/-/16 I have met the LTV ratio requirement below - % and have no outstanding or late payments. I feel as if Chase is taking advantage of their valued customers. It is appalling.