Conventional adjustable mortgage (ARM) Application, originator, mortgage broker
JPMorgan Chase & Co. Mortgage department,
Conventional adjustable mortgage (ARM) Application, originator, mortgage broker California
Chase Bank refused to participate in the HARP program, which would have provided me a mortgage reduction that would have changed my property from its current negative status to one with equity. The alternative they offered prevents me from borrowing any money on my home or participating in a reverse mortgage program. They reduced it on this end, but they are holding me hostage through a balloon payment due in the future. The original mortgage was -. They are reducing it by - per year over a three year period. However, there is a - balloon payment that will bring the mortgage back up to over - which is all the house is worth. They postponed the debt ; they did n't erase it.
JPMorgan Chase & Co. customer in California
May 10, 2016
* Source: CFPB Complaint Database
JPMorgan Chase & Co. response to complaint:
Closed with explanation
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