JPMorgan Chase & Co. Mortgage Complaint

Conventional adjustable mortgage (ARM) Loan modification,collection,foreclosure

JPMorgan Chase & Co. Mortgage department,

Conventional adjustable mortgage (ARM) Loan modification,collection,foreclosure California

In - of - I was awarded a Hamp Modification in which I was given an incentive for - years equal lying $35000.00, in which I was only given one in - and the rest was not honored. The amount that was not honored was $23000.00 because Chase stated that I went - months late in which I never was three months late, because I was trying to get another Modification with a more affordable payment because this modification was never affordable. Chase stated that I never qualified for another modification because I was never three months late. I was just awarded a recast in which they put the monies that were supposed to be my - & - incentive as a balloon payment in the amount of $23000.00. I was also given an incentive of $83.00 for five year every year in which I only received on as well and that was - -, -. The other four years has never been honored due to the fact Chase stated that I paid at the end of the month, but Chase never discussed with me that I would lose this incentive if I did n't pay by the - of the month, they said monthly in which I was making the monthly payment at the end of the month. You can refer to reference # : Consumer Financial Protection Bureau Case # -

JPMorgan Chase & Co. customer in California
Feb 12, 2016

* Source: CFPB Complaint Database

JPMorgan Chase & Co. response to complaint:
Closed with explanation

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