JPMorgan Chase & Co. Mortgage Complaint

Conventional adjustable mortgage (ARM) Loan modification,collection,foreclosure

JPMorgan Chase & Co. Mortgage department,

Conventional adjustable mortgage (ARM) Loan modification,collection,foreclosure California

i have been working with Chase bank on short sale packets for over three years. In the last 9 months I have submitted all the paperwork they need ( which is a huge amount of information ) at least - times. Each time they have me change an item and resign and resubmit or if they do n't get to the packet within a certain amount of time I have to resubmit everything with updated pay stubs. They have also assigned my case to about - different people and each time those new people want more or different information. I believe they are stalling or dragging this process out for some reason. I am - and it makes it very hard to deal with this because of different time zones.

JPMorgan Chase & Co. customer in California
Mar 30, 2016

* Source: CFPB Complaint Database

JPMorgan Chase & Co. response to complaint:
Closed with explanation

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