JPMorgan Chase & Co. Mortgage Complaint

Conventional adjustable mortgage (ARM) Loan servicing, payments, escrow account

JPMorgan Chase & Co. Mortgage department,

Conventional adjustable mortgage (ARM) Loan servicing, payments, escrow account Maryland

Dear CFPB : Chase responded to our claim of wrong IRS Form - ( Copy B ) for -/-/- & -/-/- ( CFPB # - ; # - ). Their letter goes : Dear - & - - : We received your request to update your loan. According to our records, the amounts reported on your Form - ( Mortgage Interest Statement ) for tax years - and - are accurate. In -, the amount of interest reported to the IRS was a total of 7 months of payments including your - through - for a total of $5800.00 in interest paid. Your net interest payments reported to the Internal Revenue Service ( IRS ) are $5800.00. In -, the amount of interest reported to the Internal Revenue Service ( IRS ) was a total of 12 months of payments including your - through - for a total of $10000.00 in interest paid. Your net interest payments reported to the Internal Revenue Service ( IRS ) are


Chase Here are problems : ( 1 ) Chase says that, in -, they reported to IRS that our interest was $10000.00 ; but Copy B we received says $8800.00 - see attachment ). If $8800.00 was wrong, we must file an amendment to IRS. So, we want to receive a correct - Form - from Chase. Chase must be correct this time since we think that the figure should be ~ $9900.00. ( 2 ) Chase says that, in -, they reported to IRS that our interest was $5800.00 : 7-month payments for the year. This must be wrong. Since we made 12-month principal payments ( which made the remaining mortgage balance $350000.00 and current ) for the year, the interest payments must be for 12-months. We hope Chase could promptly straighten up their accounting mess.

JPMorgan Chase & Co. customer in Maryland
Mar 24, 2016

* Source: CFPB Complaint Database

JPMorgan Chase & Co. response to complaint:
Closed with explanation

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