JPMorgan Chase & Co. Mortgage Complaint

Conventional adjustable mortgage (ARM) Loan servicing, payments, escrow account

JPMorgan Chase & Co. Mortgage department,

Conventional adjustable mortgage (ARM) Loan servicing, payments, escrow account Maryland

We are resubmitting this complaint since it is meant for CFPB ( as well as Chase ). Dear CFPB : ( 1 ) Please investigate Chase 's mortgage account book. We received wrong mortgage interest statements ( Copy B ) and ca n't file our tax return. ( 2 ) Chase paid only $8800.00 and $5800.00 in interest -/-/- and -/-/- while they should have paid ~ $9900.00 and ~ $9500.00, respectively. We made regular payments ( interest + principal ) throughout the years. It appears that Chase stole the money before they paid interest. -/-/- $11000.00 ( Chase payment ) vs $11000.00 ( our estimate ) - $10000.00 ( Chase payment ) vs $10000.00 ( our estimate ) - $8800.00 ( Chase payment ) vs $9900.00 ( our estimate ) -/-/- $5800.00 ( Chase payment ) vs $9500.00 ( our estimate ) ( 3 ) Chase violated our NOTE & DEED OF TRUST which state that the payments should be allocated in the following order of the priority : ( a ) interest ; ( b ) principal ; and ( c ) escrow. ( 4 ) We want to point out that, by mere paper work, Chase manufactured a false deficiency and stole ~ $35000.00 from us. They doubled tax burdens ( with 100 % interest ). Chase allocated the payments in the following order of the priority : ( a ) Chase 's theft ; ( b ) principal ; ( c ) escrow ; and ( d ) interest. Actually, there is no escrow ; it 's paid off ; and Chase is paying a manufactured, ghost escrow.

JPMorgan Chase & Co. customer in Maryland
Mar 03, 2016

* Source: CFPB Complaint Database

JPMorgan Chase & Co. response to complaint:
Closed with explanation

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Loading similar complaints

{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}}

{{x.COMPLAINT_WHAT_HAPPENED | preview}}...

Read more