Conventional adjustable mortgage (ARM) Loan modification,collection,foreclosure
JPMorgan Chase & Co. Mortgage department,
Conventional adjustable mortgage (ARM) Loan modification,collection,foreclosure California
I was behind on mortgage due to my health and knee problem. I could not work and I have submitted to lender the request for mortgage assistance to keep my house. Lender had got the RMA but they did not do anything to me and my agent has been contacting lender but no result. They cancelled the notice of default however they sent me the notice of sale on -/-/2016. My agent has contacted Chase for more information but the representative from the Chase could not answer or get back to her anything. I need them to help to me review the application and provide correct information. They dont even want to give me or my agent update for request for mortgage assistance.
JPMorgan Chase & Co. customer in California
Feb 17, 2016
* Source: CFPB Complaint Database
JPMorgan Chase & Co. response to complaint:
Closed with explanation
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