JPMorgan Chase & Co. Mortgage Complaint

Conventional adjustable mortgage (ARM) Loan modification,collection,foreclosure

JPMorgan Chase & Co. Mortgage department,

Conventional adjustable mortgage (ARM) Loan modification,collection,foreclosure Virginia

We could not maintain employment in - ( now in - ) and could not make the payments on our house. We sought help from every resource available, HARP, HUD, PFS and relators among others. We attempted to execute a short sale on 3 different occasions and Chase bank deferred in each instance until the buyer could wait no longer. We contacted Chase several times regarding each of these contracts of sale but they would not respond. We also contacted Chase and asked them to supply the original documents to illustrate their proof of ownership and again they did not respond ; as we thought that perhaps that might be the reason they did n't process or acknowledge the contracts of sale. We completed the required change of address with the U. S. Postal Service and all mail was forwarded to our - address. We also provided the same information directly to Chase. The contracts of sale were also constructed to cover our delinquency of community association dues.


document we received was the final foreclosure document, followed by a subpoena to address the delinquent community association dues ; as these were not addressed by Chase. Also, Chase 's final purchase price was well below any of the contracts of sale provided to Chase. We can not afford to pay the almost $3000.00 of delinquent community association dues. We feel this was a deliberate action by Chase to ignore the contracts of sale and then purchase the property leaving us with the fallout. Our opinion is that this does not even pass the smell test. As our court date is about a month away, we would very much appreciate your immediate assistance so as to not incur additional cost. Thank you so very much for your assistance in this matter.

JPMorgan Chase & Co. customer in Virginia
May 31, 2016

* Source: CFPB Complaint Database

JPMorgan Chase & Co. response to complaint:
Closed with explanation

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