Review and analysis of over 213 Domestic (Us) Money Transfer complaints against Western Union
Western Union consumers have reported over 213 official complaints related to Domestic (US) money transfer. Out of the 213 consumer complaints against Western Union, 8% were disputed by the consumer (i.e. the consumer was not happy with how Western Union responded to their complaint) and 98% were processed in a timely manner. 4% of consumer complaints against Western Union resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Western Union Money transfers fraud or scam fraud or scam December 3, 2015 - Sent money to person by Western Union - and the person money sent to did not pass it on to the person that it was suppose to go to ... |
Western Union Money transfers money was not available when promised money was not available when promised November 23, 2015 - On Friday, - -, I scheduled a money transfer of $450.00 through Western Union ( WU ) to my son in Oregon through the Wupay ( billpay ). On Monday, - -, money was sent by ACH from my bank account to WU. The money as advertised should arrive in 3 days on Wednesday, - -. The money did not arrive so I called WU. They said that they had n't received the money and to wait a few days but in the meantime they would escalate the transfer to research. I called at - Friday, - - about the status and they said it was still not funded but it had been escalated and should just be... |
Western Union Money transfers other transaction issues other transaction issues November 22, 2015 - On -/-/15 I initiated a money transfer via Western Union at - store # - to my bank which is out of state. I needed the cash there for payment of bills, and usual household expenses. On -/-/15 I received a text message from Western Union stating the deposit was delivered to my bank. On -/-/15 I called my bank, - Bank, who stated they did not have any record of a deposit in the amount I sent. -/-/15 I called Western union. In a recorded phone conversation, I was told that the money was rejected by my bank, as they do not accept western union transfers and I... |
Western Union Money transfers other transaction issues other transaction issues November 17, 2015 - I have a Western Union money order that was made out to me. I tried to cash this money order at a WESTERN UNION facility. They do not cash their own money orders!! It seems Western Union will gladly accept someone 's money but will not give it to the person it is made out to. The only place to cash Western Union money orders is at check cashing places that charge 8-10 % of the amount! I just called around. This is ridiculous and takes advantage of the consumer. ... |
Western Union Money transfers other service issues other service issues November 17, 2015 - On, - -, 2015, I sent $100.00 to - - who was in - atthe time. He did not have the proper identification required to collect thefunds that I sent him. I was told by Western Union to cancel the transaction. The transactionwas successfully cancelled by Western Union on - -, 2015. However, Ihave yet to receive a credit on my - debit card issued by - - -. ... |
Western Union Money transfers fraud or scam fraud or scam November 16, 2015 - I sent money by Western Union to - - at -, IA for confirmation that I was the one to receive a packet from - -. He was sending a packet containing $50000.00 of his pay to me. I sent $200.00 for the confirmation then - informed me that I needed to send $530.00 to clear customs for the Federal Gov. to allow the packet to be put on a plane to be sent to me. I texted with - - about the $530.00 he agreed to pay $330.00 and I pay the balance of $200.00 which I paid also by Western Union. - - was to be sending money to help me with - as I am - which wou... |
Western Union Money transfers other transaction issues other transaction issues November 11, 2015 - I initiated a money transfer online through Western Union. The next day I received an e-mail that the transfer was on hold until I called to provide additional information. I called that same day, provided information to the customer service representative and was told that everything was alright and the transfer would go through. The money was taken out of my bank account and several days later, the transfer still shows as processing on the WU website. I contacted WU through chat and later by phone only to be told that the transaction was cancelled by WU and that I would be receiving my money... |
Western Union Money transfers other transaction issues other transaction issues October 28, 2015 - I was wired money by my sister across the country. I went to the nearest western union licensed against. There were probably - or - other customers in the store. I go to grab a slip that I 'm supposed to write my private information on including : my password, phone number, address, and that same information about my sister the sender of money. When I ask for a form to fill out he says do n't worry about just tell me the information. So I provide him with the information but because it is not written down I believe he put the password in wrong. He says " The passwords wrong I can help yo... |
Western Union Money transfers fraud or scam fraud or scam October 19, 2015 - I am writing because Western Union is not taking sufficient steps to prevent fraud or identity theft against consumers. I received a letter in the mail stating that I had transferred funds on a specific date and that these funds had not yet been retrieved. As I had never transferred funds through Western Union, I contacted their Consumer Fraud Hotline. After explaining the situation and citing the specific letter I had received, the representative was able to tell me the location of the transaction and that cash had been sent using my name, address, and date of birth. I explained that I had no... |
Western Union Money transfers other transaction issues October 14, 2015 - I went to a Western Union provider and filled out the order to send $470.00 but added a test question '' because the recipient had his wallet stolen and did not have an ID. The transaction went thru and printed me a receipt. The charge for the service was $40.00 When my friend went to pick up the money he could not because the test question '' was not listed on the transaction. The reason is that Western Union has a rule that you can not send amounts over $290.00 with a test question ''. So he could not get the money. I called and they told me to go back and get a refund. So I did but... |
Western Union Money transfers fraud or scam October 12, 2015 - On - -, 2015 I received a call from - then I picked it up, a guy named - - told me that he worked for - for grant money. Then - told me that I was qualified for - $ I was excited then he asked me for all of my information including my social number.I gave him all of my info than he transferred to a different number which is - they asked me to send a - $ fee than I could have - $.00 They have more numbers which are -, -, and -. If those numbers call you do n't pick up and block the numbers. ... |
Western Union Money transfers other transaction issues July 15, 2015 - ON -/-/2015 I SENT - TO WESTERN UNION VIA ELECTRONIC BILL PAY IN RELATION TO MTCN - AND STILL HAVE NOT RECEIVED THE FUNDS OR A REFUND. A REFUNDED CAN NOT BE RETURNED TO THE ACCOUNT BECAUSE THAT ACCOUNT HAS BEEN CLOSED AS A RESULT OF THIS MATTER. ON -/-/2015 I SENT - TO WESTERN UNION VIA ELECTRONIC BILL PAY IN RELATION TO MTCN - AND STILL HAVE NOT RECEIVED THE FUNDS OR A REFUND THIS ALSO CAN NOT BE RETURNED TO MY NOW CLOSED CHECKING ACCOUNT AND WU HAS BEEN TOLD THIS OVER AND OVER. I RECIEVE NEW LIES FROM THEM DAILY ABOUT WHERE MY MONEY IS AND THE REFUSE TO FOLLOW THROUGH... |
Western Union Money transfers fraud or scam July 7, 2015 - I found a - Bulldog for sale on - after finding thepuppy I thought was right for me I contacted the individual whichwas through his email listed on his -. After initial email at ( -PDT ) on - - the individual responded back with a lengthy emailat ( - PDT ) with pictures of puppies for sale. He inquired aboutwhat type of living conditions would the puppy be in have we everowned a puppy of this breed, etc. After - emails on the -/-/-I sent an initial $300.00 via Western Union tracking number at ( - PDT ) to - - at - - - - the - Bulldog was s... |
Western Union Money transfers money was not available when promised June 27, 2015 - Western Union would not assist me over the phone. I had sent money through their service and there was a technical difficulty - they would not assist. I spent hours on the phone and they kept telling the money was availble - the person trying to collect the money at the other end could not get any help from Western Union. ... |
Western Union Money transfers fraud or scam June 6, 2015 - - scheme. Perpitrator sends via USPS a fradulent cashier 's check and then asks you to wire a portion of the check via Western Union to the movers '' who will come and pick up the furniture. Once the money is wired the cashier 's check is cancelled and you are now out the money that has been wired via Western Union. ... |
Western Union Money transfers other service issues June 6, 2015 - -, now operating under the umbrella of - - is the company that bills me for water and sewer. I like to pay online ( no one uses checks these days ) but the only way I can pay online is through Western Union speedpay. This service costs an additional $3.00 on an average monthly bill of $50.00. Is it fair to be paying an additional 7 % year in and out on my water bill just so I can pay online? I realize regulating a utility company may be outside your scope ( please direct me to the right place if so ). However, I was wondering if Western Union was providing any kickbacks? Why would... |
Western Union Money transfers incorrect/missing disclosures or info May 22, 2015 - I did a money transfer through Western Union. They charged a fee, which I knew up front and I am OK with that, well not really ( it was 7 % ), but at least I knew up front. A month later another charge shows up on my credit card. I called my card company to report fraudulent charge. The said it was n't fraud. It was their fee. They consider any transaction with any other financial institution to be a cash advance. I thought it was just another charge, as if I was out having dinner. They then informed me that was in my terms and conditions. If I knew I was going to have to pay over $300.00 ( ... |
Western Union Money transfers fraud or scam May 7, 2015 - On -, I was speaking to a young lady by the name of- - about a business venture where I would pay her $50.00 to get started and she would run '' some numbers and send the profit back to me. This conversation happened Thursday - and I ended up sending $50.00 to her by Western Union on -/-/2015. Then I got several calls and texts from someone name - - and when i tried to call - back, no answer. Every since then this - - has taken over stating that - did n't complete the transaction correctly. Yesterday I ended up having to send anther $50.00 to - -... |
Western Union Money transfers fraud or scam April 11, 2015 - I was convinced to transfer money to someone in return for products but have not heard from this person since. I believe it was a scam. ... |
Western Union Money transfers money was not available when promised March 31, 2015 - On Saturday -/-/- I went to - at - - -, -, - to send my brother in - money through Western Union. I sent $1000.00 in cash they charged me $86.00 fee for an Immediate transfer, so the money would be available to my brother immediately. My brother went to pick up the money in - with the transaction number that I provided him with and his picture - driver 's license. He was told that the money was on hold '' to come back at a later time. He went back with his US passport as ID and was told that the money was still on hold. On Sunday -/-/2015 he called me... |