Astoria Bank Conventional Fixed Mortgage Complaints

Review and analysis of over 22 Conventional Fixed Mortgage complaints against Astoria Bank

Astoria Bank consumers have reported over 22 official complaints related to Conventional fixed mortgage. Out of the 22 consumer complaints against Astoria Bank, 23% were disputed by the consumer (i.e. the consumer was not happy with how Astoria Bank responded to their complaint) and 100% were processed in a timely manner. 5% of consumer complaints against Astoria Bank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 14% resulted in non-monetary compensation.

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New Conventional Fixed Mortgage Consumer Complaints


Astoria Bank Mortgage loan servicing, payments, escrow account

May 3, 2016 - I am asking for an investigation into the Astoria Federal Bank mortgage increases. I have attached documents for your review. I was told in - that my mortgage increased because my insurance was increased. So I got another less expensive hazard insurance, submitted that and received notice of an even further ADDITIONAL increase. I feel that something is not correct. I have never been late on a mortgage payment. Please advise. ...

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Astoria Bank Mortgage settlement process and costs

December 1, 2015 - I am refinancing my coop mortgage. With a coop the collateral is the stock. My current lender, Astoria Federal, possess the stock. My new lender, - -, has requested the stock from Astoria on - -, 2015. It typically only takes about a week to transfer the stock but as of today ( almost four weeks later ) - has not confirmed if/when they will transfer the stock. I have already paid over $1000.00 for fees relating to this refinance and further delays will add additional cost to me. I have contacted - Federal, their mortgage service company ( - ) and the attorney repre...

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Astoria Bank Mortgage settlement process and costs

October 3, 2015 - My home mortgage was transferred from - - Mortgage Loan no. - to Astoria Federal Savings -/-/-. The release of lien document from - - Mortgage - - - was never sent and recorded at the - - recorder 's office where the property is located. Therefore 16 years later - 's name still appears on the title to my home. - filed for bankruptcy -/-/- and was acquired by - - which was then bought over by -. Astoria Bank has attempted to trace this missing assignment ( release of lien or mortgage satisfaction document ), but have be unable to do so. I h...

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Astoria Bank Mortgage loan servicing, payments, escrow account

April 7, 2015 - I have a mortgage with Astoria and they are taking out - taxes -/year in addition to -, - taxes taken out. When I inquired as to why I was paying - taxes although I live in -, - I was told they would look into it. I received a letter that they had rectified the situation but with no supporting information. I do not know how log I have been paying this erroneous tax as I can only access back to 2013 my records. I would like to know what this is, how long it 's been going on, and get any reimbursement that is due me. ...

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