Astoria Bank Mortgage Complaint

Astoria Bank Mortgage department,

Conventional fixed mortgage Settlement process and costs New York

My home mortgage was transferred from - - Mortgage Loan no. - to Astoria Federal Savings -/-/-. The release of lien document from - - Mortgage - - - was never sent and recorded at the - - recorder 's office where the property is located. Therefore 16 years later - 's name still appears on the title to my home. - filed for bankruptcy -/-/- and was acquired by - - which was then bought over by -. Astoria Bank has attempted to trace this missing assignment ( release of lien or mortgage satisfaction document ), but have be unable to do so. I have spoken to my land records department here in - - NY where my home is located. They have suggested that Astoria bank file an Affidavit of Lost Assignment with the - recorder 's office since they were unable to locate the missing assignment. Their address is - - - -, - -, NY -. Ph - - -. So far, Astoria bank has refused to file the affidavit citing they are not authorized to do so. They have collected my mortgage payments for the last 16 years without every informing me that there was an issue with recording the mortgage.