Review and analysis of over 131 Savings Account complaints against U.S. Bancorp
U.S. Bancorp consumers have reported over 131 official complaints related to Savings account. Out of the 131 consumer complaints against U.S. Bancorp, 21% were disputed by the consumer (i.e. the consumer was not happy with how U.S. Bancorp responded to their complaint) and 100% were processed in a timely manner. 16% of consumer complaints against U.S. Bancorp resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 5% resulted in non-monetary compensation.
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U.S. Bancorp Bank account or service making/receiving payments, sending money February 10, 2017 - The bank did not disclose its wire transfer fees for savings accounts. It charged $20.00 per outbound wire and $30.00 per inbound wire. In particular, the inbound wire fees were a complete surprise. The bank stated to me that they are required by Regulation E to charge wire transfer fees. I am no bank regulation expert, but this does not seem to be the case since other banks do not charge for wire transfer fees.... |
U.S. Bancorp Bank account or service account opening, closing, or management January 22, 2017 - A hold was placed on my savings account so I was unable to transfer money into it. I called the customer service number and was told I have to contact a banker in Colorado to receive any kind of information regarding why I was unable to access my money. The next day I found the same hold on my checking account as well, and was told the hold on my savings account had been in place since -/-/2015. This is absolutely untrue as I 've processed transactions using this savings account frequently over the past year. I now have no access to my money. I have tried calling the number provided to me an... |
U.S. Bancorp Bank account or service deposits and withdrawals January 16, 2017 - Savings account was open with the sole purpose of protecting myself from any overdraft fees. I truly feel the clerk had malicious intent is miss leading me. I'be received a total of - penalty fees in less than a month. And to add insult to injury I spoke to a customer care rep over the phone on -/-/- about overdraft fees I stated that I use my savings to pull from to avoid additional fees and she made no mention of the - dollars I 've been paying every time I pull money from my savings.... |
U.S. Bancorp Bank account or service account opening, closing, or management November 15, 2016 - I received a letter notice in the mail that both my checking and savings accounts were going to be closed within 10 days the only reason given : " in accordance with your deposit terms and conditions, please be advised that we have elected to close your deposit accounts with us. '' I have been a customer for over 10 years and always had accounts in good standing, never over-drafted or used money transfers or any other negative or risky activity. Several other family members and business associates have received the same notice the same day. How can they just close accounts, causing significant... |
U.S. Bancorp Bank account or service account opening, closing, or management October 22, 2016 - FACT # - ) I have a secured credit card with US BANK. Every time I indicate to a " live representative '' he/she would ask " which savings account would I like to pay from ''. Oddly, because there 's ONLY ONE OPENED by me - associated with only - checking acct -. So TODAY, I inquired with a live agent " - '' about this. He says, " there 's - and I 'll transfer over to the department that handles this. '' To our surprise, US Bank secured credit card dept. lol. Then when I ask them please clarify the - - - - savings accounts whenever I wish to make a payment. -... |
U.S. Bancorp Bank account or service problems caused by my funds being low October 2, 2016 - My savings account is getting lower without me knowing about it.... |
U.S. Bancorp Bank account or service deposits and withdrawals August 12, 2016 - On -/-/16 I made a deposit at US Bank ( a FDIC member ) into my savings account of some cash & a check for $7100.00. The check was a promotional offer ( balance transfer/cash advance ) check from my - - - ( - ) credit card that I wrote payable to myself, having done this in the past for both larger & similar/smaller amounts at this US bank branch without any problems with the check clearing & the bank/manager not putting a hold on it & making the funds immediately available the next day. Before making the deposit, I asked the bank branch manager - - - - if the b... |
U.S. Bancorp Bank account or service deposits and withdrawals July 27, 2016 - I opened my first checking and savings account on my own outside of my parents reach in -/-/-, even though I have been apart of US Banks customers for 2 years. I have never had an issue like this before, but when I opened the account I was not made aware of the Federal Regulation that says I will charged $15.00 every time I transfer money from my savings to my checking more than 6 times a month. I was not aware of this at all, and It was not brought to my attention during the entire month. I agree I am young, and not the most educated client they have had, but that is all the more reaso... |
U.S. Bancorp Bank account or service deposits and withdrawals April 18, 2016 - My mother died on - -, 2015. I went to her bank on - - and took a death certificate and turned in her credit/debit card. I asked the banker what we would do about her funds ( checking and savings ) and they told me I would have to go through probate. So I hired an attorney and we did that. When the small probate action was completed I was told to open a checking account for my mother 's estate and to get an EIN number. I did that at a bank where I live. We faxed the documents to the bank in Oregon. I called them on the phone from my bank to let them know what I was doing. The manag... |
U.S. Bancorp Bank account or service account opening, closing, or management March 11, 2016 - Within the Summer of -, I went into the US Bank, which was located at - - - -, - -, CA -, and closed both of my checking and savings accounts with US Bank. I received a statement for - - to - -, -, which indicated that I had a $0.00 balance within my savings account. Much later on, I received a statement for the period of - -, - through - -, -, that I was charged a " Monthly Maintenance Fee '' of $4.00 on - -. A letter, which was dated on - -, - was received and indicated, " This letter is to notify you ... your ac... |
U.S. Bancorp Bank account or service deposits and withdrawals October 13, 2015 - On -/-/- my mother told me come down to U.S. Bank, I went down to U.S. Bank and was met by my mother and my sister I sat down with the banker and my mother said my father wanted me to have his savings account, her and I were both pay on death of my father 's account. So after - min of paperwork with the banker I was issued a cashiers check for $41000.00 I then took the cashiers check and opened a new checking and savings account within US Bank in my soul name and deposited the money within the savings account. So then 11 months later after a falling out with my mother in -/-/- o... |
U.S. Bancorp Bank account or service deposits and withdrawals July 9, 2015 - My saving account was closed and - opened another checking account. I received a letter - letter sent - ) stating it was closed because of over use. I transfered moneys from saving to checking. I went to the bank and they closed the second checking and opened another saving. I was told I had a small window of time to change my direct deposit to the other account, but my payroll check will still be deposited. Well today - my payroll check was not deposited and I have direct bill pay set up. and no money in my account. I called my company pay roll and was told they wo n't be notified... |
U.S. Bancorp Bank account or service account opening, closing, or management July 3, 2015 - US Bank assessed a monthly fee that amounts to more than 10 % of the account value, for having an account that I use for savings and have had dormant. I find this to be unreasonable and am filing a complaint seeking reimbursement of the fees assessed for - 2015 and - 2015. I just made a deposit of $50.00 and already $10.00 have been taken out in fees. This is ridiculous and it is unfathomable that a bank that used TARP funds would resort to such petty tactics in order to make a profit. ... |
U.S. Bancorp Bank account or service deposits and withdrawals April 21, 2015 - - --FOR IMMEDIATE RELEASEContact : - -HELP!!! US BANK - ME ( financially ) - -, 2015, - -, CaliforniaIt has taken me a little over six months to obtain a Court Hearing for monies owed to me. On - -, 2015, finally, an ORDER TO DISBURSE FUNDS TO ME was signed by a Judge of the - of California. On - -, 2015, I presented ID & picked up my County of - - Check - in the amount of $11000.00 ( Exhibit A ) from Supervisor - - - Exhibit B ). On - - 2015, I presented ID & deposited the check with US Bank, - - ( Exhibit C ), w... |
U.S. Bancorp Bank account or service deposits and withdrawals April 16, 2015 - I deposit $100.00 on - -, 2015 at - and I was never given the credit on my savings account I went to the branch and they did n't believe me at all, they have many surveillance cameras they can see when I gave the money to the clerk, I want my $100.00 plus $20.00 for the incovenience or I want free checks. ... |