U.S. Bancorp Bank Account Or Service Complaint

U.S. Bancorp Bank account or service department,

Savings account Account opening, closing, or management California

FACT # - ) I have a secured credit card with US BANK. Every time I indicate to a " live representative '' he/she would ask " which savings account would I like to pay from ''. Oddly, because there 's ONLY ONE OPENED by me - associated with only - checking acct -. So TODAY, I inquired with a live agent " - '' about this. He says, " there 's - and I 'll transfer over to the department that handles this. '' To our surprise, US Bank secured credit card dept. lol. Then when I ask them please clarify the - - - - savings accounts whenever I wish to make a payment. -, supervisor, stated maybe when you do an automated payment ( but I NEVER do ) I always speak with live rep. So, she says " maybe they are confused. '' I forewarned her the suspicious activities with - - Bank opening up accounts without one 's knowledge is absolutely illicit. She concur.