U.S. Bancorp Bank Account Or Service Complaint

U.S. Bancorp Bank account or service department,

Savings account Deposits and withdrawals Washington

On -/-/16 I made a deposit at US Bank ( a FDIC member ) into my savings account of some cash & a check for $7100.00. The check was a promotional offer ( balance transfer/cash advance ) check from my - - - ( - ) credit card that I wrote payable to myself, having done this in the past for both larger & similar/smaller amounts at this US bank branch without any problems with the check clearing & the bank/manager not putting a hold on it & making the funds immediately available the next day. Before making the deposit, I asked the bank branch manager - - - - if the bank was going to put a hold on the check & if so then how many days was the hold going to be, as I was wanting the funds within a day or -, which she asked how much the check was for & who it was from. I informed her of the information she requested, in which her reply to my question regarding the hold was " Oh, no problem, we wo n't put a hold on it. We know you and the check is from -


check. - - assisted the bank teller in the transactions so that no hold was placed on the check to therefore make the full amount of the check available the next day. On -/-/16 I checked that account online, which stated the amount of money available amount in the account was more than the amount of that check ( since the full amount of the check was made immediately available that day ) & then went into that same bank branch & tried to withdraw $6000.00 out of the account to cover - ACH withdrawls in my account at another bank, but the bank/Mrs. - refused to allow me to do any amount over $200.00 of the check with stating their bank had n't received the funds of the check from - & to come back the next day. I left & called my - credit card to see if there where any problems with the check, which they informed me there were not & that they had already approved & processed the check that day ( -/-/16 ). On -/-/16 I went back to that same US Bank branch to withdraw the $6000.00 & was again refused to do so with being told by - - the same reason as the day before. After informing - - that she told me she was not going to put a hold on the check & the full amount would be available for me to withdraw the next day after it was deposited & I had called - who informed my that the check was approved & processed by - - US Bank 's website stated all of the check 's funds were immediately available to withdraw from that account & offered to show her & her call - to confirm about the check ( she refused to look or call ) & asking if - Bank/she had put a hold on the check, which she stated - Bank/she did n't put a hold on the check ( with her repeatedly stating the reasons of knowing me & the check was from - so not having any concerns about the check being bad or US Bank not getting paid ) & to not believe the website stating " available balance '' does n't mean to be able to be withdrawn ( as stated in their Fund Availability Policy, dated -/-/16, an on their website it does ) & US Bank has to receive the funds first before I can withdraw more than the $200.00 of the check they made available the day of the deposit ( with explaining how people make deposit those checks & then cancel the credit card & how the bank was protecting me from the bank seizing any money in other accounts I had with them if the check was returned ) but she would do me a favor to allow a $1500.00 withdraw on the check. US Bank 's denying me to withdraw over $1500.00 of the check on -/-/16 & -/-/16 violated their Funds Availability Policy & the Federal Funds Availability Act, Federal Reserve System regulation - & false advertisemt