Review and analysis of 7 consumer complaints against CashCall, Inc.
Out of the 7 consumer complaints against CashCall, Inc. Credit Reporting, 43% were disputed by the consumer (i.e. the consumer was not happy with how CashCall, Inc. responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against CashCall, Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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| Issue | Complaints |
|---|---|
| Incorrect information on credit report | 7 |
CASHCALL, INC. communication tactics you told them to stop contacting you, but they keep trying April 3, 2019 - The guy claim his name is - - and he work for a debt collection agency for a online payday loans company. This man has call my job since the first week in -. He will call my job several times in one day. I ask him to stop calling my job and he still does. I told him verbally and by e-mail. I ask him for more information on this loan who I got it through but he will not provide it for me. All he keep saying is a online payday loan. I ask him to stop calling my phone but he still calls. - is demanding I pay him money by putting it on a gift card from - or I tune card. I have had t... |
CASHCALL, INC. false statements or representation attempted to collect wrong amount March 17, 2019 - This is not a duplicate complaint : This complaint is based on information obtained from the company. I am legally entitled to file a new complaint based on inaccurate or non-existent information. Cashcall refuses to provide the documents that they claim verify the debt. They have conflicting statements regarding communication attempts and can not provide verification of those either. They claim the documents and loan originated from an IP address ( - ) that is not in service anywhere near where I live and work. This loan has been contested over 6 years. The company claims I owe $ - in... |
CASHCALL, INC. charged fees or interest i didn't expect April 21, 2017 - my wife and i took out - catcall loans for $2500.00 each during the - of - or - when we missed payments they wanted everything in full with huge interest attached. we could not pay they called and harassed and sent letters about a year ago they gave the accounts or sold not sure to an attorney in los angeles now they want over $30000.00 dollars in interest and they have put judgments on us for this. i do not feel like these dollar amounts are legitimate and have been reading articles that catcall was over charging customers with interest and had lost a lawsuit the att... |
CashCall, Inc. cont'd attempts collect debt not owed debt was discharged in bankruptcy April 13, 2017 - This debt was cleared in chapter - - they have been told repeatedly since they started calling me after I completed chapter - in -/-/-/-/-/- that it was included and it was illegal for them to try and collect. They have harassed me on and off since and would stop when I threatened legal action last year. Now they have reported to my credit report... |
CashCall, Inc. taking/threatening an illegal action sued w/o proper notification of suit April 12, 2017 - My husband and I get calls from - office. They called my husbands employment ( he - ) and when he said to stop calling him, they still called the -. We have asked repeatedly for documentation of the loan and amount we supposedly owe. They do n't. They have now filed a civil lawsuit against my husband. When my husband called his office for more info, the staffer said we owed - and we needed to settle for -. We are in the process of getting legal representation to fight back.... |
CashCall, Inc. cont'd attempts collect debt not owed debt was paid April 4, 2017 - Refer to case -. The - - - CashCall shell game will not go away. After paying more than $35000.00 on a $10000.00 loan, CashCall and their thugs continue to try to drain money from me. The most current version is some alleged - - with and outfit claiming to be - - - - phone -. - continue to get harassing calls from all sorts of debt collectors, event though I paid this off to - in -/-/2016. I 'm pretty certain this has played out the way - - - - planed out, with hiding behind an Native American laws to charge interest at a rate well beyond any ... |
CashCall, Inc. managing the loan or lease March 21, 2017 - I had a high interest loan with cash call for approx. - which I defaulted on in -. Cash call hired a collection company to get their money. the company was ccrs in -/-/-. they said they represented cash call and agreed to a settlement of the loan for one lump sum. - which I agreed and paid to them. they said they would remove all the negative reports to the credit bureaus and report paid in full .which was not done. Since that time I have contacted cash call to correct my credit reports and they said they no longer own the loan. that another company bought the loan to contac... |
CashCall, Inc. cont'd attempts collect debt not owed debt was paid February 15, 2017 - I called an requested a payoff and sent payment on the date the payoff was requested. Then an attempt was made to draft my account for an additional $290.00. I called and they said the payoff was only good for that date and that my payment was not made on that date. So they tried to charge me a return check fee and said I owed another $48.00 in unpaid fees. So they are charging me $350.00. I requested a 10 day payoff so I am sure this would be paid in full so I would not have any problems with my bank but wanted to file this complaint because the letter they sent me indicates they could ... |
CashCall, Inc. managing the loan or lease January 25, 2017 - CASHCALL responded to my complaint stating that they have not called me. This was not even the complaint. Instead of answering the complaint they tried to dodge issue and divert attention. Also trying to place blame elsewhere without looking at the evidence in front of them. They then admitted the amount owed was was -. On the - loan. We all know that CashCall has been under the gun for shady loans. Then tried to respond by saying - took over the loan. Well - is a shell company of CashCALL but they are trying to avoid blame. - was also under fire for harassment and then they had... |
CashCall, Inc. taking out the loan or lease January 20, 2017 - I had major issues with CASHCALL/- This loan was taken out in - 2011 but then it had issues and in - of 2011 - offered me a settlement which I tried to take multiple times but was ignored. They Wanted to settle for -. The original loan was -. My ex husband and I then filed chapter - in - 2011 paying 100 % to plan. Now that our BK is complete I notice that Cash CALL claimed - on a loan that was owed -!!! This is obscene. They stole almost - from me and never responded to any of emails or phone calls on this..... |
CashCall, Inc. can't contact lender can't contact lender January 17, 2017 - I had a Cash Call/- payday loan. I went to make my payment and the account is gone and was told by the lender the account was paid in full. They said they could n't discuss the account with me. Why and who paid the account? I saw where Cash Call/- was sued, who sued them and what happens to all the money I paid in?... |
CashCall, Inc. cont'd attempts collect debt not owed debt was discharged in bankruptcy January 10, 2017 - I filed bankruptcy - -, this was - that was discharged. This should not be on a collection. This company keeps harassing me about paying this in full and saying they have sent me numerous letters and changing or adding different dates this was taken out. The date - - which states this was done is yet another date. I did not contact or except a cash advance from this company.... |
CashCall, Inc. taking/threatening an illegal action threatened arrest/jail if do not pay December 29, 2016 - On -/-/2016, at or about - hrs CST, I received a call from an unidentified male claiming to be employed by -, the number called from is -. The caller said he was calling " in relation to a breach of contract in the amount of $1700.00 with cash call USA. '' He said if I did not pay immediately, - would take me to court, get a judgment against me, and then have me " jailed '' if I did not pay. It was then he asked for me by name, the only information I would confirm. Most of his information on me is VERY outdated. When I insisted upon them mailing me proof of this debt, the male ... |
CashCall, Inc. problems when you are unable to pay November 3, 2016 - Was going through a divorce in -/-/2012 and desperately needed cash to secure an attorney for custody of my daughter to prevent my wife from obtaining 100 % custody for no justified reason. Took a $10000.00 loan from cash call and am paying over $800.00 per month and balance is still reflecting close to $1100.00 after paing ontime for over 2 years.... |
CashCall, Inc. cont'd attempts collect debt not owed debt is not mine November 3, 2016 - I have received several phone calls at work and on my cell from a woman named -. - said that she was from - and that they received a complaint from Cash Call saying that I took out a loan or credit line on -/-/2010 for $500.00. She said that Cash Call had exhausted all avenues to get the money back that they claim I took ( ie. bills to me, collections, etc ). She referred to case # - and said that if I did not reach settlement today that she would be forced to sign an affidavit and forward it to the courthouse in Oklahoma. She said that I am guilty of trying to defraud a financ... |
CashCall, Inc. managing the loan or lease October 3, 2016 - I took out a loan for $42000.00. The first month payment was $3500.00 and then it was $2500.00 a month after that. After almost a year of paying I called requesting a pay off amount. They told me the pay off would be almost $47000.00!!! I do n't understand how the balance goes up? Please help me resolve this. I have not missed a payment.... |
CashCall, Inc. communication tactics called after sent written cease of comm September 20, 2016 - Previously filed a complaint - [ Case number : - ] Debt collector contacted me several times, via email and phone ( leaving messages at work and cell ). This is a violation of the Stop contacting me request I sent via Certified mail. Additionally, they have not complied with providing the debt validation within the 15 day period after receiving the letter.... |
CashCall, Inc. problems when you are unable to pay September 16, 2016 - Called Cashcall to inform them that there will be no funds available in my checking acct. I was transferred to a department who made an arrangement to have funds withdrawn on -/-/16. I was emailed a letter to confirm my arrangements. My account was drafted on -/-/16. Called Cashcall requesting a funds reversal for their breach in arrangement. Manager was not willing to help. I honor my monthly payments and always comply and they were not willing to help me.... |
CashCall, Inc. problems when you are unable to pay August 31, 2016 - They continue to call my job phone at least 12 times a day. They call the front desk of my job asking to be transferred to me. I have asked them not call my job.... |
CashCall, Inc. charged fees or interest i didn't expect charged fees or interest i didn't expect August 26, 2016 - Cash Call presented radio advertisements on predominately -owned or -listening audience. The advertisement stated that the loan company was owned by an - and operated quite differently than payday loan companies. I called to apply for $ - and was told I only qualified for $2500.00. I was also told that if I did n't accept this loan, it would show up on my credit report as " declined. '' They played on the emotions of a person in need of assistance. The interest rate is nearly 300 % which was not disclosed prior to accepting the loan. While I was the - one in this situation, ... |
CashCall, Inc. cont'd attempts collect debt not owed debt is not mine August 25, 2016 - - - from - called my office line stating I need to call him and discuss about my Cash Call account. I actually got a call from some other person about two weeks ago. When I ask for more information, they ask for my social and birth date for verification. I do not have any loans with Cash Call, so I pulled my credit report to see if someone stole my identity. I did not see any Cash Call loan on my credit also. When I told them that I do n't have any account with Cash Call, they started harassing me that they already verify my social and birth date with my employer. They also started to... |
CashCall, Inc. payment to acct not credited payment to acct not credited August 10, 2016 - I acquired a Cash Call loan for a - time in - 2011. When I was diagnosed with a - - and off from work I tried to work with them on deferring the loan for a brief period while I recovered. They were not willing to work with me and forwarded my account to multiple collection agencies. I contacted Cash Call after receiving an offer from a - party company working on their behalf to confirm that after paying off the loan all Cash Call adverse info would be removed from my credit profiles. Upon receiving confirmation from a Cash Call rep I paid the - party collection company and re... |
CashCall, Inc. problems when you are unable to pay August 10, 2016 - I took out a $2500.00 loan from - - who sold it to - - who sold it to Cash Call. I just found out that they are collecting on a loan without a license in Texas. Cash Call placed my signature on documents with their company name on it and I did not sign anything with them. I was also informed they are not a payday loan company which means they are in violation of Texas statutes regarding APR in addition to lending without a license. I have already paid them approximately $9000.00 and have just over $3000.00 left. I do not feel like this is legal.... |
CashCall, Inc. cont'd attempts collect debt not owed debt was paid August 7, 2016 - -/-/-, my wife - - - needed money to return to school ( University of - -, - ) in order to complete her study and obtain her degree of - in - with concentration in -. I decided to take a Loan from Cashcall of average $2600.00 in order to pay for all my wife 's school expenses. After receiving our -/-/- taxes return, I decided on -/-/- to fully paid off the Cashcall loan that with the amount of $2700.00. IF Cashcall need furthers information they must contact - - to enquire about that issue.... |
CashCall, Inc. taking/threatening an illegal action threatened to sue on too old debt August 2, 2016 - My complaint is from the Very Beginning - - was very Cantankerous & trying to bully me around over the phone. Then later I received a Notice of Wage Garnishment of $18000.00 from -. This company did not lend me $18000.00 they purchased the loan from the Original owner Cash Call who lent me $5000.00 to pay my Federal taxes. Therefore I do n't believe its Honest, Integrity or Fair for them to try & collect $18000.00 from me when that 's not the Correct Accurate amount of the Original Loan. - nor cash call ever tried to work with me - just called me all the time with threat... |
CashCall, Inc. problems when you are unable to pay July 27, 2016 - We took a cashcall loan for - paid back - and we are now being sued for an additional -, which now the attorney for Cashcall wants -. We are to be in court tomorrow - - - We planned out settling for - if that 's possible making payments for 30 months.. the attorneys for cashcall are ruthless and trying to get us to sign papers for a judgement of - on the - settlement offer if we do n't pay.. I refused to sign it.. I 'm in California so I 'm not sure if we have any rights..... |
CashCall, Inc. payment to acct not credited payment to acct not credited July 25, 2016 - Unknown company contact me and family members in regards to sending paperwork out for signature stating that I will be sued and charged with - criminal charges for unpaid payday loan. Company does not disclose their information or how to respond to this matter.... |
CashCall, Inc. disclosure verification of debt right to dispute notice not received July 7, 2016 - - - - is collecting for CashCall. They called and threatened lawsuits when the bill is past the statute of limitations. The bill went delinquent in - due to expenses from the death of my husband and they are reporting it as opening in -. They have re-aged the account to try to keep it active.... |
CashCall, Inc. charged fees or interest i didn't expect charged fees or interest i didn't expect June 20, 2016 - i took out a loan for - dollars and was charged an interest rate of 135 % which is not legal i have been over paying for years - traded their company to cash call and about two months ago i saw that they stopped taking the money from me and did the research and saw i was owed my money back i 'm not looking for any lawsuits if i am payed my money back... |
CashCall, Inc. managing the loan or lease June 3, 2016 - hello my name is - -, my complaint is that I got a loan for $2600.00 with cash call, is been a year of paying $290.00 and is always the same amount, I am so desperate. ... |
CashCall, Inc. received a loan i didn't apply for received a loan i didn't apply for May 20, 2016 - I 've applied a payday loan many years ago through the internet and paid off since. Then a call came in last year about this, at first the scare tactics worked, I 've paid over $2000.00 before my bank called me about someone was trying to get money out of my account from overseas, this is when I knew it was a SCAM and changed my cell phone and bank account number. I 'd then consulted a lawyer who told me to stop paying and if it 's a legit debt collector, they would have something in writing of the debt and to check my credit report. I have not received anything in the mail from this company... |
CashCall, Inc. false statements or representation indicated committed crime not paying May 16, 2016 - - - has called both cell phone and office phone twice over a debt I received relief from in bankruptcy. The have told me they were a fraud department and arrest was going to happen in - days. The first time I spoke with them I explained that they were in violation of bankruptcy laws. They said they would remove my record. Less than a month later they have made harassing calls again. The number they are calling from is -. It was only after I refuse to give them any personal information did they finally tell me what debt they were after. ... |
CashCall, Inc. taking out the loan or lease May 16, 2016 - I have notice that the major Credit Bureaus/Creditors accuse people of financial malfeasance, refuse to allow them their constitutional rights to a trial, and convict without allowing any evidence of a person 's innocence to be presented prior to the sentence being passed down - and in fact charge people money as the only way to discover what they have been charged in the first place. Attempting to correct wrong information is a prove-a-negative kangaroo court where one must prove they are innocent while being assumed guilty. Inaccurate and incorrect information is allowed to sit on the cred... |
CashCall, Inc. problems when you are unable to pay May 13, 2016 - Opened a payday loan with Cash Call in - paid on the loan until I lost my job in -. Informed Cash Call that I had lost my job and was un-employed and displaced. Per original attorney ( who is now deceased ) account was closed. A new attorney has purchased the debt and has re-opened accounts and is garnishing my wages. I have not been served with any paper work from - to -. I need to know how to proceed. Thank you ... |
CashCall, Inc. improper contact or sharing of info talked to a third party about my debt May 11, 2016 - The law firm that Cash Call hired to collect their debt is calling me on my cell, my work number. They are leaving VERY DETAILED information on my parents home phone, my sisters phone and my friends phone stating that this is - - from - and this message is for ( My Name ). - ( My Name ), your agreed upon payment of $170.00 failed to clear your bank and came back as insufficient funds. If we do not hear back from you within 24 hours we will be contacting - - for fraud charges for them to take their action on a state and federal level. Please return my call at - ext - A... |
CashCall, Inc. problems when you are unable to pay May 2, 2016 - extremely high interest. they offered a very high interest loan and continue to e-mail me every other week with an " offer '' and it 's always much higher than before. ... |
CashCall, Inc. charged fees or interest i didn't expect charged fees or interest i didn't expect April 18, 2016 - I took out an outrageous high interest loan with Cash Call Online to get into a home so my family was no longer homeless. I was making regular payments ... .so much so that at - point I should have been done with the loan. The loan was at some point sold to another company - - - -. The times the loan started coming out of my account started changing which effected other bills. Between that and another bill ( furnace was n't working properly which shot up electric bill ) I ended up losing the place I was renting. The new company contacted me about signing new documents and gettin... |
CashCall, Inc. managing the loan or lease April 14, 2016 - In - 2014, I took out a $5000.00 personal loan with Cash Call, Inc. The terms of the loan are egregious and predatory. My annual percentage rate is 116 %. The cost of my loan, according to my contract is $35000.00 and the total cost, if payments ( 84 ) are paid according to schedule, will be $40000.00. My monthly payments are $480.00 ( with exception of my first payment which was $640.00 ) and are debited from my checking account each month. After making payments on my loan for the past two years, I find that as little as - cents a month has been applied to the principal amount... |
CashCall, Inc. problems when you are unable to pay April 12, 2016 - I took out a loan from CashCall in - at an interest rate above 90 % at first I was making good payments of $290.00 on the loan even at times making extra payments for a close to 21 months. I ran into some had times and could not afford the high monthly payments, my loss in income and health issues, I did not have the money to make the payments of $290.00 every month. The loan from CashCall was originally $2600.00 at 135 % APR so - payments a total of $6100.00. CashCall states I still owe them $1200.00. I have sent them letters that I was on - from my job and with a lower inc... |
CashCall, Inc. problems when you are unable to pay February 26, 2016 - I asked for $1800.00 they approved me then when I went to sign the paperwork it said loan was for $2600.00. I told them I did not want $2600.00 they told me that I needed to take it or they would have to re approve me and draw up new paperwork which would 2 weeks. So I signed the paperwork. After 16 months of paying them over $200.00 I had more than paid off the original loan amount and my husband left me. I could no longer afford to pay this so called and tried to renegotiate with them. At this point the lady got extremely hostile and rude towards me and all but called me a beadbeat. ... |
CashCall, Inc. charged fees or interest i didn't expect charged fees or interest i didn't expect February 19, 2016 - I obtained the loan for $5000.00 on - - -. They added a $75.00 fee to the total of the loan resulting in financing $5000.00. I paid $250.00. Monthly for 12 months ( $3000.00 ) on or about - - - I paid the loan off at approximately $5000.00. As it turns out this was a 120 month loan. Had I taken it to term I would 've paid $30000.00 total to borrow $5000.00. Long story short .... I paid $3000.00 in payments, my total payoff on the loan was more than I borrowed. ... |
CashCall, Inc. problems when you are unable to pay February 1, 2016 - I took a loan from Cash Call in 2013. The amount was $5000.00. I did n't understand the terms of the loan because the transaction occurred within a couple of days. I then lost my job and defaulted about 7 months later. Cash Call made it very difficult because they would not work with me until l could get back to work. The interest is now 119 percent. Now Cash Call is threatening to file a lawsuit and the balance is over $35000.00. Initially the salesman who I spoke with never explained the terms of the loan. Therefore it is my believe that there was despection. When I tried calling him ba... |
CashCall, Inc. managing the loan or lease January 27, 2016 - CashCall Loan This loan was taken in - of 2013 for - out of which - was deposited to my bank account. This loan originated with - - which then immediately sold it to -, and then it was sold to CashCall. To date, I have paid - and have sent a complaint to - as well. I have never missed a payment but can no longer afford their interest and I feel I have paid well over what I should have. I am asking that my account be closed and the account marked settled and paid in full.. They hide behind " Tribal Laws '' but infact are not tribal and they bandy the loan with several di... |
CashCall, Inc. managing the loan or lease January 24, 2016 - I needed a loan to help with my finances and got one originally with - -. They then sold the loan to - -, who in turn sold it to Cash Call. - - has now ceased operations, and Cash Call is not licensed in the state of Tennessee. While I was aware of the financing terms upon taking this loan, I was not aware it was not licensed in my state. I was also not aware of usury laws and limits on percentage rates for loans. In looking up cases involving these companies, - - tried to use the affiliation with a - as a way around these practices, but as shown when the CFPB sued t... |
CashCall, Inc. communication tactics frequent or repeated calls January 23, 2016 - Cash Call frequently keeps calling for a man named - - even after I had repeatedly told them to stop calling my - year old son 's phone, looking for a man that we do not know. It has gotten to the point where we tried blocking the numbers but they kept calling from new numbers. This has been happening since -/-/2015, and we are tired of it. ... |
CashCall, Inc. managing the loan or lease January 21, 2016 - I take out a loan from - - in - for $2600.00. At the time I was really desperate. Once the money was deposited to my account, - - immediately turn the loan over to a debt collection company name Cash Call. I 've been paying $290.00 every month since - -. I call customer service a few days ago and was told that I 'll be paying this loan until - -. I know I 've paid this debt back already, over $7000.00. I would love some relief from this debt that 's hanging over my head. If I continue to pay until - I 'll be paying over $15000.00 for a $2600.00 loan. Ple... |
CashCall, Inc. shopping for a loan or lease January 13, 2016 - This dispute is with Cash Call Check Cashing /- - CA -. I had a payoff amount of -. I the co- signer was in a serious car accident -/-/2014 and the car was a total loss. I was the co-signer on the account. The insurance Co. and Gap Insurance Co. paided the car off which left a balance of -, in which I owe -. The company is refusing to write off the balance on my credit report until the - of interest is paided off. This is rueing my chances on getting another car. Before the car accident I loss my - - 2014 and fell on financial hardship as a co-signer I was try... |
CashCall, Inc. can't contact lender can't contact lender January 8, 2016 - I had previously put in a complaint on this company and they agreed to remove this amount friend my credit yet today I received a letter asking for me to pay them back, It is illegal for them to contact anyone In Massachusetts for a pay day loan. Previous case number -. The fact that 3 years later I am still fighting with thus company is ridiculous. I want this company to stop contacting me regarding this balance ... |
CashCall, Inc. problems when you are unable to pay December 30, 2015 - Nonstop calls. I probably receive 3-5 calls a day from them with a blocked id. I blocked all visible numbers on my phone, which consisted of probably - numbers so now they are using the blocked id numbers, which I ca n't block. I answered once and asked them to remove me but that did n't help in the slightest. No idea how to stop them. ... |
CashCall, Inc. charged fees or interest i didn't expect charged fees or interest i didn't expect December 21, 2015 - Illegal interest rates charged in Louisiana by -/Call Call/-. Also these companies may not be licensed consumer lenders in Louisiana. I have paid back over 3 times the amount I borrowed. This situation has caused a strain on my marriage. My interest rate was at or above 139 %. Louisiana interest rate cap on personal consumer or revolving loans is 12 %. I am using this complaint as a cease and desist letter. I borrowed $5000.00. and paid back $16000.00 as on -/-/2015. Does that seem fair!! I know you are helping other states so please help Louisiana residents too. ... |