CashCall, Inc. Payday Loan Complaint

CashCall, Inc. Payday loan department,

Payday loan Payment to acct not credited Payment to acct not credited California

I acquired a Cash Call loan for a - time in - 2011. When I was diagnosed with a - - and off from work I tried to work with them on deferring the loan for a brief period while I recovered. They were not willing to work with me and forwarded my account to multiple collection agencies. I contacted Cash Call after receiving an offer from a - party company working on their behalf to confirm that after paying off the loan all Cash Call adverse info would be removed from my credit profiles. Upon receiving confirmation from a Cash Call rep I paid the - party collection company and received proof of payment and a letter stating the info would be removed. To date, the information has not been removed. I have attached correspondence from - party agency, - who collected my funds, proof of payment withdrawals made from my - - account, as well as the new collection company - - - who refuses to believe I paid another company. My husband took out his own account and the legal documents the new company is reporting has both of our names listed on a judgment submission. I should not be associated with my husbands account, this may be the account being reported. If this is the case, it 's not even my account. They are holding me accountable for his bill when I have already paid my balance off. This is also unethical and I believe this does not fall under the Fair Credit Guidelines.