CashCall, Inc. Consumer Loan department,
Vehicle loan Shopping for a loan or lease California
This dispute is with Cash Call Check Cashing /- - CA -. I had a payoff amount of -. I the co- signer was in a serious car accident -/-/2014 and the car was a total loss. I was the co-signer on the account. The insurance Co. and Gap Insurance Co. paided the car off which left a balance of -, in which I owe -. The company is refusing to write off the balance on my credit report until the - of interest is paided off. This is rueing my chances on getting another car. Before the car accident I loss my - - 2014 and fell on financial hardship as a co-signer I was trying to work out a two month deferment for - and - 2014. The customer service agent I was dealing with was threating and rude only worrying about getting the payment instead of working out a deferment or giving me any help. Just giving me the run around, delays, and had no intention on giving me a deferment. Half of the reason why I had the car accident was stress from the harassment for payment. I was hounded by this company calling me even after I answered the phone, pleading with them for help, ( mind you I was only two months behind ). They called at least 5 times a day with threats and rude staff whom contacted me. The company did not even give me credit for the payments I had already made on my credit report, in which I found this out when trying to purchase a car, The car company showed me the negative marks on my credit report. this is when I out found what kind of company I was dealing with., this is a Check Cashing Company, which after dealing with this company for the few months they were very rude and unprofessional.
CashCall, Inc. customer in California
Jan 13, 2016
* Source: CFPB Complaint Database
CashCall, Inc. response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.cashcallbusiness.com/ |
Phone | 888-960-6979 |
Address | One City Boulevard West Suite 102 Orange CA 92868 |
CashCall, Inc. | |
CashCall, Inc. |
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