Acceptance Solutions Group, INC Payday Loan Complaint

Acceptance Solutions Group, INC Payday loan department,

Payday loan Charged bank acct wrong day or amt Charged bank acct wrong day or amt Ohio

I called and spoke to - on -/-/2016 about a payment that was due on the - of -. I noticed they had not taken said payment and there for took it on the - of - One payment was said to be taken out on the - and the other on the - of - they both have cleared my account but only one is showing. Today is -/-/2016 and I see that two payments have come out for $200.00 which was not talked about even though they state they did if I had of known this I would not have agreed to it because I know that I would have not been able to handle those payments. Now they have had three payments for the month of - but they are not showing on my account when I look online. I see talking to them I am talking in circles and they are not making sense on this matter. Also I ca n't understand why or how they can go in my account on off set days to pay back my loan but ca n't go in on the due date. Then when they mess up I have


account is pushed back an extra month. And again this is not showing with my online account. I took out the loan I did but I do not like being taken advantage of. The fact that I am getting different answers from different people or being put on hold while they figure out how they messed up. Makes me so frustrated. Both charges I received an over draft fee. I also stated this to them on the -. No one I mean no one said that I was going to be charged and extra - before the end of the month was out so I have to over draft fees of $34.00 for each. I really need help understanding what is going on and why they are able to do this. I even looked over my contract and no where does it state that they can do this.