Acceptance Solutions Group, INC Payday Loan Complaint

Payday loan Charged fees or interest I didn't expect charged fees or interest i didn't expect

Acceptance Solutions Group, INC Payday loan department,

Payday loan Charged fees or interest I didn't expect Charged fees or interest I didn't expect Ohio

On -/-/2016 Ohio Acceptance LLC ( - ) on behalf of - - - attempted to debit my checking account in the amount of $260.00 as a final payment to the loan and this amount is incorrect and my payday is on the - and - of each month as myself and the bank can not figure out why Ohio Acceptance was trying to pull money off of ( - ) debit cards at the same time. In addition to I have made 6 payments out of the 9 scheduled and should only have a remaining balance of - according to the payment schedule. I called Ohio Acceptance LLC today and the gentlemen that I was transferred to was rude and when I asked why after 6 payments did I still owe more than what I borrowed he answered '' lady did n't you read your contract ''. I proceeded to tell him that this amount was not right and they need to fix but he kept insisting that I read my contract which enraged me so I hung up. I went to the back and the bank has put a restriction on my account until this issue can be resolved. Ohio acceptance LLC has no means for a borrower to see an itemized detail of the charges and payments that would justify the remaining balance of $260.00. And why are they in my account on -/-/- when I am paid on -/-/-?

Acceptance Solutions Group, INC customer in Ohio
Nov 29, 2016

* Source: CFPB Complaint Database

Acceptance Solutions Group, INC response to complaint:
Closed with explanation

Consumer disputes how Acceptance Solutions Group, INC handled their complaint

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