Acceptance Solutions Group, INC Consumer Loan Complaint

Installment loan Taking out the loan or lease

Acceptance Solutions Group, INC Consumer Loan department,

Installment loan Taking out the loan or lease Missouri

Beware!!! Someone in the company will steal your account information and use your card! I have never given my account information over the phone to anyone. This is my first time ever! They asked me for - different checking account routing and account numbers. Then they asked me for my debit card number, expiration, and code on back. Then they asked for my online payroll information ( name and password ) to set up payroll deductions for me. I thought it was strange that they asked for my debit card info as well as - different checking accounts. I received the loan and exactly a week later, my card had been used in -! I am in -! I contacted the company and no one has returned my calls or emails. I blocked my debit card and changed my password to my payroll account. I also cancelled their payroll deduction in effort to get someone to call me. When you call them it goes directly to voicemail system no matter what time of day.

Acceptance Solutions Group, INC customer in Missouri
Mar 19, 2016

* Source: CFPB Complaint Database

Acceptance Solutions Group, INC response to complaint:
Closed with explanation

Consumer disputes how Acceptance Solutions Group, INC handled their complaint

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